Amit Powale
Mumbai
Summary
Adept at leading teams, managing customer relations, and driving sales. Successful Branch Manager with 10 years of experience overseeing day-to-day operations and customer service. Proven record of increasing sales. Results-oriented, with a proven track record of working collaboratively with team members to achieve goals.
Seeking a challenging position in a high-quality environment in which my experience and skills will add value to the organizational operation
Overview
25
25
years of professional experience
Work History
Branch Manager
Kohinoor Televideo Pvt Ltd
Mumbai
08.2008 - Current
- Delegated work to staff, setting priorities and goals.
- Conducted regular performance reviews for all employees in the branch.
- Maintained regular performance appraisals for subordinates through verbal, written, and ongoing review programs.
- Network to improve the presence and reputation of the branch and company.
- Address customer and employee satisfaction issues promptly.
- Directed store operations and sales strategies, leading a team to deliver exceptional service.
- Managed service operations and team performance to achieve business objectives.
- Oversaw store and sales operations, ensuring optimal performance and customer satisfaction.
Sales Executive
Panjam Electronics
Mumbai
04.2000 - 06.2008
- Greet and direct customers.
- Provide accurate information (e.g., product features, pricing, and after-sales services).
- Answer customers' questions about specific products and services.
- Conduct price and feature comparisons to facilitate purchasing.
- Cross-sell products.
- Ensure racks are fully stocked.
- Manage returns of merchandise.
- Coordinate with the Retail Sales Representatives team to provide excellent customer service, especially during peak times.
- Inform customers about discounts and special offers.
- Provide customer feedback to the store manager.
Education
Graduated - Bachelor of Commerce
Mumbai University
Mumbai 06-2015
Hardware And Networking Diploma
Jet King
Mumbai 04-2000
Skills
- Relationship building and management
- Business development expertise
- Communication Skills
- Leadership
- People Management
- Reporting
Language
- Marathi
- Hindi
- English
- Gujrati
Timeline
Branch Manager
Kohinoor Televideo Pvt Ltd
08.2008 - Current
Sales Executive
Panjam Electronics
04.2000 - 06.2008
Graduated - Bachelor of Commerce
Mumbai University
Hardware And Networking Diploma
Jet King
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