Amit Kumar Sharma
Sales Professional
Faridabad,Delhi NCR
Summary
Professional with extensive experience in property management, specializing in tenant placement and operational efficiency. Achieved a 10-15% reduction in placement time while maintaining a 95% client satisfaction rate. Expertise in B2C sales strategy and escalation management, fostering strong client relationships. Proven ability to enhance service delivery and streamline operations for optimal results.
Overview
10
10
years of professional experience
Work History
Owner - Tenant Placement Services (TPS)
Royal York Property Management
08.2025 - Current
- Manage end-to-end TPS operations including onboarding, verification, and placement of tenants.
- Handle escalations, coordinate with landlords, and maintain SLA compliance (95% satisfaction).
- Monitor documentation, leasing requirements, rent readiness, and approval workflows.
- Improve service delivery and reduce placement time by 10-15% through process optimization.
- Maintain high client satisfaction through proactive communication and resolution.
Associate Director / Senior Manager
Skill Arbitrage
Noida
11.2022 - 04.2025
- Delivered 200% YoY enrolment growth with 15% cost reduction.
- Expanded USA market reach by 40%.
- Streamlined operations improving lead conversion.
- Collaborated with senior management to define long-term business strategies.
- Developed training programs for existing staff members as well as new hires.
- Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
- Identified opportunities for improvement in processes, procedures, systems and services.
- Conducted meetings to lead discussions as subject matter expert on assigned projects.
Sales Team Lead
DataTrained
01.2022 - 09.2022
- Led global program sales across IBM, Purdue, and GoDaddy.
- Exceeded targets by 30%; generated £1.2M revenue.
- Improved conversion rate by 25% through new strategies.
- Analyzed market trends to adjust sales strategies and improve performance.
- Trained and mentored new sales representatives on best practices.
- Led sales team to achieve targets through effective strategy implementation.
- Utilized CRM software to track leads and manage sales pipeline effectively.
Inside Sales Specialist
Careerera
09.2021 - 01.2022
- Ranked among the top 10% performers.
- Closed 15+ deals/month consistently.
- Achieved 20-25% above quota.
- Provided training and support to new sales team members on processes and tools.
- Utilized CRM software to track leads and manage sales pipeline efficiently.
- Engaged in regular follow-ups with clients to address inquiries and concerns promptly.
- Developed tailored proposals based on customer needs and preferences for closing deals.
- Maintained strong relationships with existing customers through regular contact and follow-up calls.
Coordinator
Eli India
01.2016 - 11.2019
- Handled multiple individual projects exceeding $250K annually.
- Ensured smooth delivery and cross-team coordination.
- Coordinated cross-functional teams to enhance project efficiency and communication.
- Managed scheduling and logistics for training and development programs.
- Facilitated regular meetings to track project milestones and deadlines.
- Supported resource allocation for various operational initiatives and projects.
- Assisted in the preparation of reports and presentations for management review.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Education
Bachelor of Computer Applications - BCA
Veer Bahadur Purvanchal University
Uttar Pradesh12.2015
Skills
- International Sales (UK/USA)
- Property Management
- Operations
- Tenant Placement & Services (TPS)
- B2B/B2C Sales Strategy
- Escalation Management
- CRM: HubSpot
- CRM: Zoho
- Forecasting & Reporting
- Vendor Management
- Team Leadership
- Budget & Financial Analysis
- Market Analysis
- Client Relationship Management
Languages
- English, Fluent
- Hindi, Native
Timeline
Owner - Tenant Placement Services (TPS)
Royal York Property Management
08.2025 - Current
Associate Director / Senior Manager
Skill Arbitrage
11.2022 - 04.2025
Sales Team Lead
DataTrained
01.2022 - 09.2022
Inside Sales Specialist
Careerera
09.2021 - 01.2022
Coordinator
Eli India
01.2016 - 11.2019
Bachelor of Computer Applications - BCA
Veer Bahadur Purvanchal University