Logistics professional with extensive experience in managing the movement of goods across various supply chain nodes, ensuring timely and cost-effective deliveries. Demonstrated ability to lead route planning and network optimization initiatives, resulting in improved delivery performance and reduced transportation costs. Proficient in monitoring logistics metrics such as On-Time Arrival and On-Time Dispatch, contributing to high service standards through data analysis and continuous performance improvements. Skilled in coordinating cross-functional teams and fostering effective communication among stakeholders to resolve operational issues and enhance overall efficiency.
Overview
13
13
years of professional experience
Work History
Assistant Logistics Manager
Blinkit
Ludhiana
10.2023 - 05.2025
Planned and executed the efficient movement of goods between warehouses, fulfillment centers, and distribution hubs to ensure timely and cost-effective deliveries.
Led route planning and network optimization strategies to enhance delivery performance and reduce cost per mile/trip.
Monitored and improved key logistics metrics including On-Time Arrival (OTA), On-Time Dispatch (OTD), and On-Time Receiving (OTR) to maintain high service standards.
Analyzed transportation data to identify trends, improve route efficiency, and drive continuous performance improvements.
Coordinated with internal and external stakeholders for seamless communication, issue resolution, and operational alignment across the supply chain.
Managed a cross-functional team, fostering a high-performance culture and ensuring adherence to delivery targets and SOPs.
Proactively resolved operational issues and transportation delays to ensure uninterrupted middle mile flow and customer satisfaction.
Generated regular reports and dashboards to track performance, identify cost-saving opportunities, and support strategic planning.
Logistics Manager
SS Wastelink Sustainability Services Pvt Ltd.
New
03.2022 - 09.2023
Managed day-to-day logistics and supply chain operations, including freight handling, route planning, and vehicle scheduling to ensure timely and cost-effective deliveries.
Coordinated closely with suppliers, customers, and vendors; handled Full Truckload (FTL) and Part Truckload (PTL) operations; and negotiated contracts to reduce transportation costs and enhance service levels.
Led a team of 50–60 personnel, conducted staff training focused on auditing food metrics, and supervised performance to ensure high operational efficiency and overall team productivity.
Oversaw warehouse operations including inventory control, goods packaging, loading/unloading, and waste management, while ensuring compliance with safety and hygiene standards.
Coordinated and deployed audit teams across Pan India in alignment with supplier requirements, ensuring timely execution of audits and compliance with operational and quality standards.
Maintained and analyzed operational data to support decision-making, improve budgeting accuracy, and control costs effectively.
Worked with Microsoft Excel and Office tools for maintaining records, tracking inventory, preparing reports, and budgeting activities.
Delivered excellent customer service and ensured effective communication across all levels—clients, vendors, and internal teams.
Managed logistics operations for FMCG and food industry clients, focusing on freshness, compliance, and timely dispatches.
Actively handled reverse logistics and waste management to streamline returns and minimize losses.
Operations Manager/Associate Key Account Manager
Anand Road Lines
New Delhi
04.2018 - 04.2022
Planned and managed end-to-end logistics operations including vehicle hiring, route planning, and full truckload (FTL) coordination.
Led a team of 10–15 staff members, ensuring smooth execution of daily logistics tasks
Coordinated with clients and third-party vendors to ensure timely deliveries and service satisfaction.
Handled procurement, budgeting, and cost management to optimize operational efficiency.
Negotiated with transporters and vendors for better rates and reliable service.
Utilized Microsoft Excel and Office tools for reporting, data analysis, and operational tracking.
Managed logistics for FMCG and food industry clients, ensuring compliance with safety and hygiene standards
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Branch Manager
North Eastern Carrying Corporation Ltd.
Delhi
03.2012 - 02.2018
Established strong working relationships with external partners such as vendors and suppliers.
Developed strategies to increase customer satisfaction and loyalty.
Monitored financial performance of the branch on a monthly basis.
Implemented internal control procedures to minimize risk exposure and maximize profitability.
Facilitated weekly meetings with staff members to discuss progress on current initiatives.
Sourced and hired vehicles from the market, planned optimal routes, and coordinated directly with clients.
Managed a team of 10–15 staff members for smooth daily operations.
Oversaw loading, unloading, and packaging of goods to ensure safe handling.
Supervised warehouse operations including inventory control and workforce management.