Amit Sharma
Summary
Decisive professional with 13 years of experience orchestrating various aspects of food and beverage service for optimal and smooth-running of multiple food and beverage outlets and banqueting. Seasoned expert at planning function details, overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing.
Overview
12
12
years of professional experience
Work History
Banquet Manager
The Westin Sohna Resort and Spa
08.2019 - 06.2022
- Planned menus in consultation with chefs and caterers to meet the needs of clients.
- Managed all aspects of event planning, including budgeting, scheduling, vendor selection, management, menu selections, creation, and decorations.
- Ensured proper setup and teardown of banquet areas prior to and after functions.
- Monitored attendance records, payroll costs, staffing levels, inventory levels, and income projections.
- Developed and implemented cost control systems to ensure efficient use of resources while maintaining high standards of product.
Assistant Banquet Manager
Hyatt Regency Delhi
11.2018 - 08.2019
Team Leader
Hyatt Regency Delhi
05.2017 - 11.2018
Associate Till Executive
JW Marriott, Aerocity
New Delhi
05.2013 - 07.2017
Assistant Food and Beverage Manager
The Westin Sohna Resort and Spa
07.2022 - Current
- Ensuring exceptional guest service improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed, and empowering associates to provide excellent customer service.
- Handles guests’ problems and complaints, fulfills special requests, meets with guests on an informal basis during meals or upon departure to obtain feedback on the quality of food and beverage, service levels, and overall satisfaction, and ensures corrective action is taken to continuously improve service results.
- Managing and conducting human resources activities: selective hiring, monitoring, and appraisals, ensuring employees are treated fairly and equitably.
- Strives to improve employee retention and solicits employee feedback through an open-door policy.
- Ensures recognition and appreciation are taking place across areas of responsibility.
- Ensuring global food safety standards with a comprehensive understanding of food hygiene and handling procedures.
- Developed and implemented training programs for new employees.
Skills
- Food and beverage operations
- Menu development
- Service delivery management
- Menu design
- Conflict resolution
- Coaching and mentoring
- Sales and marketing
- Quality assurance
- Improvement recommendations
- Strategic planning
Academic and other credentials
Degree in Hotel Management from Gautam College of Hotel Management 2007 – 2009.
Shiksha Jyoti Senior Secondary School – 2008, State Board of Himachal with 65%.
Shiksha Jyoti Senior Secondary School – 2006, State Board of Himachal with 74%.
Personal Information
- Date of Birth: 05/24/1990
- Nationality: Indian
Languages
- English
- Hindi
- punjabi
Timeline
Assistant Food and Beverage Manager
The Westin Sohna Resort and Spa
07.2022 - Current
Banquet Manager
The Westin Sohna Resort and Spa
08.2019 - 06.2022
Assistant Banquet Manager
Hyatt Regency Delhi
11.2018 - 08.2019
Team Leader
Hyatt Regency Delhi
05.2017 - 11.2018
Associate Till Executive
JW Marriott, Aerocity
05.2013 - 07.2017
Similar Profiles
Prem PareekPrem Pareek
Cluster Director of Finance at Marriott International – The Westin Gurgaon, New Delhi and The Westin Sohna Resort and SpaCluster Director of Finance at Marriott International – The Westin Gurgaon, New Delhi and The Westin Sohna Resort and Spa
Samir RMSamir RM
Front Desk Associate at The Westin Pushkar Resort & SpaFront Desk Associate at The Westin Pushkar Resort & Spa
Kayla SmithKayla Smith
Rooms Coordinator at Westin La Paloma Resort & SpaRooms Coordinator at Westin La Paloma Resort & Spa
Sara KinseySara Kinsey
Banquet Manager at Oregon Garden ResortBanquet Manager at Oregon Garden Resort
Luis HernandezLuis Hernandez
Banquet Manager at Martin CrosswindsBanquet Manager at Martin Crosswinds