Amit Sharma
Ghaziabad
Summary
Results-driven Salesforce Trainer and Technology Education Analyst with over 13 years of experience. Expert in delivering comprehensive training across Salesforce Admin, Apex, LWC, Aura, and Flows. Currently specializing in Agentforce, Data Cloud, and modern AI integration within the Salesforce ecosystem.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technology Education Analyst
Accenture
09.2022 - Current
- Deliver Salesforce Admin, Apex, and LWC training modules to global teams.
- Design hands-on labs, sandboxes, and assessments for certification readiness.
- Participating in UAT for ALV platforms across Communications and Health Clouds.
- Pioneering training for autonomous AI through Agentforce and Data Cloud integration.
Talent Development Lead
Adeptia
04.2021 - 09.2022
- Led capability development for ETL training for freshers and experienced joiners.
- Collaborated with stakeholders to align curricula with project needs and skill gaps.
- Built end-to-end training programs including capstone projects and certification tracks.
Senior Software Trainer
SSDN Technologies
07.2018 - 04.2021
- Delivered training in Java, Python, and Selenium; conducted corporate Java training for Hexaware.
Software Engineer
Tata Consultancy Services
01.2013 - 04.2016
- Developed Java enterprise applications and supported SDLC activities.
Education
Master of Computer Applications (MCA) -
IPEC, UPTU
01-2012
Bachelor of Science (B.Sc) - undefined
MJP Rohilkhand University
01-2009
Skills
- Salesforce: Admin, Apex, LWC, Aura, Flows, Agentforce, Data Cloud, OmniStudio
- Web Tech: Java (Spring, Hibernate), JavaScript (LWC, JS Dev I), Python
- L&D: Curriculum Design, Certification Readiness, Needs Analysis, Coaching
- Tools: Git, DevOps Basics, VS Code, Selenium with TestNG
Certification
- Salesforce Certified Platform Developer I & II
- Salesforce Certified Agentforce Specialist
- Salesforce Certified JavaScript Developer I
- Salesforce Certified AI Associate
- Salesforce Certified Administrator
- DEX 403 Certified Instructor
Timeline
Technology Education Analyst
Accenture
09.2022 - Current
Talent Development Lead
Adeptia
04.2021 - 09.2022
Senior Software Trainer
SSDN Technologies
07.2018 - 04.2021
Software Engineer
Tata Consultancy Services
01.2013 - 04.2016
Bachelor of Science (B.Sc) - undefined
MJP Rohilkhand University
Master of Computer Applications (MCA) -
IPEC, UPTU