AMIT THAKOR
Computer IT engineer -Project management-Back office
Ahmedabad - Gujarat
Overview
14
14
years of professional experience
Work History
Network Engineer
Gujarat Water Supply Board
02.2021 - Current
- Installation, Repair, Troubleshooting of all Hardware and Network like computers, scanners,printers, routers, switches,CCTV Camera etc.
- Installing different O/S like windows xp, 7,8,10 and win 2000 & 2003 server.
- Installing ms-office and different application in server & client side.
- Monitoring server for System Performance, virus & backup.
- Lying of cable, crimping, and structural cabling implementations.
- Manage Gswan Network Switches & Cisco WiFi Router.
- Planned Network Setup according to the space availability and prepare Network diagram for laying cables
- Manage Video conference/Projector meeting various application webex/googlemeet/zoom board room.
IT Support Engineer
Zydus Corporate Office
02.2020 - 02.2021
- Diagnosis of desktop, application,networking and infrastructure issues. Experience of supporting a wide and carried client base.
- Troubleshooting pc’s, laptops and mobile devices.
- Administering the IT department’s policies and procedures
- Maintaining a log of all problems detected and procedures.
- Responsible for maintaining backups and for project work such as new builds.
- Active Directory management, Anti-virus products, DNS/DHCP, TCP/IP,Ethernet,wireless router
- Diagnosed and repaired problems involving operating system, printers, network interfaces software application and other system-level problems.
- Managed CCTV Camera and device.
Regional Supervisor- IT Admin (Technical Support)
Smart Chip Pvt.Ltd. GoG Driving Licence Project
04.2016 - 06.2018
- Lead a team of 200 Employees for successful completion of work with customer satisfaction.
- Managing various Server and pcs for System Performance, virus & backup.
- Installing Sarathi (Parivahan.gov.in) related software/exe/patches/bio-matrix setup.
- Solving Sarathi software (Parivahan.Gov.in) related problems by coordinating with NIC’ Hyderabad & Gandhinagar authorities.
- problems and protect data Diagnosed and troubleshot hardware, software and network issues.
- Manage Server backup /Transfer other system and External HDD.
- Tested new software and hardware prior to deployment.
- Managed Remotely other RTO offices with software supports.
- Manage Admin User/User creation/Assigned Group & Rights.
- Solving Sarathi software (Parivahan.Gov.in) related problems by coordinating with NIC' Hyderabad & Gandhinagar authorities.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installing and supporting: Windows XP/Win-7/8/10/11 installation Windows Server 2003/2008/2012, Active Directory management, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router.
- To coordinate the sales & support department in daily activities and operations.
- To handle Audit and all related queries
- Maintaining attendance of employees & Preparing salary sheets and submit to HR dep.
- Clearing employees expenses.
- Also handling vendors & Guesthouse/Back Office work
- Prepare MIS report of collection & pendency & projections on daily basis.
- Carrying out staff appraisals, managing performance and discipline staff.
- Maintaining and documenting job completed on a daily basis and finally presented the same to the top management.
- To maintain all Registers (Hard copy and Soft copy) like MIS Report, Daily Reports.
Supervisor
Algorithm Solution Pvt.Ltd.GoG Driving Lic.Project
02.2011 - 04.2016
- Lead a team of 45 Employees for successful completion of work with customer satisfaction.
- Installation, Repair, Troubleshooting of all Hardware and Network like computers, scanners,printers, routers, switches,CCTV Camera etc.
- Provide Technical support system /Laser printer/Dot Matrix Printer.
- Managing Driving Licence Printing & Dispatched/stock
- Monitoring 16 Cashier cash Transaction till submitted cash to Treasury Officer daily basis.
- Daily and monthly purchased required stock/Item and submitted Expenses bill to HO Office/Department.
- To Coordinate the sales & support department in daily activities and operation.
- Daily/Monthly Generated the MIS Report and submitted to HO office Manager/RTO Department.
- To maintain all Registers (Hard copy and Soft copy) like MIS Report, Daily Reports,
- To handle Audit and all related queries.
- Maintaining attendance of employees & preparing salary sheet and submitted to HR department.
- Also handling venders & Guesthouse.
Education
Windows Server 2008 Active Directory Configuration -
Microsoft Certified (MCTS)
Ahmedabad Gujarat 04.2001 -
Bachelor of Arts -
Mumbai Vidhyapith University
Mumbai 04.2001 -
Computer Hardware & Networking -
IITS
Ahmedabad Gujarat 04.2001 -
CCC -
DOEACC Computer Education
Ahmedabad Gujarat 04.2001 -
HSC -
K B SHAH
Viramgam-Ahmedabad 04.2001 -
Electrical Install & Wiring Jointing -
Desai K J Technical High School (ITI)
Viramgam- Ahmedabad 04.2001 -
SSC -
K B SHAH
Viramgam-Ahmedabad 04.2001 -
Skills
- Project management,Project coordination
- Hardware and software installation/Hardware troubleshooting
- Network administration/Network troubleshooting
- Application installations/Application support
- IT security management
- Data backup and recovery
- Server maintenance
- Software deployment
- Technical support
- User support/Remote assistance
- Teamwork and collaboration
- Remote technical support
- Multitasking Abilities
- Excellent communication
- Customer service expert
- LAN/WAN/Infrastructure planning
- Configure ADS/DNS windows server Create workgroup/Domain &Group/Rights & Security
- Assembling of new PCs configuration and installation
- Applications: Installation MS OFFICE 2003/2007/2010/2013/2016/2021
- Server Applications: Installation of Windows XP /Vista/ Win-7/ Win-8 /Win-10/Win-11/2003 server /2008 server /2012 server
- Knowledge of internet, e-mail, & online surfing/Internet Troubleshooting
Timeline
Network Engineer
Gujarat Water Supply Board
02.2021 - Current
IT Support Engineer
Zydus Corporate Office
02.2020 - 02.2021
Regional Supervisor- IT Admin (Technical Support)
Smart Chip Pvt.Ltd. GoG Driving Licence Project
04.2016 - 06.2018
Supervisor
Algorithm Solution Pvt.Ltd.GoG Driving Lic.Project
02.2011 - 04.2016
Windows Server 2008 Active Directory Configuration -
Microsoft Certified (MCTS)
04.2001 -
Bachelor of Arts -
Mumbai Vidhyapith University
04.2001 -
Computer Hardware & Networking -
IITS
04.2001 -
CCC -
DOEACC Computer Education
04.2001 -
HSC -
K B SHAH
04.2001 -
Electrical Install & Wiring Jointing -
Desai K J Technical High School (ITI)
04.2001 -
SSC -
K B SHAH
04.2001 -