Dynamic Wintel Administrator with over 15 years of expertise in managing and supporting IT infrastructures and operating system platforms. Proven track record in remediation and technical problem-solving, complemented by extensive project experience that drives continuous improvement and operational continuity. Skilled in leveraging in-depth knowledge to optimize system performance and enhance overall efficiency. Committed to delivering high-quality support and innovative solutions that meet evolving business needs.
Open To Work
Hi, I’m
Amit Solanki
Vadodara
Summary
Overview
16
years of professional experience
5
Certification
Work History
Ametek Instrument Pvt Ltd., Bangalore
Senior Support Analyst/Tech Lead
12.2021 - Current
Job overview
- Lead and mentor a team of system administrators, network engineers, and support staff.
- Assign tasks, set goals, and conduct performance reviews.
- Plan and execute infrastructure projects (e.g., data center migrations, cloud adoption).
- Coordinate with vendors and internal stakeholders to ensure timely delivery.
- Ensure compliance with industry standards.
- Monitor system performance and proactively address issues.
- Lead incident response and root cause analysis for major outages.
- Maintain detailed documentation of systems, configurations, and procedures.
- Provide regular reports to senior management on infrastructure health and projects.
Harman connected Pvt. Ltd., Bangalore
Senior Support Engineer
12.2021 - 12.2024
Job overview
- In depth knowledge & experience, including configuration of Windows Domain Infrastructure including Active Directory, DNS, DHCP and Infrastructure
- Windows server 2012/2016/2019 support & VDI administration experience.
- Good analytical & problem-solving skills
- Plan and schedule Changes, Coordinating with different stakeholders.
- Active Directory / GPO configuration & Analysis.
- Experience in IT infrastructure management
- Supporting P1/P2 incidents and working as a L2+ level
- Hands on experience with Backup tool (Veeam & Symantec Exec)
- Experience with Vmware/Hyper-V and Vcenter features like - HA, DRS, VMotion, SVMotion, V2V, P2V
- Patch management for servers/local machines
- Cloud experience – AWS/Azure/O365/Citrix
- Tech tools knowledge – NinjaRMM/ ITGlue/ Kaseya/ Datto/ Proofpoint/etc.
- Ticketing tools knowledge – JIRA/ SNOW/ CLM/ Autotask
- Additional Technical Skill :
- Working Knowledge on Devops tool (e.g.Opsgenie alerts, Grafana, Swagger, Graylog, basic on Docker, Jenkins & Kubernetes)
- Ticketing tool JIRA & CLM. Confluence Page for documentations.
- Perform initial analysis Subscription/Enrollment/association/disassociations
Atos Global IT Solution Pvt Ltd, Pune
System System Analyst (TL)
06.2016 - 12.2021
Job overview
- Hands-on experience with Backup tool (Veeam & Symantec Exec), DNS, DHCP ADS, Group Policy, File server, Print
- Availability, Scalability & Load balancing of Host/VM through Cluster, HA, DRS VMotion, SVMotion, V2V, P2V
- Manage on SCCM 2012/WSus, performing the tasks of software distribution, patch management & make sure 100% compliance.
- Hands on exp with AWS EC2 Instances & other cloud features
- Provide tier 3 support - assisting level 1 and 2 mates for Tech or Process oriented support.
- VM support – Resource extension, Snapshot, Template, Cloning
- Service Tools – Paladin, SCOM, EDDP, Salesforce RF, Service now, MFA.
- Hardware/ OS build from Scratch with RAID Configuration & followed with Hardening & Screening process.
- ITIL Process Oriented & RCA analysis for all P1/P2 priority issues if required.
- General Networking Knowledge Topology & Protocol
- Working as a SPOC to streamline new Tech work from Client. also Creates knowledge base and maintains KEDB repository of fixes, installation procedures, technical tips, and other office technology processes.
- Maintained more than 2200 servers both physical and VM environment with 99 uptimes.
IBM (Client – Jubilant Infra), Gujarat
System Administrator (windows/Networking)
01.2012 - 05.2016
Job overview
- Win 2019/2016/2008/2003 with RAID Configurations, hands on experience with Tape Library, inventory-asset management, Security – Desktop-laptop Mac Binding, ALN Server of VIP Users, AV(TrendMicro) Console, Star network, Port Teaming, WSUS & SCCM Server, Up gradation of ESXi, Symantec Exec 2010 R3 Backup tool, File & Print server, AD/DHCP/DNS Configuration, Patching, Screening, hardening while creating a new server. Providing IT assistance to user for systems uses and support, hardware & software installation and troubleshooting maintenance. Installation of Operating Systems, Network, and printers’ issues.
- Attending VIP users and closing the tickets as per SLA using BMC remedy ticketing tool, providing good quality of service.
- Administration and management of Windows 7 workstations, upgrades operating systems with latest Patches, Solving OS and Network, Outlook problems.
- Worked on Internal Projects (Networking)
- Designing Network (Data & Voice) in Buildings/Plant. Manage EPABX Soft to give Internal Telecommunication.
- Hands on with L2 (2950/2960) & L3 (3450) Switches, Router (2801,7206).
- Create Internal Instrument Connected Network.
- Wi-Fi (Ruckus, Airmax, D-Link) & OFC Configuration for WAN Connectivity.
- Worked with Vendor company (Meridian, Airel, Creative, IBM, BSNL)
- CCTV (Axis, Milestone) Testing & Finalizing positions, Procuring & Implementation
Tulip Telecom Pvt Ltd, Gujarat
Asst. Network Engineer
12.2010 - 01.2012
Job overview
- Working with GSWAN Connectivity in Taluka Location
- Network Up-gradation -Physical Laying of 6 Core Optical Fibers, Layer 2 & Layer 3 Switches, SC-ST Modules, Connectors & Patch Cables, etc.)
- Troubleshooting / Managing Router, switch, and Client configurations
- Manage RF Link at City to Taluka.
- Responsible for Taluka Support offices
- Give new Lan/Wan Connectivity
- Router (2801,7206), Switch (L2, L3 3560)
NIIT Pvt Ltd, Gujarat
Desktop Engineer
07.2009 - 12.2010
Job overview
- Working in LAN Environment using Microsoft Windows.
- As a Hardware/ Desktop Support Eng.
- Manage 5 Schools Nodes (55 Nodes)
- Maintenance & Troubleshooting of Hardware & LAN
- As a Trainer: -
- 1) Acting as a Faculty for imparting MS-Office XP, Ubuntu OS Training Sessions for Teachers/Students to improvise their skills required for day-to-day activities.
- 2) Provide Technical training to Faculty for Computer Basics and operating.
Education
Veer Narmad South Guj University
University Overview
Skills
- Infrastructure support
- Windows/Ops Support
- AWS Cloud
- VMWare/ ESXI
- AD / GPO
- Veeam/Symantec/etc
- DHCP/DNS
- Service Tools
- DevOps tools
- PowerShell Script
- Networking - CCNA
- SCCM - Patching
- RCA/ Report to Client
- Team Lead
- ITIL Process
- Problem Solving skill
Certification
- Az-900
- AWS Associates
- VCP
- CCNA
- Jetking - Hardware & Networking
- ITIL Foundation
LANGUAGES
ENGLISH
HINDI
GUJARATI
Timeline
Senior Support Analyst/Tech Lead
Ametek Instrument Pvt Ltd., Bangalore
12.2021 - Current
Senior Support Engineer
Harman connected Pvt. Ltd., Bangalore
12.2021 - 12.2024
System System Analyst (TL)
Atos Global IT Solution Pvt Ltd, Pune
06.2016 - 12.2021
System Administrator (windows/Networking)
IBM (Client – Jubilant Infra), Gujarat
01.2012 - 05.2016
Asst. Network Engineer
Tulip Telecom Pvt Ltd, Gujarat
12.2010 - 01.2012
Desktop Engineer
NIIT Pvt Ltd, Gujarat
07.2009 - 12.2010
Veer Narmad South Guj University
INTERESTS
INTERESTS
Take challenge and Learn upcoming TechnologyWork Preference
Work Type
Full TimePart TimeLocation Preference
RemoteHybridPERSONAL
PERSONAL
- Date of birth 07 April 1989
- Nationality INDIAN
- Marital Status Married
Accomplishments
Accomplishments
- Achieved Spot Award by completing Long pending tasks, showcase some improvements, Implement process with accuracy and efficiency.
Availability
See my work availability
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Available
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saturday
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evening
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Affiliations
Affiliations
- AWS & Azure Certified Community
Quote
Where you stumble and fall, there you discover the gold.
Software
Navision SAP
O365
Interests
Learning New Things