Strategic Banking and Financial Services leader with a proven history of driving results through effective team management and comprehensive planning. Known for executing impactful initiatives that align with organisational objectives across diverse markets, including rural, semi-urban, and metropolitan areas of Delhi-NCR and Rajasthan.
Overview
2
2
Languages
20
20
years of professional experience
Work History
Regional Head (VP-II)
INDUSIND BANK LTD.
Kota - Bhilwara, Rajasthan
01.2024 - Current
Led and managed a team of 120, including Cluster Branch Managers and various other roles, by defining delivery benchmarks for business, service, and operations, driving regional profitability while ensuring compliance with policies and regulatory frameworks.
Achieved top ranking in the Zone for employee productivity, number of sales, book growth, and life insurance year-on-year growth, alongside successful new to bank acquisition with high-value mix.
Best Regional Head on Service and compliance with all branch falling in platinum category in the region scoring 90%+ in Service and Operations Score Card (BSOS).
Administered the effective operation of 20 branches in the Kota Region across south Rajasthan, including Home Market.
Established new branches as part of the bank's phased expansion plan, overseeing site selection, recruitment, and training of branch staff.
Got top appraisal ratings with performance remarks as 'met/ exceeded the performance expectations in most aspects of your role' during FY 2024-25 & FY 2025-26.
Zonal Head (SGM)
FINCARE SMALL FINANCE BANK LTD.
Delhi- Noida- Gurugram- Faridabad, NCR
08.2022 - 01.2024
Delhi NCR has surpassed Kerala to become the No.1 Zone in the country in FY 22-23 with a total growth of 300 Crore in FY 2022-23 with highest liability book growth in FY.
Best Zone in TPP Fee with highest net premium collected by any single zone both in Life Insurance (3.25 crore) as well as in Health Insurance (1 crore) business in FY 22-23.
Received the award from COO- REB for Delhi / NCR Zone being PAN INDIA No. 1 ZONE for 2 consecutive Quarters on ZH- BSC - Branch Service Score Card.
Led a team of 100+ professionals, including Cluster Heads and Area Sales Managers, by defining business targets for various products and services, enhancing profitability across the zone.
Established new branches in line with the bank's phased expansion plan, overseeing site selection, staff recruitment, and onboarding processes.
Administered daily operations across all branches in National Capital Region (NCR), ensuring efficiency and compliance in Delhi, Gurugram, Noida, and Faridabad.
SBM- Flagship Mega Branch/ RHS- CASA
ICICI BANK LTD.
Nehru Place/ NFC/ Faridabad, Delhi NCR
07.2018 - 08.2022
Administered the efficient daily operation of Mega (flagship) MSB Branch with GL size of 1800 crores for assets, liabilities, fees, customer service, security, and safety in accordance with the Bank's objectives.
GL growth of 600 Crores in last FY with 350 Crores of deposits and 250 Crores of CASA.
Responsible for New Customer Acquisition (NCA), CASA Value deposits and CrossSales of all banking products like LI, GI, Loans & Asset products to ensure profitability.
Responsible for New Customer Acquisition (NCA), CASA Value deposits and Cross
Sales of all banking products like LI, GI, Loans & Asset products to ensure profitability.
Featuring in Top 5 among all branches in Zone as per BSC Scores of the Bank in FY 20-21.
Achieved membership in RBH Club by ranking in Top 5 mega branches for highest asset disbursements in Mega Zone, highlighting sales effectiveness.
Won national level Domestic Outstation Contest & got facilitated at KOLKATA by
qualifying for JOSH OND 2018 within first Six months of joining at ICICI Bank.
Facilitated by Retail Business Head (RBH)- NCR for featuring into Top-3 RHS in
NCR basis Q-4 (FY 2018-19) performance.
Awarded at GOA by winning Mega Zone level Domestic Outstation Contest basis CASA,
FD, LI and High Value Accounts (HV) in July 2019 basis Q-1- FY 2019-20 performance.
CBM/ RSM Acquisition/ Branch Head
INDUSIND BANK LTD.
Udaipur/ Jaipur/ Kota, Rajasthan
05.2012 - 07.2018
Responsible for strategy planning & achieving Bank CASA NTB & Value budgets for26 branches of Jodhpur Region as a part of Acquisition (Mass Banking) Vertical.
Managed administration and operations of all branches in cluster, ensuring profitability and compliance with audit standards.
Responsible for strategy planning & achieving Bank CASA NTB & Value budgets for
26 branches of Jodhpur Region as a part of Acquisition (Mass Banking) Vertical.
Got 3 grade promotions and 3 role promotions within the organization in the span of 5 years & elevated to Deputy Vice President-I.
Received top performance rating of 4.51 for Bank Annual Appraisals FY 2016-17 (Appraisal Rating FY 2015-16: 4.50/ Appraisal Rating FY 2014-15: 4.50/ Appraisal Rating FY 2013-14: 4.30/ Appraisal Rating FY 2012-13: 4.10).
Among the ‘TOP RATED BMs’ in Jaipur Region in latest Appraisals (FY 2012-13) with highest Employee Productivity.
Branch featuring in Top 3 in CASA Book growth in the region in FY 2012-13 andsuccessfully achieved ‘Low Risk’ rating in internal audit conducted in Nov 2013.
Dream Shanghai- Breathe Europe (International Trip 2017). Hong Kong- Macau Contest (International Trip 2016). I Dream Big (Thailand- International Trip 2015).
Branch featuring in Top 3 in CASA Book growth in the region in FY 2012-13 and
successfully achieved ‘Low Risk’ rating in internal audit conducted in Nov 2013.
Senior Manager
INDIA INFOLINE LIMITED
Gurugram, Delhi NCR
09.2011 - 03.2012
Led strategy for Gurgaon PReMIA team to execute multi-product sales strategy, generating superior returns for HNI clients.
Achieved highest sales of VAS (Pre-paid Brokerage Plan), positioning team as top performer in North Zone for productivity.
Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Monitored staff performance and developed improvement plans.
Advised senior management on facilities needs and delivered ongoing operational support.
Branch Manager
ICICI SECURITIES LIMITED
Jaipur, Rajasthan
08.2009 - 09.2011
Awarded 'Best Branch Manager' in Delhi/NCR for Q-1 of 2011 by Mr. Vineet Arora (National Head of Sales, Product & Distribution) in July 2011.
Achieved high customer satisfaction through exceptional service and timely resolution of complaints.
Oversaw daily branch operations, ensuring staff performance met customer service standards.
Center Manager
RELIANCE MONEY LIMITED
Rajouri Garden, New Delhi
05.2008 - 07.2009
Secured 2nd position in North Zone and featured in top 12 CMs PAN India, earning 'MONEY SPINNERS AWARD' from CEO in Reliance Money.
Developed business strategies with team leaders and project funding committees to enhance collaboration and drive growth.
Conducted performance evaluations of staff, delivering constructive feedback and establishing development goals to support team progression.
Senior Relationship Manager
ICICI SECURITIES LIMITED
Rohini, New Delhi
01.2007 - 05.2008
Achieved top 15 ranking in PAN India as RM/SRM, qualifying for 'Malaysia Contest'.
Cultivated client relationships to identify and maximise investment opportunities.
Presented on national television 'CNN-IBN' during prime time show 'Money Wise' to educate potential investors on online trading account setup.
Education
MBA - Marketing, Finance
EMPI Business School
New Delhi
01-2007
Bachelor of Engineering - Electronics and Communication
R.E.C BHALKI. BIDAR, KARNATAKA
Belgaum
01-2004
X+2 - Physics, Chemistry, Mathematics
Kendriya Vidyalaya
Patna
01-1998
Xth - Science, English, Hindi
Kendriya Vidyalaya
Patna
01-1996
Skills
Customer acquisition
Sales management
Profit enhancement
Operational efficiency
Performance management
Performance optimisation
Market analysis
Strategic planning
Strategic marketing
Crisis management
Team building
Talent acquisition
Leadership excellence
Thought leadership
Performance evaluations
Inspirational communication
Languages
English
Proficient
C2
Hindi
Proficient
C2
Personal Information
Gender: Male
Marital Status: Married
Date of Birth: 15 August 1981
Passport No: V471-5392
Permanent Address: I-2135, Gaur Sportswood, Sector-79, NOIDA-201301
Timeline
Regional Head (VP-II)
INDUSIND BANK LTD.
01.2024 - Current
Zonal Head (SGM)
FINCARE SMALL FINANCE BANK LTD.
08.2022 - 01.2024
SBM- Flagship Mega Branch/ RHS- CASA
ICICI BANK LTD.
07.2018 - 08.2022
CBM/ RSM Acquisition/ Branch Head
INDUSIND BANK LTD.
05.2012 - 07.2018
Senior Manager
INDIA INFOLINE LIMITED
09.2011 - 03.2012
Branch Manager
ICICI SECURITIES LIMITED
08.2009 - 09.2011
Center Manager
RELIANCE MONEY LIMITED
05.2008 - 07.2009
Senior Relationship Manager
ICICI SECURITIES LIMITED
01.2007 - 05.2008
MBA - Marketing, Finance
EMPI Business School
Bachelor of Engineering - Electronics and Communication