Amit Kumar Singh

•
Plaza Monitoring controlling and decision making by looking CCTV & listening subordinate staff.
•
To validate the transection of the Toll collectors.
•
Knowledge of maintenance of automatic and manual toll collection equipment and cash counting machines.
•
When vehicle run through from the lane without paying any toll try to note down maximum Information available from image, for eg: color, make and regn. no. of vehicle etc.
•
Skills in dealing effectively with a wide-variety of personalities while enforcing toll policies and regulation.
•
Skills in interpreting and applying the administrative and operational policies and procedures.
•
Have good Communication Skills and problem-solving attitude.
•
Traffic Management Knowledge Electronic Toll Collection (ETC)
•
Ability to adjust in rapidly changing personnel, work, and environmental conditions react accordingly.
•
Ability to analyze problems develops alternate course of action and employ or recommend employment of a solution.
•
When vehicle come over the exit loop and goes back over the presence loop try to note down maximum Information Available from image, for eg: color, make and regn no. of vehicle etc.
•
Spot Check of Toll collector at the duty time.
•
Monitor all operations activity
•
Analyzing the monthly MIS and other reports to identify the trends, problem areas, reasons and possible solutions and instructing the SPVs accordingly for the improvements.

Revenue Assurance, Minimizing Revenue Leakages, Toll Operations & Traffic Monitoring, Process Innovation &Excellence
•
To handle all operation staff, Briefing of all operation staff.
•
Manage User Handling
•
All incidents are monitored on real time, promptly and correctly managed and reported
•
Road users are handled politely and efficiently.
•
Toll Plaza equipment’s status & observation. If any issue so informs concern Department.
•
Handling of intercom with TCs (Toll Opt.).
•
Advise toll collector and lane assistant on exemption as per gazette.
•
Verify and validating Discrepancy, Exemptions and Violations like Audit flow transactions.
•
Handling Electronics Equipment like PTZ/CCTV Camera.
•
Handling 1033 NHAI complaints on priority basics.
•
Handling ETC Chargeback cases.
•
MIS (Management Information System)
•
ETC Transaction CCH file upload & download status on bank portal.
•
ETC violation transactions DA (debit Adjustment) raised proper or not by bank.
•
Share Rejected transactions (Blacklist & Invalid Tag) for Re-upload to concern Department.
•
Duplicate transactions Cross tag & EB cases (ETC back Vehicle).

• Handled day-to-day accounting processes to drive financial accuracy.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
• Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.

Plaza Monitoring controlling and decision making by looking CCTV & listening subordinate staff.
•
To validate the transection of the Toll collectors.
•
Knowledge of maintenance of automatic and manual toll collection equipment and cash counting machines.
•
When vehicle run through from the lane without paying any toll try to note down maximum Information available from image, for eg: color, make and regn. no. of vehicle etc.
•
Skills in dealing effectively with a wide-variety of personalities while enforcing toll policies and regulation.
•
Skills in interpreting and applying the administrative and operational policies and procedures.
•
Have good Communication Skills and problem-solving attitude.
•
Traffic Management Knowledge Electronic Toll Collection (ETC)
•
Ability to adjust in rapidly changing personnel, work, and environmental conditions react accordingly.