Amit Singh
Baghpat,UP
Summary
Dedicated & Competent Accounts Receivable Specialist bringing 6 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Collection Specialist, SME(RCM)
Zealie India Pvt. Ltd
06.2022 - Current
- Assisted in developing training materials for new hires, ensuring a smooth onboarding process for future team members.
- Showcased strong analytical skills by identifying patterns in customer payment behavior, allowing for targeted intervention strategies that contributed to overall reductions in delinquency rates.
- Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Supported internal audit processes, providing documentation and clarification as needed for timely completion of audits.
- Increased payment efficiency by implementing a streamlined invoicing system.
- Facilitated interdepartmental communication regarding account status, ensuring prompt resolution of any issues affecting receivables collection.
- Ensured compliance with established accounting standards and regulations throughout the accounts receivable process.
- Analyzed aging reports to identify trends and patterns causing missed collections.
SME Account Receivable (RCM)
GetixHealth
03.2021 - 06.2022
- Created training manuals targeted at resolving even the most difficult customer issues.
- Manage upset customers, conflicts and challenging situations.
- Greet customers upon entrance along with transfer and hold calls.
- Work in teams and in self-directed environment.
- Developed engaging curriculum for diverse learners, adapting materials to meet individual needs.
- Established a positive learning environment by fostering strong relationships with colleagues.
- Monitored and tracked colleague/ Teammates progress to identify improvement opportunities.
Medical Billing/ Accounts Receivable
Pacific BPO (An Access Healthcare Company)
04.2018 - 03.2021
- Ensure complete review of claims and forward to correct insurance companies.
- Contact insurance carriers or other responsible parties to confirm payment dates and details.
- Handle all claims on denials, rejections, and no response workqueue and follow up, review and document accordingly.
- Contact patients for updated insurance information when necessary.
- Make adjustments to patient and insurance accounts.
- Perform timely and accurate submission of claims.
Education
Bachelor of Science - CHEMISTRY, BOTANY & ZEOLOGY
LCP College, Kekhra
Khekra, India08.2017
Associate of Science - PHYSICS, CHEMISTRY & BIOLOGY
Indraprastha Public School
Bagpat, India05.2012
High School Diploma -
Delhi Public School
Mathura, India05.2010
Skills
- HIPAA Regulations
- Accounts Receivable
- Credit analysis
- Claim submission
- NextGen, EHR, EMR software
- MS Word, Excel, PowerPoint
- MS Office, QuickBooks, and Outlook
- Patient/Customer Relations
- Patient-oriented
- Staff training and development
- Excellent managerial techniques
- Medical records processing
- Bilingual (Hindi/English)
Timeline
Collection Specialist, SME(RCM)
Zealie India Pvt. Ltd
06.2022 - Current
SME Account Receivable (RCM)
GetixHealth
03.2021 - 06.2022
Medical Billing/ Accounts Receivable
Pacific BPO (An Access Healthcare Company)
04.2018 - 03.2021
Bachelor of Science - CHEMISTRY, BOTANY & ZEOLOGY
LCP College, Kekhra
Associate of Science - PHYSICS, CHEMISTRY & BIOLOGY
Indraprastha Public School
High School Diploma -
Delhi Public School
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