Amit Kumar
Bengaluru
Summary
High-performing and results-driven Product Sales and Business Development Manager with over 9 years of experience in generating new business leads, increasing revenue, and driving customer satisfaction. Proven track record of exceeding sales quotas, and building strong client relationships. Skilled in identifying customer needs, delivering effective sales strategies, and providing exceptional service.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Business Development Manager
Frontier Business System Pvt Ltd
Bengaluru
11.2023 - Current
- Drive end-to-end business development and product sales for networking and cybersecurity solutions, targeting enterprise, SMB, and BFSI customers.
- Identify new business opportunities through lead generation, market research, partner engagement, and customer relationship management.
- Manage the complete sales lifecycle, including requirement gathering, solution positioning, proposal development, pricing, negotiation, and deal closure.
- Work closely with sales, presales, and technical and OEM teams to design and propose networking and cybersecurity solutions aligned with customer needs.
- Handle OEM alliance coordination with major OEMs, such as Cisco, Palo Alto, HPE, Arista, Proofpoint, etc.
- Prepare accurate BOQ and solution configurations using Cisco CCW and Iris.
- Coordinate with the OEM and distributor for pricing, lead times, DR, and special pricing programs.
- Support RFPs, RFQs, and tender responses, ensuring technical and commercial accuracy.
Sr. Inside Sales Representative
PC Solutions Pvt Ltd
07.2022 - 10.2023
- Lead inside sales and demand generation activities for Cloud Services, Networking, Cybersecurity, and Managed Services across enterprise and mid-market customers.
- Generate and qualify high-quality leads through cold calling, email campaigns, LinkedIn outreach, and inbound lead follow-ups.
- Conduct initial discovery calls to qualify prospects based on budget, authority, need, and timeline (BANT).
- Responsible for hunting new accounts for M365, MWP, AD migration, any source to M365 migration, MDM/MAM, AirWatch, SAP on Azure/AWS migration, cloud migration, managed service, HP server, storage, security, VDI, wireless, SD-WAN, switch, router, backup, DR, website hosting, and re-hosting on AWS, etc.
- Work closely with field sales, business development, and presales teams to convert qualified leads into sales opportunities.
- Maintain accurate CRM records, including lead status, activity tracking, opportunity updates, and pipeline forecasting.
- Hands-on experience with Dynamics 365 CRM, MS Excel, Lusha, and Mr. E by Easyleadz, Apollo, LinkedIn, FirstSales, Academy Scraper, etc.!
Research Analyst
iSOURCe Opportunities
08.2018 - 07.2022
- Conduct market and account-based research to generate qualified leads for enterprise IT hardware solutions, including servers, storage, laptops, desktops, printers, and workstations.
- Perform account-based profiling by analyzing company size, industry, IT infrastructure, technology stack, decision-makers, and buying intent.
- Use multiple data sources, including LinkedIn Sales Navigator, CRM tools, company websites, industry databases, and market intelligence platforms.
- Support inside sales and business development teams with accurate lead data, account insights, and opportunity intelligence.
- Daily follow-up calls and information gathering to determine the best possible candidates for products and services.
Customer Service Representative
Sopra Steria
Noida
09.2016 - 01.2018
- Assisted customers with inquiries and resolved issues promptly.
- Utilized CRM software to track customer interactions and manage support tickets.
- Provided product information and recommendations to enhance customer experience.
- Handled escalated customer complaints with professionalism and empathy.
- Provided excellent customer service to resolve customer complaints promptly.
Education
Bachelor of Technology (BTech) - Electronics & Communication Engineering
Jawaharlal Nehru Technological University
Kakinada05.2015
Skills
- Lead generation
- Market research
- Proposal development
- Business development
- Account management
- Sales forecasting
- IT infrastructure
- Negotiation
- Team collaboration
- Cold calling
- Email marketing
- CRM
- RFQ
- Territory management
- Cost management
- Prospecting
Certification
Cisco Customer Success Manager
Accomplishments
- Led a team that carried out MCI workshops and produced $2 million in revenue annually.
- Improved mass email open rate by 1% to 7% by using email copywriting.
- Levelled up with the competition within a year of working on a rigorous email marketing campaign using D365 CRM quick campaign features.
Hobbies and Interests
- Watching El Classico
- IPL
- Travelling
Languages
- English
- Hindi
Timeline
Business Development Manager
Frontier Business System Pvt Ltd
11.2023 - Current
Sr. Inside Sales Representative
PC Solutions Pvt Ltd
07.2022 - 10.2023
Research Analyst
iSOURCe Opportunities
08.2018 - 07.2022
Customer Service Representative
Sopra Steria
09.2016 - 01.2018
Bachelor of Technology (BTech) - Electronics & Communication Engineering
Jawaharlal Nehru Technological University