Summary
Work History
Education
Skills
LANGUAGES
TRAINING & PROFESSIONAL DEVELOPMENT
Timeline
Generic

AMIT TEWARI

Haldwani

Summary

Dedicated and customer-focused professional with over 10 years of comprehensive experience in marketing, guest services, and customer relations. Proven track record in delivering exceptional service experiences, building strong client relationships, and driving business growth. Skilled in communication, problem-solving, and adapting to diverse customer needs.

Work History

Guest Service Professional

Amardeep Hotel
  • Delivered exceptional guest service and managed customer relations
  • Handled front desk operations and ensured hospitality standards
  • Resolved guest concerns and maintained high satisfaction levels
  • Coordinated with team members to ensure seamless service delivery
  • 3 Years

Education

Diploma -

Daffodils Educational Institute
01.2020

Master of Business Administration - MBA

Graphic Era Hill University
Bhimtal
01.2014

B.Com Honors -

Kumaon University
Nainital
01.2013

Higher Education -

Queen's Public Senior Secondary School
01.2008

Skills

  • Guest Services & Hospitality
  • Customer Relationship Management
  • Guest Service Excellence
  • Problem Resolution
  • Front Desk Operations
  • Service Quality Assurance
  • Marketing & Sales
  • Sales Strategies & Execution
  • Market Research & Analysis
  • Client Acquisition & Retention
  • Business Development
  • Revenue Generation
  • Communication & Leadership
  • Excellent Verbal & Written Skills
  • Interpersonal Communication
  • Team Collaboration
  • Stakeholder Management
  • Technical Skills
  • Microsoft Office Suite
  • Digital Communication Tools
  • Email Management
  • Basic IT Troubleshooting

LANGUAGES

Hindi (Native)
English (Fluent)

TRAINING & PROFESSIONAL DEVELOPMENT

  • Industrial Training (IT)
  • November 2022 - April 2023
  • Completed comprehensive industrial training with focus on technical and professional competencies
  • Job Training (IT)
  • April 2023 - June 2023 | 3 Months
  • Intensive on-the-job training program with hands-on professional experience

Timeline

Guest Service Professional

Amardeep Hotel

Master of Business Administration - MBA

Graphic Era Hill University

Diploma -

Daffodils Educational Institute

B.Com Honors -

Kumaon University

Higher Education -

Queen's Public Senior Secondary School

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AMIT TEWARI