Summary
Overview
Work History
Education
Skills
Certification
Expertise
Timeline
Generic
AMIT SINHA

AMIT SINHA

Chennai

Summary

Adept at leading complex cloud migrations and infrastructure projects, I spearheaded a record-setting migration of 600+ VMs to GCP in a single day at Capgemini, a feat deemed impossible by Google. With a solid background in application and infrastructure project management and exceptional stakeholder management skills, I excel in delivering high-stakes projects, ensuring customer satisfaction and operational excellence. My strategic planning and influencing abilities have consistently resulted in successful project outcomes and enhanced client engagement.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Program Manager

Capgemini
Chennai
07.2022 - Current
  • Worked in various projects (Fresenius, MHIS, Ericsson) as CMF Lead
  • Took charge of Ericsson as Program lead when it was in critical escalation
  • Replaced the previous lead and lead the project completion successfully
  • Lead the project which was the highest record of successfully migrating 600+ VMs to GCP in one day which even Google team said 'it cant be done in one single day'
  • Responsible for Proposals, SOW Creations, Resource fulfilment, Squad Formation, Project Kick Offs, Development and enhancements of the Applications, Client commercials, Customer Governance, Contract Management, and Resource Management
  • Provide Leadership & Support to structure specific delivery requirements, in complex applications and data cloud transformation engagements specifically managed environments ensuring Client’s expectations
  • Primary responsible to provide cloud consulting services to help customer evaluate cloud as part of their overall IT Service Delivery, recommend which enterprise platform can be moved to the cloud, target operating model, benefits/risks with the target landing zones – VPC, MPC, Azure, AWS, GCP
  • Manage and define Processes, Methods and Systems for communication, collaboration and Integration between – Development, Infrastructure, Build and Operations Team to ensure successful delivery with regards to Scope, Cost and Time
  • Continuously look for Account Mining Opportunities in Existing accounts
  • Delivery Manager backup for Key Engagements of complex data center / cloud transformation engagements with TCV more than 5 Million USD
  • Primary responsible to provide end to end delivery for clients who are migrating their applications and infrastructure from legacy data centers to either of the public cloud - VPC, MPC, Azure, AWS
  • Responsible for Proposal, Abstract and Statement of Work creation, Squad Formation, Assessment of Applications, Planning, Wave Group Creations, Vendor Management and Procurements – Infrastructure and Licenses
  • Responsible to help customer evaluate their target landing zone based on the Total Cost of Ownership[TCO], Return of Income [ROI] and create a road map to decommission obsolete apps and servers
  • End to End ownership for the landing zone build (Procurements, Capacity Planning, Storage Management, Firewall and Network Management), Migration of Applications and Workloads, Onboarding of ITSM, Security, Antivirus, Monitoring tools on the Provisioned / Migrated Workloads
  • Responsible for Executive level Governance call and Metrics

Senior Project Manager

HCL Technologies
Chennai
04.2021 - 07.2022
  • Managing project end to end
  • Working with the customer right from the initial drafted SOW is shared by the sales team
  • SOW and charter preparation, providing Best and Final offer (BAFO) and working on the requirements
  • Work from due diligence till the project is handed over to the steady state team
  • Governance deck, RAID log shared with the customer
  • Document preparation: RACI, Resource allocation, Scheduling on mpp, runbook preparation etc
  • Monitoring closely the task and activities to be performed
  • Knowledge absorption and replication monitored and brain storming session held
  • Risk and issue log created and followed till its closure
  • Making sure all the requirements are fulfilled on time and is delivered to the customer
  • Zero defects policy followed
  • Playback sessions conducted with the customer every week for KA and KR session held
  • Make sure the qualities of the deliverables are not compromised
  • Communication sent to all the stakeholders on the project status and action required

Project Manager

Hewlett Packard Enterprise/DXC Technology
Chennai
04.2011 - 04.2021
  • Manage global projects of Data Center migration, AWS Cloud Migration, P2P migrations, P2V Migrations, EOL refresh, Network set up, Server refresh and Server build
  • Setting up the infrastructure for Commonwealth bank and Kraft and Mondelez
  • Infrastructure maintenance for American express, Nissan and T&T clients
  • Server and Data Center migration for various clients (CIBC, Eli Lily, Avon, AIMIA, TenX)
  • Currently looking into DC migration for AIMIA account
  • Worked in server decommissioning/ built for various client (CIBC, Avon)
  • Managing all functions of the Project Life Cycle including initiation, requirement finalization, scoping, estimation, resource & risk management and execution control (waterfall model)
  • Accountable for end-to-end Project Planning for multiple projects involving transition/transformation
  • Interact with Project Sponsors, Project Stakeholders and multiple business and technical teams to define and deliver complex solutions
  • Manage business case planning, scheduling, monitoring and controlling, gathering metrics and reporting and change control
  • Risk and issue identification and management
  • Utilizing project management methodology and planning tools (MS Project) to define, plan, deliver, and communicate result
  • Managing Project finances, reporting monthly forecast, actual spend, variance analysis and weekly project status reports
  • Facilitates daily and weekly meetings with Client and internal HPE
  • Establishing Project Methodologies and ensures compliance to the Programme Governance Framework
  • Track and report on project performance, providing a real-time, comprehensive and prioritized view of all Projects
  • Validate scope for milestones, acceptance criteria and deliverable acceptance
  • Scheduling the calls with the clients and engineers before the project charter is prepared
  • Business / Technical requirements gathering and review meeting Coordination for Solution Build or Statement of work with the Engineers
  • Conducting remote meetings, making Minutes of the meeting, assign actions, monitor progress and escalate as necessary
  • Change request verification, validation and planning done per the requirements based on the contract
  • Involved in documentation of scope changes and submit for approval to Governance and provide revised cost sizing estimates as appropriate
  • Supporting procurement of Hardware and Infrastructure essential for Project delivery
  • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
  • Worked on Agile methodology of project management

PMO Specialist/Portfolio management

Hewlett Packard Enterprise/DXC Technology
Chennai
01.2011 - 01.2013
  • Successfully completed 4 T&T projects and handed over to steady state team (operation)
  • Clients handled Avon, Canada Imperial Bank of Commerce (CIBC – Canada), butter field bank, Molson Cores, KBR and T&T
  • Create schedule on MSP and streamlined the projects
  • Making sure the deliverables are met based on the ITTP discussed with the client
  • Checking the critical path and baseline of the project
  • Generating weekly PPMC reports, 4up reports and governance reports
  • Create and analyse risks, issues and changes as and when required
  • Assist the project manager(s) and the T&T team in updating the project related tools
  • Hosting Business / Technical requirements gathering and review meetings
  • Follow-up with the engineers for the Solution Build/Design proposal solution document
  • Change management: Change request for scope, schedule and financial impact
  • IMAC co-ordination for implementation
  • Managing project changes and reporting it on a regular basis
  • Access creation for internal share point users
  • Financial internal E3T tool and other tools used for internal tracking purposes
  • Managing project cutovers, end of the project status meeting(s) and handling project escalations
  • Mentoring and training Project Managers on Processes and documentation
  • Looking into Hardware and software requests (Nonstandard service request)
  • Create the request in Aldea and Aries (HPE Tools) and ensuring regular updates on the projects
  • Generate quotes for the third-party software
  • Renewal/Procurement of software, once the PO is approved

Executive

Patni Computers
Noida
07.2010 - 03.2011
  • Worked on IT Helpdesk
  • Supporting them with regards to technical troubleshooting of the product
  • Training them in technical understanding of the new products & channels launched
  • Handling escalation calls
  • Troubleshooting the Dial-up Internet connection
  • Taking Inbound call and handling escalation calls
  • Mentoring, Monitoring and Improving Junior Agents, Team and Process
  • Engage operations / quality / training team and ensuring that the team achieves all the service level agreements and quality standards
  • Trained the newly joined agents in terms of product and process

Site In charge

M/S Avinash Kumar
Bihar
08.2009 - 06.2010
  • Taking care of the material inflow and outflow
  • Workflow allocation and its completion
  • Order and material supply management

Senior Process Associate

TCS
Chennai
10.2008 - 07.2009
  • Taking care of insurance and tax payment for one of the fortune 500 companies
  • Taking care of W9 forms and other insurance payments
  • Making sure that the organisation is E-Compliant with IRS
  • Checking for tax exemption opportunities for the company
  • Preparing reports of customer’s tax details in MS-Excel for consolidation
  • Talking to the customer for verification of their TIN number and name of their company along with the address and the owner of the company
  • This is then updated in E-Comply and verified with IRS
  • Verifying customer’s claim with vendor for accidental insurance
  • Handling the role of the team lead in their absence to make sure the SLA is met on day to day basis

Sr. Transaction Monitoring Officer

Allsec Technologies Ltd.
Chennai
09.2005 - 08.2008
  • Working closely with the client for meeting daily SLA and project compliance
  • Training new entrants on product knowledge and processes
  • Maintaining productivity and quality metric reports for the team on a daily, weekly, monthly and annual basis
  • Liaison between Operations team and the clients for monthly, quarterly and annual business reviews
  • Collaborating with at various levels including (India, South Africa, USA, Philippines, etc.)
  • Acting TL in the absence of the team leads
  • Mentoring a team of 20 transaction officers
  • Implemented process improvements to meet SLA efficiently
  • Developing & maintaining the required training materials
  • Monitoring the team on product knowledge, call handling skills, behaviour etc
  • Workflow allocation and monitoring the team’s performance
  • Preparing the reports of the agents on weekly, monthly, quarterly and annual basis

Sales Representative

Balaji Traders
Chennai
06.2003 - 08.2005
  • Shoe sale representative
  • Taking care of sales and compliance issue in the shoe showroom

Education

B. Sc - Biochemistry

Hindustan College Arts and Science
Chennai
01.2003

Skills

  • Application and Infrastructure Project Management
  • Customer Engagement
  • Supply Chain
  • AWS/Azure Migration
  • Stakeholder Management
  • Service Delivery
  • Infrastructure development life cycle
  • Work delegation
  • Process mapping
  • Onsite customer support
  • Project coordination
  • Influencing skills
  • Scope management
  • Decision-making
  • Proposal development
  • Budget preparation
  • Policy and procedure improvements
  • Detail-oriented
  • Strategic planning
  • Performance monitoring
  • Lean / six sigma
  • Agile projects

Certification

  • Project Management Professional (PMP)
  • Microsoft Azure Fundamentals
  • Microsoft Azure DB Fundamentals
  • Microsoft Azure Administrator Associate
  • AWS Cloud Practitioner
  • Certified Scrum Master
  • Prince 2 Practitioner
  • Lean Six Sigma Yellow Belt
  • Scrum Fundamentals Certified
  • ITIL V3 Foundation Certification in IT Service Management
  • DevOps Dojo Green Belt
  • Participated in Google Cloud Seminar

Expertise

14, 8, 1

Timeline

Program Manager

Capgemini
07.2022 - Current

Senior Project Manager

HCL Technologies
04.2021 - 07.2022

Project Manager

Hewlett Packard Enterprise/DXC Technology
04.2011 - 04.2021

PMO Specialist/Portfolio management

Hewlett Packard Enterprise/DXC Technology
01.2011 - 01.2013

Executive

Patni Computers
07.2010 - 03.2011

Site In charge

M/S Avinash Kumar
08.2009 - 06.2010

Senior Process Associate

TCS
10.2008 - 07.2009

Sr. Transaction Monitoring Officer

Allsec Technologies Ltd.
09.2005 - 08.2008

Sales Representative

Balaji Traders
06.2003 - 08.2005

B. Sc - Biochemistry

Hindustan College Arts and Science

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