Summary
Overview
Work History
Education
Skills
Personal Information
Currentresponsibilities
Languages
Disclaimer
Timeline
Generic
Amit Singh

Amit Singh

NEW DELHI

Summary

Seeking an opportunity where my knowledge can be shared and enriched. Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Overview

12
12
years of professional experience

Work History

Store Manager

Jublfood
08.2023 - Current
  • Poze Garments outlet As Cashier
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated POS system with new products and promotional offers.
  • Monitored inventory levels and placed orders to restock shelves.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Maintained accurate records of employee performance reviews.
  • Planned special promotions or discounts based on market trends.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Delegated work to staff, setting priorities and goals.
  • Formed and sustained strategic relationships with clients.

Store Manager

Gopala Freash Produce PVT LTD
09.2017 - 08.2023
  • Performed regular price checks to ensure competitive pricing.
  • Managed daily banking activities such as deposits and withdrawals.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Resolved customer complaints in a timely manner.

Assistant Manager

Domino’s Pizza
10.2012 - 12.2017
  • Green park Ext Main Market
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.

Education

10th -

12th -

Graduation -

Skills

  • Punctual, Honest
  • Basic knowledge of Computer (MS-Excel, Word, PowerPoint)
  • Employee Training
  • Project Management
  • Payroll Management
  • Store Merchandising
  • Retail Inventory Management
  • Promotional planning
  • Loss Prevention
  • Store operations oversight
  • Competitor Monitoring
  • Budget Administration
  • Customer Service Management
  • Shift Scheduling
  • POS Systems
  • Bank and Safe Deposits
  • Store Opening and Closing
  • Shift checklists
  • Leading Staff Meetings
  • Store opening and closing procedures
  • Budgeting and cost control
  • MS Office proficient
  • Vendor Management
  • Order Management
  • Staff Management
  • Training and mentoring

Personal Information

  • Father's Name: late Sh Kirti singh Bhandari
  • Date of Birth: 09/20/90
  • Gender: Male
  • Nationality: Indian

Currentresponsibilities

Handling Store operations spread over 2000 square feet at Delhi Cantt New Delhi. Managing a team of nearly 10 Members Responsible for cash management, space planning. Product management, including receiving, Visual Merchandising, handling damaged products. Store business operations, including meeting sales targets, facility management. Responsible for handling (customer queries, issues / complaints) and providing them best solution as per company SOP’s. Complete customer satisfaction by closely interacting with the customers and co-ordinating with other. Maintain Daily and Monthly sales analysis report with key performance indicators to the staff. Team Development; facilitating team bonding and motivational activities, Staff Learning and Development.

Languages

English, Hindi

Disclaimer

I hereby declare that all the information furnished above are true and correct to the Best of my knowledge and belief.

Timeline

Store Manager

Jublfood
08.2023 - Current

Store Manager

Gopala Freash Produce PVT LTD
09.2017 - 08.2023

Assistant Manager

Domino’s Pizza
10.2012 - 12.2017

10th -

12th -

Graduation -

Amit Singh