AMIT KUMAR SINGH
OPERATIONS MANAGER
Bhilai
Summary
A result-oriented professional with nearly 8 years of experience with diverse roles distinguished by commended performance & proven results. Hands-on experience in balancing strategy & execution to achieve business goals across operations, management, sales, and beyond. Skilled in translating company business strategy into operational goals with visible metrics; driving business process improvement & operational excellence with proven record of leading change initiatives through implementation of quality concepts. Consistently maintained a high-standard performance record via exceptional service, follow-through and specific attention to detail which resulted in higher sales. Innate skill to understand customer needs and create innovative solutions that serve them. Proven capable at various roles & duties in the organization like graphic designer, social media manager, database manager, computer operations & team management. Successfully managed 'Internet Saathi Project - Digital Literacy Program' (A project by TATA Trusts & Google India). Skilled in developing procedures, service standards and operational policies & implementing effective control measures to improve quality, accuracy and running costs.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Office Operations Manager
Varahe Analytics Pvt. Ltd.
02.2024 - Current
- Employee Transportation Management: Coordinate and manage cab services for employees, ensuring timely and safe transportation
- Office Operations: Oversee daily office operations, including maintenance and administrative tasks
- Housekeeping and Pantry Management: Supervise housekeeping and pantry staff to maintain a clean and well-stocked office environment
- Vendor Management: Handle bills and payments to vendors, ensuring timely and accurate processing
- Event Organization: Plan and execute office events, including meetings, celebrations, and team-building activities
- Budget Management: Monitor and manage the budget for office operations and events
- Inventory Management: Maintain inventory of office supplies and pantry items, ensuring adequate stock levels
- Compliance: Ensure compliance with health and safety regulations and company policies
Operations Manager
Atal Community Innovation Centre
07.2020 - 02.2024
- Coordinating with all the supervisors in charge for effective operations
- Developing & maintaining trusting relationships with key partners and stakeholders, as well as helping as a point of contact for key stakeholders
- Overseeing all technology and facilities related operations and program activities to ensure they produce the desired results and are consistent with the overall strategy and mission
- Supervising the program's financial activities, such as budgeting, reporting, and auditing in the areas of facilities & technology
- Expanded the brand 'Jagriti' and worked extensively to bring it to the target audience
- Helping Udyamis in getting registered as MSME, design product labels and marketing materials, conducting outreach and promotional events
Lead Operations
Legaldesk.com
01.2020 - 06.2020
- Ensured client satisfaction and performed administrative duties, including completing appropriate documentation
- Improved organizational efficiency and client services by working on reports, managing the team & performance
- Analysed performances of both individual/business to meet targeted metrics
Project Manager
Jagriti Enterprise Centre
06.2016 - 10.2019
- Managed a team of 13 Project Coordinators & helped them in achieving weekly targets
- Monitored progress of Internet Saathis, project coordinators, and team's performance
- Coordinated with 34 iSaathis, tracked their progress, and assisted them in meeting their goals
- Assisted with technical and social issues faced during the project
- Led a team of 720 Internet Saathis to teach the basics of Internet Usage to the village women in 2 Districts of Eastern Uttar Pradesh
- Developed & reviewed comprehensive project plan of action & milestones, existing policies & procedures
- Reporting to Tata Trusts and Google on project progress
- Managed data collected by 2300 i-Saathis, cleaning and creating reports out of it
Education
Bachelor - Computer Application
Kalinga University
RaipurSkills
Operations Management
Personal Information
Date of Birth: 07/21/89
Notableaccomplishments
- Selected as the 'Super 30 ERC (Operational team)' of Jagriti Yatra-World's largest Train Journey for three consecutive years.
- Successfully executed Internet Saathi-a digital literacy program by TATA Trusts & Google India, in a time-bound manner.
Timeline
Office Operations Manager
Varahe Analytics Pvt. Ltd.
02.2024 - Current
Operations Manager
Atal Community Innovation Centre
07.2020 - 02.2024
Lead Operations
Legaldesk.com
01.2020 - 06.2020
Project Manager
Jagriti Enterprise Centre
06.2016 - 10.2019
Bachelor - Computer Application
Kalinga University
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