Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Amit Sharma

Amit Sharma

Ghaziabad

Summary

Results-driven Salesforce Trainer and Technology Education Analyst with over 13 years of experience. Expert in delivering comprehensive training across Salesforce Admin, Apex, LWC, Aura, and Flows. Currently specializing in Agentforce, Data Cloud, and modern AI integration within the Salesforce ecosystem.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Technology Education Analyst

Accenture
09.2022 - Current
  • Deliver Salesforce Admin, Apex, and LWC training modules to global teams.
  • Design hands-on labs, sandboxes, and assessments for certification readiness.
  • Participating in UAT for ALV platforms across Communications and Health Clouds.
  • Pioneering training for autonomous AI through Agentforce and Data Cloud integration.

Talent Development Lead

Adeptia
04.2021 - 09.2022
  • Led capability development for ETL training for freshers and experienced joiners.
  • Collaborated with stakeholders to align curricula with project needs and skill gaps.
  • Built end-to-end training programs including capstone projects and certification tracks.

Senior Software Trainer

SSDN Technologies
07.2018 - 04.2021
  • Delivered training in Java, Python, and Selenium; conducted corporate Java training for Hexaware.

Software Engineer

Tata Consultancy Services
01.2013 - 04.2016
  • Developed Java enterprise applications and supported SDLC activities.

Education

Master of Computer Applications (MCA) -

IPEC, UPTU
01-2012

Bachelor of Science (B.Sc) - undefined

MJP Rohilkhand University
01-2009

Skills

  • Salesforce: Admin, Apex, LWC, Aura, Flows, Agentforce, Data Cloud, OmniStudio
  • Web Tech: Java (Spring, Hibernate), JavaScript (LWC, JS Dev I), Python
  • L&D: Curriculum Design, Certification Readiness, Needs Analysis, Coaching
  • Tools: Git, DevOps Basics, VS Code, Selenium with TestNG

Certification

  • Salesforce Certified Platform Developer I & II
  • Salesforce Certified Agentforce Specialist
  • Salesforce Certified JavaScript Developer I
  • Salesforce Certified AI Associate
  • Salesforce Certified Administrator
  • DEX 403 Certified Instructor

Timeline

Technology Education Analyst

Accenture
09.2022 - Current

Talent Development Lead

Adeptia
04.2021 - 09.2022

Senior Software Trainer

SSDN Technologies
07.2018 - 04.2021

Software Engineer

Tata Consultancy Services
01.2013 - 04.2016

Bachelor of Science (B.Sc) - undefined

MJP Rohilkhand University

Master of Computer Applications (MCA) -

IPEC, UPTU
Amit Sharma