AMIT SINGH DUNGRIYAL
Dehradun
Summary
Equipped with a diverse and promising skill set. Proficient in an assortment of technologies, including C/C++, Python, Machine Learning/Deep Learning, JavaScript, and Microsoft SQL Server. Experienced Software Developer adept in bringing forth expertise in design, installation, testing, and maintenance of software systems. Skilled ServiceNow Developer in designing, developing, and implementing ServiceNow solutions for organizations in a variety of industries. Proven ability to improve service management processes and increase efficiency through the effective use of the ServiceNow platform. Results-driven professional with a strong attention to detail, and a passion for delivering innovative solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Software Engineer
Hexaware Technologies
Dehradun
05.2022 - Current
- ServiceNow Administrator, ServiceNow ITSM/CMDB, Dashboards/Reports, User Access and Restriction, Service Catalog, Workflows, Notifications/Emails, and Instance/Workspace Configuration with best practices.
- Developed custom applications on the ServiceNow platform to enhance operational workflows.
- Collaborated with cross-functional teams to gather requirements for system enhancements.
- Configured and customized ServiceNow modules for incident, problem, and change management.
- Implemented automated solutions to streamline service requests and approval processes.
- Assisted in upgrading ServiceNow instances while ensuring minimal disruption to services.
Intern
Smart Tech Solutions
08.2021 - 09.2021
- Worked on “Text to Speech and Speech to Text" Project using Python.
- Developed Python scripts to automate data processing tasks efficiently.
- Integrated third-party APIs into existing applications to enhance functionality.
Intern
SmartKnower
06.2021 - 07.2021
- Developed responsive web designs using HTML, CSS, and JavaScript frameworks.
- Collaborated with designers to implement user-friendly interfaces and improve usability.
Intern
Ducat
06.2020 - 08.2020
- Developed machine learning models for predictive analytics using Python and TensorFlow.
- Collaborated with data engineers to optimize data pipelines for model training.
- Conducted data preprocessing and feature engineering to improve model performance.
Education
B.Tech With Honors - Computer Science And Engineering
College of Engineering
Roorkee08-2022
12th - PCM With Computers
CBSE
Dehradun05-2018
10th -
CBSE
Dehradun05-2016
Skills
- Leadership
- Machine Learning
- Python
- SQL Database
- Servicenow
- Servicenow Developer
- Servicenow Administrator
- ServiceNow IT Service Management
- Javascript
- Html/Css
- C
Accomplishments
- UTU Football Tournament 2019 came in second place in the UTU Football Tournament 2019, and I was also the team's coordinator and vice captain of the football team in my final year of college
- Our football team came in 2nd place in the All India National Championship 2021, organized by the Youth Traditional Association on December 6th-8th, 2021
- Workshops and value-added programs attended multiple workshops, such as 'Python workshop' by ITENIC Technologies, and value-added programs, such as 'Computer Hardware and Networking'
Certification
- ServiceNow Certified System Administrator
- Microsoft Certified Azure Fundamentals
- Machine Learning Internshala
- Artificial Intelligence A-Z: Learn How To Build An AI
- Learn Ethical Hacking From Scratch
- LangChain- Develop LLM Powered Applications With LangChain
Languages
Hindi
First Language
English
Proficient (C2)
C2
Hobbies and Interests
- Love to play outdoor games like football and indoor games like chess
- Like to watch movies/series and anime
- Enjoy spending time with family and nature
Timeline
Software Engineer
Hexaware Technologies
05.2022 - Current
Intern
Smart Tech Solutions
08.2021 - 09.2021
Intern
SmartKnower
06.2021 - 07.2021
Intern
Ducat
06.2020 - 08.2020
B.Tech With Honors - Computer Science And Engineering
College of Engineering
12th - PCM With Computers
CBSE
10th -
CBSE
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