Amit Singh
Business Development Manager
New Delhi
Summary
Proactive Business Development Manager with a proven track record of transforming inefficient, underperforming operations into successful enterprises. Skilled in identifying growth opportunities and implementing strategic initiatives to drive business forward. Adept at building strong relationships with key stakeholders and fostering a collaborative work environment. Committed to achieving results and exceeding expectations in a fast-paced, competitive market.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Development Manager
Antara Senior Care
05.2023 - 05.2025
- Promoted from Deputy Manager to Manager Business Development, showcasing exceptional performance and dedication to achieving company goals.
- Successfully led a team of sales professionals, driving revenue growth by implementing innovative strategies and capturing new business opportunities.
- Developed and maintained strong relationships with key doctor's, prescribers, HCFS resulting in increased customer satisfaction and repeat business for CAH and Cara Homes.
- Generated new business with marketing initiatives and strategic plans.
- Creating brand awareness by doing RWA and other community based activities.
Deputy Manager Sales
Antara Senior Care
01.2022 - 05.2023
- Fostered strong professional relationships with doctors and medical non-medical staff through regular meetings and interactions.
- Demonstrated excellent communication skills by effectively communicating the value and benefits of assisted care for senior and patients.
- Proactively identified and pursued opportunities to expand the business line by leveraging relationships and understanding the needs of doctors and medical staff.
- Successfully established new partnerships and collaborations with medical professionals and Hospitals resulting in increased business and revenue.
- Consistently exceeded sales targets by effectively promoting and selling the business line to doctors and medical non-medical staff.
Patient Care Coordinator
Max Healthcare
09.2013 - 06.2014
- Successfully handled inbound patient calls, efficiently addressing their queries and concerns.
- Proficiently booked doctors' appointments, ensuring seamless scheduling and coordination for patients.
- Expertly generated OPD invoices, accurately documenting and processing patient payments.
- Facilitated smooth admissions process for patients, ensuring accurate and timely completion of paperwork and documentation.
Senior Executive
BLK - Max Super Speciality Hospital
03.2017 - 12.2022
- Provided actionable financial advice to patients regarding their medical and surgical treatment, ensuring effective financial counseling.
- Supervised and guided front desk staff, optimizing patient experiences and streamlining admissions processes for both outpatient and inpatient departments.
- Established and maintained efficient communication channels between front office and floor in charges, facilitating smooth bed allocation and prompt resolution of patient issues.
- Designed and executed comprehensive training programs for new front office staff, leading to enhanced productivity and exceptional patient service.
- Demonstrated strong leadership abilities to motivate and inspire front desk, outpatient, inpatient, and emergency teams, leading to consistently high patient satisfaction ratings and positive feedback.
Front Office Assistant
Fortis Hospitals
06.2014 - 03.2017
- Managed incoming calls at a call center, ensuring prompt and efficient customer service.
- Proactively scheduled and coordinated doctor's appointments for patients.
- Facilitated IPD admissions and managed OPD billings to streamline hospital operations.
- Assigned beds and prepared daily reports for the Facility Director, ensuring accurate and timely information.
- Handled cash transactions for admissions and discharges, maintaining financial records.
- Generated daily TAT (turnaround time) reports to monitor and improve operational efficiency.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
Sales Executive
ESA Real Estate Group
05.2013 - 09.2013
- Engaged proactively with clients to provide exceptional customer service and build strong relationships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Bachelor of Arts -
Satyawati College, Delhi University
New Delhi, India 04.2001 -
Skills
Strategic planning
Certification
Lean Six Sigma Yellow Belt, AACS\LSSYB\2023\10-01-01
Awards
- Got Shining Star of the month. (Antara Assisted Care Services)
- Product Champion.(Antara Assisted Care Services)
- Rising Star of the month.(Antara Assisted Care Services)
Timeline
Business Development Manager
Antara Senior Care
05.2023 - 05.2025
Deputy Manager Sales
Antara Senior Care
01.2022 - 05.2023
Senior Executive
BLK - Max Super Speciality Hospital
03.2017 - 12.2022
Front Office Assistant
Fortis Hospitals
06.2014 - 03.2017
Patient Care Coordinator
Max Healthcare
09.2013 - 06.2014
Sales Executive
ESA Real Estate Group
05.2013 - 09.2013
Bachelor of Arts -
Satyawati College, Delhi University
04.2001 -
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