Results-driven collections professional with proven track record in managing accounts receivable and reducing delinquency rates. Strong focus on team collaboration, adept at adapting to changing needs, and achieving financial goals. Skilled in negotiation, conflict resolution, and implementing efficient collection strategies. Reliable and prepared to contribute to organizational success.
Overview
25
25
years of professional experience
4
4
Languages
Work History
Billing & Collection Manager
Vayudoot Road Carriers Pvt. Ltd
01.2009 - Current
Work with sales, customers and operations to establish effective distribution channels and the logistics resources and processes to meet those needs most cost effectively.
Respond to RFQs, tenders, RFIs, etc.
Collections maintaining the DSO and focusing on overdue.
Client meetings and resolving their disputes and fixing of the issues.
Trained logistics and department staff to operations staff to perform better, customer satisfaction and adherence health, safety and security policies, procedures and regulations.
Evaluate freight costs and the inventory costs associated with transit times in order to ensure that costs are appropriate.
Provide leadership and direction to logistics staff including training, development, mentoring and performance management initiatives.
Negotiate prices and terms with transporter, vendors, or freight forwarders.
Seek continuous efficiency gains and cost reductions in all areas while maintaining customer satisfaction.
Responsible for accounts receivable collections and bad debts resolution.
Responsible for accounts reconciliation with customers.
Co-ordinates with related functions on finalizing contracts & proposals, participating in biddings.
Billing - working with billing executive to ensure that all unbilled being billed on a timely basis. Completing billing forms and raising invoices.
Select transportation routes to maximize economy by combining shipments or consolidating distribution.
Achievement of credit control targets through initiating telephone calls to customers and removing obstacles to payment.
Chase outstanding invoices via telephone, letter and e-mail and must be able to deal with any queries in a professional and efficient manner whilst providing outstanding customer service to external and internal customers.
Prompt processing of customer complaints which are causing delay in payment and monitoring of complaints dealt with by other departments.
Warehouse In charge
Vayudoot Logistics Ltd
04.2003 - 12.2008
Company Overview: (Pepsico India-Food Division, 3PL project)
Evaluate and select information or other technology solutions to improve tracking and reporting of materials or products distribution, storage, or inventory.
Stock supervision & dispatch.
Supervise the activities of workers engaged in receiving, storing and shipping products or materials.
Review invoices, work orders, consumption reports, and demand forecasts in order to estimate peak delivery periods and to issue work assignments.
Ensuring smooth Material procurement & Planning for continuous dispatch.
Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates.
Maintenance of Warehouse stock as per the shipment received and dispatched.
Material requirement planning with record the Non Moving materials.