Amit Kumar Sinha
Thane
Summary
Result-oriented professional with over 20 years of experience in managing central operations in the insurance sector. Expertise in driving top-line profitability and optimizing resource utilization. Currently leading the central operation motor hub team at Magma General Insurance Co. Ltd, focusing on process optimization and automation initiatives. Proven track record in implementing effective operational solutions.
Overview
20
20
years of professional experience
Work History
General Manager
MAGMA General Insurance Co. Ltd.
Mumbai
02.2013 - Current
- Lead PAN India motor policy booking for high-value national partners including Tata, Maruti, Mahindra, Hyundai, Honda, NBFC and Web aggregator etc.
- Manage all policy cancellations, premium refunds and endorsements across CRM and partner platforms.
- Managed PAN-India monthly commission calculations for IMDs, ensuring strict TAT adherence and enhancing commission management software for improved accuracy and processing efficiency.
- Prepared budget, regulatory and audit reports for Central Operation Motor HUB, including IRDAI, internal audit and compliance, along with comprehensive monthly, quarterly and yearly MIS.
- Oversee the end-to-end reconciliation of CD, BG, BRS reconciliation of OEM, NBFC and Web aggregator and unclaimed funds.
- Develop/ Review and implement operational procedures, SOPs, SLAs for OEM, Corporate Agency/ NBFC and Web aggregator business.
- Direct API integration processes for B2B and B2C partners of Central Tie ups, including leading User Acceptance Testing (UAT) for new partner portal (OEM) integrations.
- Managed the NCB Cell, Renewal Notice generations, Policy dispatch, Agent Portal policy issuance documentation for PAN India operations.
- Coordinated with teams (underwriting, claims, customer service), led and motivated team members while collaborating with sales and marketing teams.
- Executed KYC processes for 16+ OEM partners to maintain compliance.
Assistant Manager
SREI BNP Paribas
Kolkata
12.2010 - 02.2013
- Managed all aspects of policy endorsement and cancellations.
- Conducted rigorous income reconciliation between internal systems, the Premium Register, and various insurance companies.
- Prepared IRDA statements on brokerage and generated Debit Note reports for settled and non-settled cases to ensure timely financial tracking.
- Generated daily MIS and specialised reports to analyse operational performance trends.
- Maintained Renewal Premium Register while managing SCP and non-SCP records for accuracy and compliance.
- Responsible for accurately uploading liabilities into the core system.
Deputy Manager
Religare Finvest Ltd.
Kolkata
08.2009 - 11.2010
- Managed branch operational portfolio and administration for East region, ensuring alignment with organisational objectives.
- Managed operational workflows for General Insurance, Life Insurance, Mutual Fund products.
- Oversaw the end-to-end quality check, issuance, and dispatch of policies with the organisation.
- Reconciled cover notes for Eastern region, coordinating with Head Office to facilitate timely agent payouts.
- Acted as primary contact with RIBL East Branch, facilitating seamless daily operations and effective communication.
- Managed daily logins and data entry within STLS system.
Executive
Reliance General Insurance Co. Ltd
Kolkata
11.2006 - 03.2008
- Managed end-to-end motor policy booking for fresh, refinance, and rentalised cases, ensuring seamless processing and client satisfaction.
- Executed critical endorsements and cancellations for various types of Motor policies.
- Formulated daily MIS reports to track policy generation and dispatch processes across corporate agent branch network, enhancing visibility and accountability.
- Acted as a key point of contact for agents to facilitate policy issuance against issued cover notes.
- Monitored and maintained Cash Deposit (CD) balances daily, facilitating uninterrupted operational flow.
Executive
ICICI General Insurance Co. Ltd
Kolkata
05.2006 - 11.2006
- Managed end-to-end motor policy booking process for motor products on Genesis platform, ensuring streamlined operations.
- Oversaw formal acceptance of proposals, facilitating timely final policy issuance.
- Executed quality checks on files, ensuring compliance with policy guidelines and minimising errors.
- Tagged receipts for policy generation in the Genesis platform.
Education
MBA - Finance
IMT Ghaziabad
Ghaziabad, UP01-2013
B.Com -
Vinoba Bhave University
Ranchi, JH01-2003
Higher Secondary -
Kendriya Vidyalaya
Malda, WB01-2000
Secondary School -
J. M. S. H. High School
Malda, WB01-1998
Skills
- Project management and delivery
- Data analysis and analytics
- Risk assessment and management
- Regulatory compliance and policy management
- Operational support and efficiency
- Cross-functional communication
- Team leadership and collaboration
Accomplishments
Awarded best Central Operation employee on 2 times
Language
English
Hindi
Bengali
Hobbies and Interests
- Travelling
- Listening Music
- Playing Cricket
Timeline
General Manager
MAGMA General Insurance Co. Ltd.
02.2013 - Current
Assistant Manager
SREI BNP Paribas
12.2010 - 02.2013
Deputy Manager
Religare Finvest Ltd.
08.2009 - 11.2010
Executive
Reliance General Insurance Co. Ltd
11.2006 - 03.2008
Executive
ICICI General Insurance Co. Ltd
05.2006 - 11.2006
MBA - Finance
IMT Ghaziabad
B.Com -
Vinoba Bhave University
Higher Secondary -
Kendriya Vidyalaya
Secondary School -
J. M. S. H. High School