Amit Mishra
Mumbai
Summary
Professional and dedicated team player experienced in overseeing the operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking a new position with exciting challenges where great skills will be valued.
Overview
7
7
years of professional experience
Work History
Relationship Manager (Client Servicing Department)
IndiaMART InterMESH LTD.
Mumbai
02.2022 - Current
- Provided training sessions for the team on best practices.
- Building a good reputation and relationship with clients.
- Focusing on Renewal and Upsell
- Developed strategies to develop the team while retaining existing ones.
- Implemented strategies aimed at improving overall customer satisfaction levels.
- Managed daily operations, including scheduling appointments, coordinating meetings, and preparing agendas.
Digital Marketing Executive
Sky Consultancy
05.2021 - 02.2022
- Web Designing
- SEO
- PPC
- Lead Generation.
Store Manager
Dhanlaxmi Electronics
11.2019 - 02.2021
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing Pricing and Stock Control
- Maximizing Profitability.
Sales Executive
Samsung Mobiles
03.2017 - 08.2019
- Daily Target vs
- Achievements
- Reporting to Senior about efficiencies
- Preparing daily report about the sales
- Providing Customer Satisfaction By Solving Their Phone Related Issues.
Education
MBA - BA & Marketing
Savitribai Phule Pune University
PuneBachelor of Management Studies (BMS - Marketing) -
Viva College of Arts, Commerce & Science
01.2021
HSC -
Abhinav Vidya Mandir School & College
01.2017
SSC -
Mount Marry English High School
01.2015
Skills
- Business-to-Business (B2B)
- Customer Relationship Management
- SaaS Sales
- Team Management
- Account Management
- Relationship building and management
- Business Development
Personal Information
- Father's Name: Amit Shubhnarayan Mishra
- Date of Birth: 08/23/98
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Weaknesses
- Acrophobia
- I have trouble saying "no"
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Rapping
- Playing Cricket
- Internet Surfing
- Discovering New Places
Disclaimer
The above information, to the best of my knowledge, is correct and true. No attempts have been made to falsify details.
Accomplishments
.
- Employee of the Year 2023 at Indiamart.
- Best Retention Award
Timeline
Relationship Manager (Client Servicing Department)
IndiaMART InterMESH LTD.
02.2022 - Current
Digital Marketing Executive
Sky Consultancy
05.2021 - 02.2022
Store Manager
Dhanlaxmi Electronics
11.2019 - 02.2021
Sales Executive
Samsung Mobiles
03.2017 - 08.2019
MBA - BA & Marketing
Savitribai Phule Pune University
Bachelor of Management Studies (BMS - Marketing) -
Viva College of Arts, Commerce & Science
HSC -
Abhinav Vidya Mandir School & College
SSC -
Mount Marry English High School
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