Amit Kumar Singh
Work Preference
Summary
Network Engineer with 9.5 years of extensive experience in Telecom Networking. Expertise in Layer II device configuration, monitoring, and troubleshooting in various environments including onsite and NOC. Committed to improving network efficiency and reliability through strategic problem resolution. Aiming to contribute technical skills in a forward-thinking organization.
Overview
10
10
years of professional experience
3
3
Certificates
Work History
Network Specialist
HCL Technologies
02.2022 - Current
- Work on Behalf of SAP Labs & Part of Office Network Technology (ONT) team
- Responsible for Daily operational stuffs (tickets & SRs) Mostly issues related to Firewall, VPN, LAN/WAN/wireless.
- Monitoring LAN/WAN activities & reports it to customer in case of outages.
- Working on ServiceNow as a ticketing tool, earlier using IT Direct and Service Provider Cockpit (SPC) ticketing tools
- Device monitoring tool - Spectrum, HPNA.
- Preparing technical documentation for processes and infrastructure related SOPs.
- Preparing Daily Reports for Previous Day Ticket Counts/Breach.
- Working and coordinating with other teams also transferring tickets to corresponding team as per the issue.
- Involved in troubleshooting and resolution of all major network-related issues from production environment Using TELENET, SSH, Jump Server Access.
- Assist in day- to-day network operations restoration.
- Handling the network issues with first and Second level troubleshooting.
- Involved in network isolation issue by troubleshooting.
- Troubleshooting of complex LAN/WAN infrastructure, including routing protocol BGP.
Senior Network Engineer
Microland Limited
03.2020 - 02.2022
- Troubleshooting of IP addressing issues.
- Monitoring and maintenance of all the Point to point link and Internet leased line customers of Convergent Communications (India) Pvt Ltd ensuring 99% up time.
- Monitoring the Bandwidth traffic using a MRTG and PRTG
- Sending maintenance & outage notifications to the concerned team within specific time.
- Interacting with vendors for various project and customer related issues
Network Engineer
Nesecure Networks Pvt. Ltd.
09.2018 - 10.2019
- Working on Solar wind to manage the link and to check the Utilization of Bandwidth through Graph, Using PRTG and MRTG tools also.
- Involved in troubleshooting and resolution of all major network-related issues from production environment Using TELENET, SSH, Jump Server Access & PIM access.
- Handling the network issues with first and Second level troubleshooting.
- Involved in network isolation issue by troubleshooting and coordinating with ISP’s.
- Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP.
- Handling Daily Basis issue like BGP is not stable, Packet drop, Latency issue there in BGP, Crypto issue, BGP hold timer issue, Nat Configuration ETC,.
- Working on Router Upgradation, New Branch Configuration, Mpls 4g Configuration.
- Troubleshooting Guiding for Escalated case from L1
- Router Configuration while deploying the new links.
- Need to configure the router if any changes required
- Upgrade the IOS version of the router.
- Addition, Modification and Deletion of Nodes & Links in SolarWinds
- DC/DR drill activity
- Handling Bridge calls.
- Co-ordinating with L3 Folks when they need our support.
- Working on Reactive ticket as well as proactive ticket.
- Co-ordinating with ISP Team on daily basis on escalated issue.
HCL Comnet Ltd
05.2017 - 07.2018
- Coordinating with ISP to report and isolate issue (Circuit down, intermittent & packet loss). Chase them till the circuit issue is resolved.
- Monitoring the Router, Server, ISP link Status (SNMP Monitoring Tool).
- Troubleshooting Physical connectivity/configuration related issues.
- Managing Complete Onsite LAN Connectivity and Hub rooms Connections.
- Troubleshooting Onsite Internet issue, Telecom issue and Giving LAN Connection all over the Premises .
Network Engineer
Convergent Communications (India) Pvt Ltd
12.2015 - 12.2016
- NOC Operations
- Monitoring and troubleshooting of Routers, Switches, NMS tools in NOC and Customer End
- Troubleshooting the Various Network related issues and providing 24
- 7 Remote supports for the same from NOC to Field Engineers and L1 engineers all over India.
- Troubleshooting of IP addressing issues.
- Monitoring and maintenance of all the Point-to-point link and Internet leased line customers of Convergent Communications (India) Pvt Ltd ensuring 99% up time.
- Monitoring the Bandwidth traffic using a MRTG and PRTG
- Sending maintenance & outage notifications to the concerned team within specific time.
- Interacting with vendors for various project and customer related issues
Education
Bachelors - Computer Application
Sikkim Manipal University
Skills
Routing & Switching
Implementing a LAN, Creating VLANs and Trunks, Inter VLAN Routing
Decent Knowledge on OSI & TCP/IP Model
Good Knowledge of different monitoring tools like Cisco Prime, Solar Winds, Nimsoft, IPcenter, Spectrum, NetFlow Analyzer, IPAM (solar winds)
Configuring routing protocol on Router (BGP, OSPF) and troubleshooting
Install Maintaining and Monitoring the network hardware and software
Troubleshooting IP addressing, host and Routing configuration
Install and support for LAN, WAN and network segment
Configuring and monitoring the diverse types of catalyst switches (2960, 3750, 3560, and 4500)
Configuring and monitoring the diverse types of Routers (Cisco- 1841, 1941, 3845, 3945 7204, 7606)
Have good knowledge on routing protocols (BGP, OSPF, and EIGRP)
Have good knowledge on STP, VTP, VLANS, Ether Channel and Trunking protocols
Accomplishments
- Appreciated & awarded certificate for cultural activities in social Development & Handicrafts fair Amritsar.
- Volunteered in organizing the connecting Survivor Walkathon.
- Volunteered in training in Stepping Stones Methodology organized by CYDA, Pune
- Worked with CYDA (Centre for Youth Development and Activities), Pune as a member of Youth4Change and have been involved in various projects.
- Worked as a Volunteer for National Youth Festival under the theme” HIV/AIDS & Sexuality” with sole aim of creating awareness among colleges students.
- Represented NGO in National Youth Festival-09, held in Amritsar, from 16-20january 2009.
- Core Volunteering with Being Social -एक नई शुरुआत Bangalore for Many Social Cause Activities.
- Worked on Event like Education for All, Health and Hygiene Session for Underprivileged Children, carefree ladoo, Kala path Sala initiative and many more.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
CCNA - Cisco Certified Network Associate
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Interests
Learning New Technologies
Exploring new places
Travel to explorer local culture
Timeline
Network Specialist
HCL Technologies
02.2022 - Current
Senior Network Engineer
Microland Limited
03.2020 - 02.2022
Network Engineer
Nesecure Networks Pvt. Ltd.
09.2018 - 10.2019
HCL Comnet Ltd
05.2017 - 07.2018
Network Engineer
Convergent Communications (India) Pvt Ltd
12.2015 - 12.2016
Bachelors - Computer Application
Sikkim Manipal University