AMIT SINGH

• Managing Motor, Non motor, Health and Life insurance business in Punjab, Haryana and Himachal.

• Recruitment, Training and driving workforce of Agency Relationship Managers.

• Responsible for recruitment and activation targets of channel partners.

• Develop and implemented successful sales strategies to meet sales goals across all parameters.

• Assistance to clients and channel partners in areas of insurance claims and related services.

• Undertake in-house training of new team member to the required standards, ensuring that personal development is ongoing for existing team member and that capability is stretched.

• Recruiting, Training and driving workforce of Relationship Managers
• Responsible for recruitment and activation targets of channel partners.
• Collaborated with channel partners and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
• Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
• Prepared sales presentations for clients showing success and credibility of products.
• Provide resolution to telesales executives and marketing officers regarding queries raised by clients.
• Undertake in-house training of new staff to the required standards, ensure that personal development is ongoing for existing staff and that capability is stretched.
• Maintaining Regular follow up with channel partners and Customers to retain renewal Business.

• Recruitment of channel partners and driving them for new business and renewals retention
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• To solve concerned problems/issues and develop a strong relation with the channels
• Manage tri city region for business development with a team of channel partners.
• Grooming of new and existing channels to increase productivity.
• Deal and convince clients with advisor for targeted business.
• Presentation in group meetings and Advisor meet
• Coordinate between operation staff and Advisor team to process the sourced business.

• Recruiting, Training and driving workforce of sales team.
• Responsible for recruitment and activation targets of channel partners.
• Built lasting relationships with clients through outstanding customer service interactions.
• Collaborated with channel partners and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
• Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
• Prepared sales presentations for clients showing success and credibility of products.
• Provide resolution to telesales executives and marketing officers regarding queries raised by clients
• Undertake in-house training of new staff to the required standards, ensure that personal development is ongoing for existing staff and that capability is stretched
• Maintaining Regular follow up with channel partners and Customers to retain renewal Business

• Built strong relationships with customers through positive attitude and attentive response.
• Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas.
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Undertake in-house training of new staff to the required standards, ensure that personal development is ongoing for existing staff and that capability is stretched.
• Documented counts and sorted finished work to promote easy access for shipping or additional processing.

• Communicate with customers through direct meetings, calls and emails to assist them with their enquiries
• Generate new leads to develop more sales of multi insurance products and mutual funds.
• Register complains on the allocated system to get the concerned department to contact with the customer
• Collaborated with sales, marketing and other internal teams to meet shared goals.
• Maintain the required quality for the process.
• Provide accurate, valid and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.