AMIT KUMAR SINGH
IT & OPERATIONS MANAGER
Bhilai,CT
Summary
Dynamic IT Operations Manager with 8+ years of experience leading multi-site infrastructure, vendor management, and cross-functional teams. Proven success in streamlining operations, managing procurement lifecycles, and driving strategic automation initiatives. Adept at aligning IT strategy with business goals, mentoring distributed teams, and ensuring secure, scalable systems for hybrid workforces.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Office Operations Manager
Varahe Analytics Pvt. Ltd.
02.2024 - 12.2024
- Employee Transportation Management: Coordinate and manage cab services for employees, ensuring timely and safe transportation
- Office Operations: Oversee daily office operations, including maintenance and administrative tasks
- Housekeeping and Pantry Management: Supervise housekeeping and pantry staff to maintain a clean and well-stocked office environment
- Vendor Management: Handle bills and payments to vendors, ensuring timely and accurate processing
- Event Organization: Plan and execute office events, including meetings, celebrations, and team-building activities
- Budget Management: Monitor and manage the budget for office operations and events
- Inventory Management: Maintain inventory of office supplies and pantry items, ensuring adequate stock levels
- Compliance: Ensure compliance with health and safety regulations and company policies
Operations Manager
Atal Community Innovation Centre
07.2020 - 02.2024
- Coordinating with all the supervisors in charge for effective operations
- Developing & maintaining trusting relationships with key partners and stakeholders, as well as helping as a point of contact for key stakeholders
- Overseeing all technology and facilities related operations and program activities to ensure they produce the desired results and are consistent with the overall strategy and mission
- Supervising the program's financial activities, such as budgeting, reporting, and auditing in the areas of facilities & technology
- Expanded the brand 'Jagriti' and worked extensively to bring it to the target audience
- Helping Udyamis in getting registered as MSME, design product labels and marketing materials, conducting outreach and promotional events
Lead Operations
Legaldesk.com
01.2020 - 06.2020
- Ensured client satisfaction and performed administrative duties, including completing appropriate documentation
- Improved organizational efficiency and client services by working on reports, managing the team & performance
- Analysed performances of both individual/business to meet targeted metrics
Project Manager
Jagriti Enterprise Centre
06.2016 - 10.2019
- Managed a team of 13 Project Coordinators & helped them in achieving weekly targets
- Monitored progress of Internet Saathis, project coordinators, and team's performance
- Coordinated with 34 iSaathis, tracked their progress, and assisted them in meeting their goals
- Assisted with technical and social issues faced during the project
- Led a team of 720 Internet Saathis to teach the basics of Internet Usage to the village women in 2 Districts of Eastern Uttar Pradesh
- Developed & reviewed comprehensive project plan of action & milestones, existing policies & procedures
- Reporting to Tata Trusts and Google on project progress
- Managed data collected by 2300 i-Saathis, cleaning and creating reports out of it
Education
Bachelor - Computer Application
Kalinga University
RaipurSkills
Operations Management
Project Management
Stakeholder Management
Team Management
Strategic Planning
Budgeting & Reporting
Data Analysis
Graphics Design
MS Office
Advance Excel
Website Designing
Leader
Communicator
Change Agent
Collaborator
Innovator
Planner
Thinker
Personal Information
Date of Birth: 07/21/89
Notableaccomplishments
- Selected as the 'Super 30 ERC (Operational team)' of Jagriti Yatra-World's largest Train Journey for three consecutive years.
- Successfully executed Internet Saathi-a digital literacy program by TATA Trusts & Google India, in a time-bound manner.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Office Operations Manager
Varahe Analytics Pvt. Ltd.
02.2024 - 12.2024
Operations Manager
Atal Community Innovation Centre
07.2020 - 02.2024
Lead Operations
Legaldesk.com
01.2020 - 06.2020
Project Manager
Jagriti Enterprise Centre
06.2016 - 10.2019
Bachelor - Computer Application
Kalinga University