Summary
Overview
Work History
Education
Skills
Timeline
Amit Pant

Amit Pant

Consulting And Delivery Leader

Summary

ERP Consulting and Delivery Leader with experience in managing P&L's, customer engagements and advocacy in Enterprise Software space. Accomplished and proficient in planning and executing ERP projects through leveraging offshore model. Prepared to bring 23-year record of success to long-term position with room for advancement.

Overview

23
23
years of professional experience

Work History

Independent Consultant

Self
Bangalore
03.2023 - Current
  • Engaging with E-commerce players helping them deploy their digital roadmap to become compliant in 90 days.
  • Building core teams with tower leads to manage various flows and Master Data.
  • Overseeing employees and contractors to build and deploy reporting dashboards, ERP add-ons and data integration pipes.
  • Integrating technology and business operations.
  • Organizing and analyzing primary and secondary research to understand industry, market and company trends.
  • Building digital platform for multi-channel businesses.
  • Researching latest market trends to provide current knowledge to clients.
  • Supporting clients with business analysis, documentation, and data modeling.

Consulting and Delivery Leader

Frappe Technologies
Bangalore
02.2021 - 02.2023
  • Led Consulting and partner led project delivery cadence at Frappe Technologies.
  • Drove partner led projects that included sales support, presales engagements, project scope definition, partner identification and joint bids, contract negotiation and closure.
  • Supported enterprise sales with 4-6 team members as well as partner team to manage 60 + partners globally.
  • Owned and nurtured all enterprise customer relationships with 3-5 CSM's in team. Drove customer success cadence at Frappe.
  • Developed strong communication and organizational skills through working on group projects.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked effectively in fast-paced environment to drive and support hunting and farming numbers of USD 2-3 million in FY 22-23.
  • Drove ISO 9001:27001 certification for Services team by defining

Director

NewAge Software and Services
Bangalore
07.2020 - 02.2021
  • Built pre-sales and solution cadence from scratch.
  • Led team building for inside sales, sales and presales functions.
  • Hired and led 2 member presales team.
  • Hired inside sales team for India and MENA regions.
  • Build playbooks for inside sales and its collaboration with sales motion.
  • Drove India and MENA region's solution demands.
  • Drove frequent competition tear downs and presented to leadership team.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Optimized operational processes using analytics tools to address client-specific metrics.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Evaluated company documentation to verify alignment with regulatory requirements.

Associate Director

Ramco Systems
Bangalore
09.2019 - 03.2020
  • Led Pre-Sales of Ramco's Logistics Software products globally.
  • Delivered 12-15 solution demos, 20-25 RFP responses, demo preparations involving cross functional team.
  • Owned 3 named accounts to drive sales support through scope of work definition, RFP response, service delivery pricing and contract closure.
  • Drove in-person and virtual meetings with qualified leads with regional sales leads
  • Developed detailed geography-wise plans for ANZ region for marketing and execution based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Managing Consultant

IBM Services, SAP Service Line
Bangalore
10.2008 - 09.2019
  • Implemented and supported 12-15 SAP ERP/ CRM across verticals like distribution, manufacturing, retail in India, US, Europe and MENA.
  • Drove Order to cash vertical for SAP implementation projects at Unilever, Caterpillar, Wiley, EY.
  • Managed Service Delivery domain team with 7-12 members in EY SAP implementation.
  • Led multi geography support projects for Amerisource Bergen, EY, and Chanel Inc.
  • Led transformative SAP projects across industry verticals in India, US, ME and UK.
  • Supported clients with business analysis, documentation, power user training both remotely as well as onsite.
  • Analyzed problematic areas to provide recommendations and solutions. Proposed using SAP BRMS as rule engine to very large project by driving multiple demo with stakeholders reducing development and deployment cycles by 30%.
  • Recruited, interviewed and hired employees offering wealth of skill and talent to team.
  • Interacted with clients to define and understand long-term goals and strategies and delivered the same through GDC teams.

Senior Consultant

PricewaterhouseCoopers, Advisory Service Line
Bangalore
08.2007 - 09.2008
  • Led SAP ERP delivery in Southern India.
  • Served Retail and Manufacturing verticals.
  • Collaborated with SAP India at presales and solution stages pitching PwC's services to 5-6 projects in Bangalore and Chennai.
  • Led 2 greenfield SAP project's implementation in manufacturing and retail domain.
  • Made proposals to senior executives for resource deployment in various SAP projects in South India.
  • Gave budget suggestions for projects, outlining financial needs and forecasting.
  • Monitored and managed staff performance to attain target metrics both individually and team unit.

Consultant, Sales Consultant

ITC Infotech & Pacnet
Bangalore, Mumbai
08.2002 - 09.2007
  • Drove Sales and CRM implementation as a core team members with SAP India and ITC Infotech that implemented SAP ERP across 4 SBUs within ITC, a leading FMCG company.
  • Led CRM and Order Management process mapping into SAP, user training, documentation, Master Data Management and post go live support.
  • Helped build a CoE for ITC Foods by solving hiring needs.
  • Mapped business flows from ITC Foods by interacting with Category Finance teams as a preparation for upcoming SAP implementation
  • At Pacnet I sold datacenter driven hosting solutions in Mumbai and Pune


Management Trainee

Zee Education
Mumbai
06.1999 - 06.2002
  • Gained knowledge of company policies, protocols and processes.
  • Conceptualized innovative sales solutions to increase company revenue.
  • Organized projects and contests to increase sales and encourage exceptional customer service by engaging with the colleges who were the TAM for Zed.
  • Developed detailed plans based on broad guidance and direction.

Education

MBA - Marketing & IT

RDVV University
01.1997 - 1999.01

B. Sc. -

Bangalore University, Bangalore
01.1995 - 1997.01

Skills

Certification and SKILLSundefined

Timeline

Independent Consultant - Self
03.2023 - Current
Consulting and Delivery Leader - Frappe Technologies
02.2021 - 02.2023
Director - NewAge Software and Services
07.2020 - 02.2021
Associate Director - Ramco Systems
09.2019 - 03.2020
Managing Consultant - IBM Services, SAP Service Line
10.2008 - 09.2019
Senior Consultant - PricewaterhouseCoopers, Advisory Service Line
08.2007 - 09.2008
Consultant, Sales Consultant - ITC Infotech & Pacnet
08.2002 - 09.2007
Management Trainee - Zee Education
06.1999 - 06.2002
RDVV University - MBA, Marketing & IT
01.1997 - 1999.01
Bangalore University - B. Sc.,
01.1995 - 1997.01

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Amit PantConsulting And Delivery Leader