Amit Sharma

Cloud Architecture, Migration & Governance

Infrastructure-as-Code (Terraform, ARM)

Cloud Security, IAM & Hardening, Disaster Recovery, Backup & Resilience

Infrastructure Optimization – Consolidation, Virtualization & Automation

Security & Audit Compliance – Vulnerability Remediation, ITIL, ISO Standards

Cloud & Data Centre Management – Migration, Transformation, Monitoring

Incident, Change & Problem Management – ServiceNow, RCA & SLA Compliance

Team Leadership & Vendor Management – Coordination with 3rd Party Suppliers

VMWare: Working with VMware vCenter including installing, configuring, securing, managing, troubleshooting, versions 60 or newer

Configuring and scheduling automated backups

Daily performance monitoring, tuning, and optimization of VMware environment

Prepare & handle Virtual Machines and Templates and log/ resolve all identified issues in the system

Involve in de-provisioning/ de-commissioning of Virtual Desktops & Servers as per business requirements

Create Clusters for High Availability (HA) and Distributed Resource Scheduler (DRS) and handled Data Centers, Hosts & VMs

Prepare, rebuild and manage de-provisioning of Virtual Desktops & Servers as per business requirements and created clusters for High Availability and Distributed Resource Scheduler

Create and handle Data Centers, Hosts & VMs

MS Windows: Configuration of Windows Firewall Rules (inbound/outbound) as per requirement

File/folder share access management

Network Drive mapping and data share

Troubleshooting VM windows and other windows related issue using event viewer

Troubleshooting network related issue using telnet, tracer, ping, NSlookup and other method

Using robocopy method to transfer data from one server to other servers

IIS windows vm configuration and management

Certificate installation and renewal on IIS servers

File server configuration and management

Working & troubleshooting DHCP, DNS, DFS, account management, account lockout & printer-related issues

Troubleshooting domain issues, DFS, Group Policies related issues and account lockout issues

Working and troubleshooting FSMO roles, Group Policies, replication and DNS-related issues

Managing Users, Groups, Roles Access Permissions and Printers

Migrating VM's across hosts to perform maintenance tasks on ESXi hosts

Moving VM's from one LUN to another LUN using Storage V-Motion

Patching of both Windows Servers & ESX hosts as and when required

Data Centre: Worked on commissioning, decommissioning and migration of physical data centre to virtual

Worked on troubleshooting devices like physical servers, storage, backup tapes, network switches

Network Cabling and storage drive management (physically managed NAS and SAN hard disk)

Error acknowledges experience through led lights on storage and tape IBM tape libraries

Fire safe record update and data centre access management task

Datacentre LAN & WAN connectivity

Performed activity for Tape drive changes, storage drive changes, rack changes, server CMOS batter changes

IT Operations: Managing all the operation specific aspects like -Incident Management, Change Management, Problem and Capacity Management

Handling Security (BS7/ SAS70) and Operation Audits and closing the gaps

Helping the team for any ongoing Priority issue and for concluding the RCA

Ensuring all Proactive Problem tasks are in place to enhance the operations effectiveness with respect to alert optimisation

Responsible to operate daily huddle calls (Internal and Customer)

Leading the team for value add and enhancements efforts

Multi-cloud strategy