AMIT SANAS

• Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Manage order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Collaborate with marketing team to create targeted promotional campaigns, driving customer engagement and sales growth.
• Organize regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Resolve customer issues quickly to boost customer satisfaction and ensure healthy SSI score.
• Monitor Source wise Enquiries, Bookings, Retails, and Deliveries for each team and individual.
• Responsible for timely collection of payment from customers.
• Ensure timely order placement is done as per pending orders and MTOC.
• Monitor ABNI & BBND cases on daily basis.
• Ensure showroom decorum and standards are maintained as per Tata Motors SOPs.
• Ensure Training Modules are completed as per guidelines from Tata Motors.

Achievements:

• Implemented systems and procedures to increase sales.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

• Conduct daily morning meeting to plan activities, review sales pipeline and track progress towards monthly targets.
• Conduct monthly review meetings with team to assess performance, identify challenges and define action plan for coming month at individual level.
• Coordinate with Marketing team and CR team for field visits and participation in marketing activities.
• Showcase strong customer orientation to ensure that customer has memorable and delightful brand experience throughout sales process, right from first contact to final vehicle delivery.
• Responsible for ensuring timely receipt of payment collection from customers.
• Support incremental business opportunities for dealership by evaluating for cross-selling possibilities through Used Car Exchange, Finance schemes, Accessory Sales, Extended Warranty and other value-added services.
• Ensure completion of all training modules of team as per guidelines of Honda.

Achievements:

• Achieved growth in Extended Warranty and RSA sales up to 70%.
• Achieved growth in Accessory Sales up to Rs 25000 per car.

• Define targets for each team member in terms of Enquiries, Bookings, Retail, Deliveries, Test Drives, and value-added services like Finance, Insurance, Extended Warranty, Accessories, and Exchange.
• Monitoring Relationship Manager's sales performance on daily, weekly, and monthly basis.
• Identifying gap areas in each RM in terms of product knowledge, functional skills, and basic skills.
• Monitoring source wise enquiries, bookings & retail conversion ratio for each team member.
• Appreciating team for their good performances and motivating them.
• Ensure proper contact/lead management.
• Coordinate with other internal departments (Accounts, Finance, Sales Support) to ensure smooth and speedy execution of New Car delivery process.

Achievements:

• Awarded with S-Cross Champion Trophy in March 2016.
• Promotion to Sr. Relationship Manager in April 2017.

• Based on monthly and quarterly sales targets, set individual targets for each sales consultant model wise.
• Define targets for each sales consultant in terms of Enquiries, Bookings, Retail, Deliveries, Test Drives, and value-added services like Finance, Insurance, Extended Warranty, and Accessories.
• Monitor sales consultant's sales performance on daily, weekly, and monthly basis.
• Daily monitoring of source wise enquiries, bookings & retail conversion ratio for each team member.
• Support marketing team for execution of marketing activities in showroom and field.

Achievements:

• Winner of Sales Champion contest conducted by Dealership in year 2013.
• Pan India Winner of Hallabol Contest conducted by Volkswagen Finance for quarter October-December 2013 in Team Leader Category.

• Setting team targets for car sales and value-added services like finance, insurance, warranty, and accessories.
• Conducting morning meeting with team members to update them on current schemes and to discuss plan for day.
• Daily monitoring of source wise enquiries, bookings, & retail conversion ratio for each team member.
• Weekly evaluation of team performance.
• Planning events & promotional activities at banks, industrial estates, and residential complexes.
• Training & development of new sales executives.

Achievements:

• Promotion from Senior Sales Executive to Team Leader in month of August 2011.
• Awarded Sales Captain Badge in West-1 Region from Maruti Suzuki India Ltd. in month of February 2012.

• Listening dictated recordings made by physicians and other healthcare professionals and transcribing them into medical reports, correspondence, and other administrative materials.
• To edit and export transcribed work and giving quality transcription work by consistently maintaining accuracy score of 98.5% or higher and to deliver work as per client's turn-around-time (TAT).

Achievement:

• Promoted to IMT/MT-QA level.

• To interpret and transcribe dictations by maintaining minimum accuracy between 90% to 94% or higher.
• Delivering work as per client's TAT.