AMIT SHUKLA

• Key Account Management: Handle top tier accounts and cater to their requirements, provide solutions, achieve delights, and build possibilities for repeat business and future references to expand business.
• Strategic Planning: Develop and implement account plans, including key relationships , opportunities, revenue, client retention, and growth, while bringing business vision to reality
• Customer Engagement: Manage end-to-end customer activities timely, focusing on every aspect, providing solutions tailored to their requirements, and ensuring customer satisfaction, account renewal, and account growth
• Team Management: Mentoring , training and motivating team members towards productivity and inculcate spirit that fosters business excellence
• Internal Stakeholders Collaboration - Coordinating and collaborating with internal holders like CS, Sales Enablement and data research team to provide comprehensive hiring and employer branding solutions to clients
• Market Research: Perform market research to understand customer needs, preferences, and industry trends to tailor product offerings and sales strategies.
• Leveraged CRM tool- Salesforce

• Managed portfolio of enterprise-level clients, including major Indian and global brands, as part of Indeed's National accounts.Portfolio Mix - Existing and High Potential Accounts
• Leveraged industry events for networking purposes, expanding brand awareness among potential clients.
• Planned, formulated, and implemented strategic plan that expanded customer base.
• Achieved high customer retention rates by developing strategic account plans and conducting regular business reviews.
• Increased sales revenue with effective negotiation skills and focus on understanding customer needs.
• Developed and maintained strong relationships with key decision-makers to ensure continued business growth.
• CRM-Salesforce

• Managed portfolio of enterprise-level clients, including major Indian and global brands, as part of Indeed's National accounts
• Focused on meeting revenue targets, upselling Indeed's array of solutions to maximize clients' online investment returns.
• Held quarterly business reviews (QBRs) with clients to discuss their product usage and services, providing tailored recommendations for product utilization and implementation
• Prioritized client satisfaction by effectively addressing and resolving pre- and post-sales issues
• Identified accounts with growth potential and crafted strategies to penetrate these for new business opportunities.
• CRM - Salesforce

• Secured new clients and managed ongoing relationships for NIIT's range of services for North Region .
• Handled Salesforce administration and monitored sales pipeline
• Prepared and maintained weekly, monthly, and quarterly client reports for sales conversions, opportunities, and pipeline forecasts
• Oversaw resource executives with dotted line reporting to source external trainers when internal resources or capabilities were lacking and coordinated with delivery team for implementation of training programs.
• CRM-Salesforce

• Conducted market analysis to identify and target new corporate accounts, developing entry strategies for new market opportunities
• Engaged with HR heads to comprehend their hiring needs and offered tailored talent acquisition solutions
• Maintained strong client relationships through prompt resolution of issues, ensuring potential for future business.
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• Drove new business through client acquisition for Monster Core services and Branding Solutions
• Achieved revenue targets by upselling Monster's products to existing clientele
• Managed and nurtured existing accounts, tailoring branding solutions to clients' campaign plans

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• Expanded client base for IT consulting services.
• Conducted client meetings and presentations, agreeing on terms for contracts.
• Ensured client satisfaction by promptly resolving any issues and enhancing client retention
• Negotiated contracts with clients, ensuring mutually beneficial terms and conditions for long-term success.
• Increased account revenue by cross-selling and upselling products and services.

• Conducted market analysis to identify and target new corporate accounts, developing entry strategies for new market opportunities
• Drove new business through client acquisition for Monster Core services and Branding Solutions
• Achieved revenue targets by upselling Monster's products to existing clientele
• Managed and nurtured existing accounts, tailoring branding solutions to clients' campaign plans
• Engaged with HR heads to comprehend their hiring needs and offered tailored talent acquisition solutions

• Increased client base by identifying and pursuing new business opportunities through market research and networking and acquired some top tier clients in my portfolio .
• Developed customized IT solutions for clients, addressing their unique needs and helping them achieve their goals.
• Established robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
• Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment ( ACT & Sugar CRM)