Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Location Preference - City
Profile Snapshot
Timeline
Generic

Amit Raman

Pune

Summary

Dynamic Regional Key Account Manager with a proven track record at Maison D’Auraine, specializing in sales strategy development and customer relationship management. Adept at enhancing market share and driving performance through effective training and needs analysis. Skilled in utilizing CRM tools to achieve ambitious sales targets while fostering a collaborative team environment.

Overview

14
14
years of professional experience

Work History

Regional Key Account Manager- ROM & GOA

Maison D’ Auraine
11.2023 - 08.2024
  • Develop & drive the sales strategy in alignment with the business strategy for the achievement of annual sales revenue.
  • Ensure execution of the sales strategy (West Region, with specific focus on geographies catered directly by MIL) for expansion & retention of the customer base, channel partner expansion, increasing market share and development of a strong brand proposition.
  • Make strategy to enhance the sales numbers to grow the region.
  • Handling 1 ASM and 6 BDE’s and 3 technical trainers.
  • Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts.
  • Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews.
  • Meets regional sales objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
  • Maintains and expands customer base by counseling district sales representatives, building and maintaining rapport with key customers, and identifying new customer opportunities.
  • Recommends product lines by identifying new product opportunities or product, packaging, and service changes, surveying consumer needs and trends, and tracking competitors.

Sales Training Manager (UPE & UPC)

Tata Play (Formally Tata Sky)
02.2022 - 10.2023
  • Increased accessibility to training workshops and materials by catering to specific requests.
  • Conducting onboarding, refresher and need based training sessions for Sales Executives till ASM.
  • Visit with local ASM to new distributor and dealer meeting for new business acquisition.
  • Proposed and published training calendar with specific quarterly objectives.
  • Analyzed training requirements at the individual, team, and organizational levels.
  • Tracked the impact of training programs against pre-established metrics.
  • Adapted session delivery to meet the specific needs of professional learners within different environments.
  • Engaged professionals in industry-specific knowledge, techniques, and methodologies.

Area Sales Manager

Wella India Pvt Ltd
01.2022 - 01.2022
  • Develop & drive the sales strategy in alignment with the business strategy for the achievement of annual sales revenue.
  • Ensure execution of the sales strategy (West Region, with specific focus on geographies catered directly by MIL) for expansion & retention of the customer base, channel partner expansion, increasing market share and development of a strong brand proposition.
  • Conduct regular sales review meetings for identification of issues affecting target achievement, realization and discuss the sales trends and best practices.
  • Regularly monitor cash to cash cycle with the objective of reducing the payment receivables, that includes - customer credit control and approval, overdue receivables.
  • Drive performance orientation through regular monitoring, review of performance parameters and providing feedback to team members.
  • Engage with existing customers to cross sell & Upsell.
  • Collaborate with colleagues to plan and conduct Workshop for stylist.
  • Handling Team of 5 Sales Executives 2 Technical Trainers & 1 BDM.
  • Responsible to ensure sales & distribution completion & monthly initiatives.
  • Handling 5 SubD’s across region in terms of primary & secondary sales.
  • Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team Collecting customer and market feedback and reporting the same to the organization.
  • Monitoring sales team performance, analyzing sales data, periodical forecasting and reporting to RSM.

Group Manager (Learning & Development)

Wella India Pvt. Ltd.
08.2018 - 07.2019
  • Conducting Sales Training for Sales Executives and upto Regional Sales Manager for PAN India.
  • Doing OJT with participants and ensuring learning during CRT deliver at the time of sales call.
  • Conducting Pre & Post Training assessment at the time of CRT and ensure learning graph should be in upward direction.
  • Deliver new hire and incumbent job specific training using innovative methods that increase retention and enhance cost effectiveness, basis approved standardized curriculum.
  • Review & revise existing training material.
  • Assist in development of training portal / online knowledge portal.
  • Conducting behavioural training i.e. communication skills, time management skills, stress management skills etc.
  • Create & Develop training material (manuals, ppts., training videos etc.) for different formats of in-house training (on-the-job training, workshops, classroom group sessions, 1 to 1 sessions, role plays, simulations, floor games, etc.)
  • Preparing the monthly Training Calendar, MIS submission on the training conducted viz a viz proposed training calendar.
  • Conducting TNA & TNI session through various channels with line managers to understand training needs for the particular department.

Deputy Manager – Learning & Development

Getit Grocery Pvt. Ltd. (Askmegrocery.com)
Noida
07.2015 - 10.2016
  • Imparting Induction, Process, product & Sales training, leadership training, soft skills training for PAN India.
  • Determining training needs of employees through pre & post evaluation and preparing modules accordingly.
  • Handling vendors to conduct outdoor training and events.
  • Responsible for rate negotiation and search new vendor for better quotation and quality of service.
  • Conducting behavioural training i.e. communication skills, time management skills, stress management skills etc.
  • Develop learning modules aligned to the job roles.
  • Strategically mapping training effectiveness by conducting post training assessments and correlating performance with key business drivers.
  • Deliver new hire and incumbent job specific training using innovative methods that increase retention and enhance cost effectiveness, basis approved standardized curriculum.
  • Effective coordination is maintained with sales head for all On Job Training and classroom training.
  • Responsible for getting Train the Trainer Certified by the Onshore Training Team.
  • Assist in development of training portal / online knowledge portal.
  • Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers.

Assistant Manager – Learning & Development

Sahara Q Shop
Gurgaon
10.2010 - 06.2015
  • Liaise with regional managers to understand fundamental training requirements & align training & development initiatives to achieve business objectives.
  • Create & Develop training material (manuals, ppts., training videos etc.) for different formats of in-house training (on-the-job training, workshops, classroom group sessions, 1 to 1 sessions, role plays, simulations, floor games, etc.)
  • Manage the employee induction programme, working closely with human resources regarding all new starters to the organisation.
  • Responsible for Sales & products Training to call centre agents & TL’s.
  • Well-developed management skills. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives.
  • Use the L&D requirements from the annual performance evaluation to create an annual training schedule.
  • Assigned the tasks of providing product knowledge & basic customer handling etiquettes to Q shop franchisee front line staff as well as call centre agents and Team leaders.
  • Co-ordinate with other Department heads to identify training priorities.
  • Review & revise existing training material.
  • Well-developed management skills. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives.

Manager

Amway India Enterprises
Gurgaon
09.2010 - 09.2010
  • Updating training records and keeping all relevant documents.

Education

B.C.A. -

Allahabad Agriculture Deemed University
Allahabad, U.P
01.2006

Skills

  • Sales Training
  • Sales & Distribution
  • Customer relationship management
  • Channel development
  • Performance evaluation
  • Needs analysis
  • Sales reporting
  • Sales pitch development
  • Proficient in LMS & CRM Tools
  • Business Strategies
  • Learning & Development
  • Content Development
  • New Hire Induction
  • MIS Documentation & Reporting

Personal Information

Date of Birth: 08/21/83

Languages

  • English
  • Hindi

Location Preference - City

Pune

Profile Snapshot

  • Gained significant experience in Sales Training and Distribution for Rest of Maharastra & Goa for Maison D’ Auraine Haircosmetics sales; managed Sales, Distributor handling Induction, Sales, Process Training, Behavioural Training, leadership Training, Process, Field Observation & soon.
  • Expertise in devising L&D programs, e-learning, policies & strategies while supporting them with effective delivery framework / model encompassing individual’s TNA, Closing Techniques, Customer Need Analysis & soon.
  • Proficient achieving business goals by Identifying Training Needs (TNA), conducting competency mapping exercises using various methodologies, implementing enterprise wide training calendars and measuring the effectiveness using a structured approach.
  • Skilled in documenting various MIS reports for the top management’s perusal.
  • Resourceful in conducting overall Organization Talent Review Process by analyzing critical organization & functional talent requirements, thereby facilitating assessment of current & potential capabilities & replenish unforeseen gaps.
  • An effective communicator & negotiator with skills in relating to people across all hierarchical levels in the organization.

Timeline

Regional Key Account Manager- ROM & GOA

Maison D’ Auraine
11.2023 - 08.2024

Sales Training Manager (UPE & UPC)

Tata Play (Formally Tata Sky)
02.2022 - 10.2023

Area Sales Manager

Wella India Pvt Ltd
01.2022 - 01.2022

Group Manager (Learning & Development)

Wella India Pvt. Ltd.
08.2018 - 07.2019

Deputy Manager – Learning & Development

Getit Grocery Pvt. Ltd. (Askmegrocery.com)
07.2015 - 10.2016

Assistant Manager – Learning & Development

Sahara Q Shop
10.2010 - 06.2015

Manager

Amway India Enterprises
09.2010 - 09.2010

B.C.A. -

Allahabad Agriculture Deemed University

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