Amit Saroha

• 
  April 2023 - Current : Project Manager
  Project -Brail, Gurugram
  
  • Develop detailed project plan to track progress.
  • Breaking down high-level milestones into requirements, user stories, and acceptance criteria.
  • Reviewing and accepting engineering deliverables, ensuring it meets all of your requirements.
  • Provide regular, accurate and appropriate reporting to various stakeholders.
  • Chair regular governance meetings, with key management groups and Group Members.
  • Work with 3rd party providers to ensure resources are effective and in line with plan.
  • Perform risk management to minimize project risks.
  • Manage project budget, including internal and 3rd party spend.
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards.
  Jan 2021 - Jan 2023 Project Lead – Support Project
  CF Industries Holdings Inc., Gurgaon
  • Met with manager weekly to provide detailed project report and milestone updates.
  • Partnered with project team members to identify and quickly address problems.
  • Produced quality standards, checklists, report templates, and processes.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Rightly involved in this project from starting phase. This includes involvement in SOW (Tech part), for SAP Team building interviewing for various positions, Knowledge Transfer phase completion and guiding/train new team members.
  • Coordinated for end-on-end support for on-premises and HEC SAP systems (Dev to Production) within TCS team, client, and 3rd parties.
  • Establish effective reporting on project benefits and progress
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  Jan 2020 - Jan 2021 Team Lead
  Jaguar Land Rover, Leamington Spa
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Responsible for Technical Project delivery of SAP Dynamo Project which entails SAP server migration from AIX to Linux.
  • Covering various phases like Preparation phase, Pre-Migration (Uptime) phase, Migration (downtime), post migration (down time phase).
  • Fully responsible for requirement gathering of existing JLR specific planning processes, business models, flows of data, design specifications and test plans to suggest process improvement in SAP.
  • Weekly and Monthly reporting of projects progress.
  • Add values to existing system by incorporating best practices and new methodologies.
  • Work with other SAP Functional module teams and all other teams for integration testing during migration activities.
  Jan 2012 - Jan 2020 Environment Lead
  NBS, Swindon
  • worked on position of Environment lead for banking dc (BDC). It's client facing role and responsibilities included to handle day to day tasks, coordinates between various teams.
  • Request management, and Problem management based on ITIL framework. Stakeholder management, Risk Management.
  • Handling communication and maintains work records. During my tenure here, I had received two service level commitment awards from client.
  • Manage relationship with our 3rd party technology and resourcing providers.
  • Identify Risks, Assumptions, Issues and Dependencies (RAIDs), and ensure mitigation plans are setup to control them.
  • Provide solution recommendations, consider scope and client requirements.
  • Work with business and other SAP professionals to craft, implement, test, train, and rollout solutions
  • Hands-on on implementing Quality Gates.
  • Working experience in developing test plans, test metrics, reports, and results in Cimera tool.
  • Take initiatives to train and mentor associates.
  • Ability to ramp up quickly in new environment and work independently with minimum help.
  • Proactively raise, suggest, and discuss improvement areas and issues related to people, processes, technology, quality and delivery with group manager and higher management.
  Jan 2010 - Jan 2012 Senior SAP Basis Administrator
  Zimmer Inc, Gurugram
  • Day to Day SAP issues handling.
  • Proficient in installation of SAP ERP and NetWeaver components
  • Hands on experience in installation of Oracle SUS/SRM/MDM
  • Installation of Enhancement pack/Support Packs
  • Maintenance of system's health.
  • Monitor system performance and logs
  • Client copy/client refresh with pre and post activities
  • Brtools for database administration activities.
  • Central CCMS configuration and setup for entire landscape
  • Backup schedule, run, and monitor backup of SAP
  • EWA alert monitoring
  • Spool Administration
  • Transport Management
  • Apply patches, kernel, and OSS notes
  • ABAP dump analysis
  • Kernel upgrade
  • SAP router configuration and maintenance
  • Client Administration (creation, deletion, copy, export/import)
  • Mail configuration
  • Job scheduling and management
  • Operation modes, Language installation
  • Worked on SAP Java as well for monitoring, JSPM, Configtools etc.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  

• Starting and stopping SAP instance(s)
• Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
• User administration – setup and maintenance
• Authorization / Role / Profiles – setup and maintenance
• Maintenance of system's health
• Monitor system performance and logs
• Spool and print administration
• Maintain system landscape
• Installed kernel upgrades per technical documentation guidelines, adhering to SAP's best practices.
• Transport management systems
• Documented and maintained technical specifications for SAP applications.
• Manage change requests
• Create / Manage batch jobs
• Trained and mentored junior staff on SAP system operations and functionality.
• Backup schedule, run, and monitor backup of SAP
• Apply patches, kernel, and OSS notes
• Solved functional and technical obstacles and worked closely with project team from different streams.

• Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
• Oversaw IT department operations and training.
• Guided organizational technology strategy and roadmaps.
• Check that all application servers are up.
• Check that daily backup are executed without errors.
• Operating system Monitoring
• Check work-processes, system logs, Review workload statistics
• Look for any failed updates, check for old locks, spool problems
• Review and resolve dumps
• Maintain Users, Authorization Profiles, Authorizations