Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amit Singh

Amit Singh

Kanpur

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Having experience of both working in a company environment and running my own international business. The knowledge and learning from my previous companies combined with the experience of operating a business make me a a suitable candidate for any organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Self Employed

Action Optimization
01.2019 - 05.2023
  • I started this business with my co-founder in the US to provide website services to customers in the US.
  • Was bringing new customers to the business through outbound sales, Google Business Search, and SEO.
  • Retaining new customers by avoiding chargebacks until the services are fully delivered by providing exceptional after-sales customer service through calling and emails.
  • Retaining old customers by continuously being in touch with them for future recurring services.
  • While operating business I learned a lot about different US Banks, a deep knowledge about payment processing industry , understanding customer requirements and needs .

Independent Contractor

Appen
11.2017 - 05.2018
  • I Worked as a Social Media Evaluator with Appen rating various ads on Facebook on different parameters.
  • I Was rating different ads running on Facebook and how relevant they would be to the end users.
  • I Was rating different Facebook ads to evaluate how ethical they are so that they meet the standards of advertising.

Senior Customer Sales Representative

Quatrro Global Services
Gurgaon
09.2015 - 12.2016
  • I was providing inbound technical solutions to customers in the US.
  • Understanding customer's pain points and giving the best possible resolution to the customer's problems.
  • I was promoted to Senior Customer sales Representative while working in this company from Customer Sales Representative.

Sales representative

Sparke Solutions Pvt Ltd
Kanpur
04.2015 - 07.2015
  • Was servicing UK customers in the company by enrolling them in the government program related to their different secured and unsecured loans.
  • IVA (Individual Voluntary arrangement)
  • Outbound calls

Education

B.A -

Kanpur University
Kanpur
2021

12th -

NIOS
Kanpur, UP
2015

10th -

MERCY MEMORIAL SCHOOL (ICSE Board)
Kanpur, UP
2013

Skills

  • Excellent Communication Skills
  • sales
  • Customer Retention
  • Critical thinking
  • Team player
  • Good computer skills (Windows, macOS)
  • Excel, emails
  • BFSI, Financial products, services industries

Certification

Online MBA from Udemy

  • Learned a lot about being a good business leader.
  • Learned about different markets
  • Learned about different business terms like Tam, Tat, Verticals, runway, etc.
  • The course had a lot of case studies about different companies.

Digital Marketing Course from Udemy

  • Learned the basics of Website designing. Things like hosting, domain, website building, SSL(secure socket layer).
  • Learned basics of SEO
  • Learned the basics of Paid Google ads and how businesses use them to increase sales.

Timeline

Self Employed

Action Optimization
01.2019 - 05.2023

Independent Contractor

Appen
11.2017 - 05.2018

Senior Customer Sales Representative

Quatrro Global Services
09.2015 - 12.2016

Sales representative

Sparke Solutions Pvt Ltd
04.2015 - 07.2015

B.A -

Kanpur University

12th -

NIOS

10th -

MERCY MEMORIAL SCHOOL (ICSE Board)
Amit Singh