Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Amit Sharma

Amit Sharma

Senior System Engineer
Bengaluru,KA

Summary

With over a decade at Norwin Technologies and a key client like Dell Technologies, I've honed my expertise in enterprise storage solutions and systems engineering. My achievements include leading complex project deliveries and excelling in root-cause analysis, underpinned by strong problem-solving abilities and effective project management skills.


Dedicated Senior Systems Engineer adept at collaborating with clients and team members to determine job scope and project milestones for mechanical systems projects. Over 10+ years of systems engineering prowess and knowledge. Proactive and structured with drive for innovation.


Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 10+ years.

Overview

4
4
years of professional experience
1
1
Certification
2
2
Languages

Work History

Senior Systems Engineer

Norwin Technologies
06.2021 - Current

More than 10+ years of experience in Information Technology and currently working in Norwin Technologies as Senior System Engineer and my client is Dell Technologies with Remote Professional Services team and support US region.

· Experience on enterprise storage includes SCSI, RAID, iSCSI and fibre channel technologies.

· Experience with installation, configuration, deployment and troubleshooting of Dell EMC range of PowerEdge Tower, Rack and Blade Servers, Dell Power Connect Switches, Dell PowerVault MD Storages, Tape drives and libraries and Dell Compellent fiber channel and iSCSI storages and Dell EMC Power Vault ME series.

· Experience with Installation and Configuration of Brocade switches.

· Experience in Management and Configuration of Tape Libraries.

· Experience in supporting with DELL Products of all storages and servers.

· Strong troubleshooting problem solving, installation, and configuration skills.

· Expert in Installation & Troubleshooting of Laptops, Desktops & Workstations etc.

Technical Skills:

Operating System : Microsoft Windows, VMWare,RHEL, Ubuntu, CentOS, Citrix OS (manageable).


Enterprise Hardware : Dell EMC Server’s and Storages installation, Configuration & Break Fix.


Primary SPOC for Storage : Dell EMC Compellent Series & Power Vault ME Storage.


Supporting Product : Dell Server’s & Storage’s (Compellent/ME/Tape Library’s etc) & Power connect Switch, Fabric switches etc.


  • Deployed and Configured Dell Storage Compellent (SC8000, SC9000, SC4020 & SCv2000) Power Vault ME4 series (ME4012, ME4024 & ME4084) Power Store MD Series (MD3000, MD1000).
  • Deployed and Configured Tape Libraries (TL1000, TL2000. ML3 ML3e)
  • Deployed and configured Network Switches (N-Series, S-Series, C-Series, Power Switch, Connectix B-Series, MX-Series, Brocade, Power Connect)
  • Deployed and Configured Dell PowerEdge R340, 440, 540, 640, 740, 740xd, 740xd2, 840, 940 etc. (R-Series Servers)
  • Deployed and configured T140, 340, 440, 640 etc. (T-Series Servers)
  • Deployed and Configured C6220, C6320, C6400, C6420 etc. (C-Series Servers)
  • Deployed and Configured PowerEdge FC640, FX2/FX2s. M1000e, M420, M600, M80, MX7000, VRTX etc. (Modular Infrastructures)
  • Handling escalations and provide collaborative support by engaging Sales, Account management and Tech Support.
  • Participating in customer meeting & project related discussion as a technical representative.
  • Provide clarification for technical queries and upgrade questions.
  • Handling Assessment and assignment projects as well.
  • Managing all my open Projects.
  • Clearly communicated action plans and give ongoing progress reports.
  • Work closely with teammates for any technical queries or escalation during project implementation.
  • Ensure at par C-SAT, post installation.


Education

Bachelor of Arts - Social Sciences

University of Rajasthan, Jaipur, India
04.2001 -

Skills

Root-cause analysis

Additional Information

Professional Certifications::


· VCP (VMware Certified Proffesional)

· Dell Associate Server Certified.

· Dell EMC Storage certified.

· Compellent Storage certified.

· Complete Dell Internal ISMv5 certification.


Certification

VMware Certified Professional - Data Center Virtualization (VCP-DCV) - VMware, Inc.

Timeline

Senior Systems Engineer - Norwin Technologies
06.2021 - Current
University of Rajasthan - Bachelor of Arts, Social Sciences
04.2001 -

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Amit SharmaSenior System Engineer