Amit Pednekar
Pune
Summary
A Technocrat with 15+ years of professional experience in areas of IT Network, Customer relationship management, Presales & Design, Cloud & Unified Communications, Consulting, Service delivery Management.
Overview
20
20
years of professional experience
7
7
Certification
Work History
Presales Solutions Architect
Vodafone India Service Pvt. Ltd
- Current
- Designing, building & costing complex Managed IT architectures and solutions for large enterprise and multinational customers
- Focus areas Unified Comms, Cisco UC, Microsoft Teams, Network Mobile Recording/Compliance Recording.
Senior Manager - Enterprise Technology
Vodafone India Service Pvt. Ltd
06.2016 - Current
- Involved in Customer Experience Center (CEC)- Voice & Provisioning support
- Build & Provisioning support for one of largest migrations deployed, Aviva migrations.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Build & Provisioning
Vodafone India Service Pvt. Ltd
06.2016 - Current
- Deploying large scale Unified Communications Designs – Cisco based
- Liaising with Project Managers & Solution Architects to understand the customer requirements & design LLDs/CCDs documents.
Team Leader- Technology
Accenture
06.2012 - 06.2016
- Responsible for Design, Implement and Delivery for Voice & Data infra projects
- Voice Provisioning of Cisco Unified Communications Manager & Cisco Unity.
Technical Consultant- Project & Services
Orange Business Services
02.2011 - 06.2012
- Provided support to Voice network of International Shipping Client
- Worked in capacities of Incident Management, Problem management, and Change Management.
Networking Associate
CompuCom Systems India
11.2010 - 02.2011
- Providing support to Voice network of the organization
- Troubleshooting & Maintenance of Cisco Unified Communications Manager 6.x.
Telecom Engineer
Encodex Technologies
11.2009 - 09.2010
- Provisioning of Network devices for WiMAX technology on 4G devices
- Leading a team of 7 people.
Network Executive
TATA COMMUNICATIONS LTD (Offroll)
08.2008 - 11.2009
- Working in the TATA NOC - VoIP
- Was part of Service delivery and Service Assurance for TCL, Hosted IP Contact Center and Corporate Internet Telephony/Managed VoIP customers.
Technical Support Professional
Stream International
08.2006 - 03.2008
- Providing support to Global customers
- Setting up the PC for Internet connectivity.
Medical Representative
Indi Pharma Pvt. Ltd.
08.2003 - 05.2006
- Visiting doctors & promoting the medical products of the company
- Monitoring & maintaining sales of the products at Stockist level.
Education
Bachelor of Science - Physics
03.2003
Skills
- Presales
- Solution Designing
- Customer Workshops/Presentations
- Delivery & Implementation
- Cisco Unified Communications
- MS Teams, Cisco VONE-C, NMR
Professional Highlights
- Involved in development of Billing model so as to ensure that bespoke items can be included in free text field this bringing down huge IT development costs
- Member of UC Guild team, working as an evangelist for UC products and technology
- Involved in building Customer Experience Center (CEC) for UC technology
Personal Information
- Title: AWS Solutions Architect - Associate
- Date of Birth: 12/08/81
- Marital Status: Married
Certification
- AWS Solutions Architect - Associate
- Microsoft 365 Certified: Teams Administrator Associate
- Cisco Business Architecture Analyst
- Cisco Collaboration Architecture Sales
- Cisco Certified Network Associate – Voice (CCNA-Voice)
- Cisco Certified Network Associate – Data (CCNA-Data)
- Microsoft Certified Systems Administrator – MCSA
Timeline
Senior Manager - Enterprise Technology - Vodafone India Service Pvt. Ltd
06.2016 - Current
Build & Provisioning - Vodafone India Service Pvt. Ltd
06.2016 - Current
Team Leader- Technology - Accenture
06.2012 - 06.2016
Technical Consultant- Project & Services - Orange Business Services
02.2011 - 06.2012
Networking Associate - CompuCom Systems India
11.2010 - 02.2011
Telecom Engineer - Encodex Technologies
11.2009 - 09.2010
Network Executive - TATA COMMUNICATIONS LTD (Offroll)
08.2008 - 11.2009
Technical Support Professional - Stream International
08.2006 - 03.2008
Medical Representative - Indi Pharma Pvt. Ltd.
08.2003 - 05.2006
Presales Solutions Architect - Vodafone India Service Pvt. Ltd
- Current
Mumbai University - Bachelor of Science, Physics
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