Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Team Lead - IT Sales
Teleperformance (Former Majorel Group)
Gurugram
06.2021 - 06.2024
Generated new business opportunities through SEO (IM) , HP Virtual Booth & cold calling campaigns.
Coordinated events such as webinars, seminars or trade shows aimed at increasing brand awareness.
Analyzed data to identify trends in customer behavior and preferences.
Developed customized marketing plans based on client needs and budget constraints.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Cultivated AEC professional client relationships by asking appropriate questions, identifying needs, and providing insightful information regarding products.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Collaborated with internal teams to ensure successful delivery of services and products to customers.
Conducted regular meetings with clients to review performance metrics.
Responded promptly to customer inquiries via phone, email, or other communication channels.
Monitored market trends and identified new business opportunities in existing accounts.
Business Development Manager
Microworld Infosol Pvt Ltd
06.2019 - 05.2021
Manages SMB & LE Account Managers to maximize profitability by segment, account type, increase customer reach and yield, new customer addition, and focused customer engagement.
Identified new customers through pipelining, pre-qualification, territory analysis, and management.
Developed and executed strategic business plans to achieve revenue and growth targets.
Maintained open and ongoing communication with clients to meet needs and expectations.
Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
Generated sales reports detailing performance against targets.
Assisted customers with technical support issues related to products purchased.
Negotiated deals and handled complaints or objections.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sr. Advisor Sales
Concentrix Technology Pvt Ltd
Gurugram
10.2016 - 06.2019
Responsible for managing HP CRM (Microsoft Dynamics) and sales/ Marketing journey
Managing online sales for Supplies, IT hardware Laptop, desktop and Large format printer for PAN India
Analyzing reports and project reviews while successfully defining and tracking action items and supervising follow-up process, ensuring accurate and timely resolution of agreed actions
Identify key Project Risks and Issues, and create a mitigation/enhancement plan for the existing project Managing supplier vendors and customers for any quotation, order, and manage event specific materials
Education
10th -
12th -
Graduation (B.Com) -
Skills
Pipeline Development
Business Development
Project Management
Lead Generation
Pipeline Management
Solution selling
Revenue Forecasting
Lead prospecting
Totalexperience
8 Years 2 Months
Personal Information
Father's Name: Mr. Ajay Rana
Date of Birth: 09/24/96
Marital Status: Unmarried
Disclaimer
I hereby declare that the aforesaid information is true to the best of my knowledge and belief.