Amit Thakur
Gurgaon, Haryana
Summary
Dedicated and results-driven professional with 12+ years of experience leading high-performance teams and driving business growth. Proven expertise in optimizing commercial processes, implementing strategic initiatives, and enhancing operational efficiency. Adept at aligning business operations with organizational goals to achieve sustainable revenue growth. Known for exceptional leadership, problem-solving, and communication skills.
Overview
12
12
years of professional experience
Work History
Commercial Operations Director
SHL (India) Pvt Ltd.
01.2024 - Current
- Supported achievement of $20 million sales quota for India & Philippines by collaborating with Sales, Finance, Marketing and other functions.
- Provide sales tools and methodologies that assist with allocation & management of account opportunities, pipelines, and forecasting efforts, ensuring accessibility and tool utility training.
- Review financial and operational reports regularly to make effective decisions.
- Responsible for commercial excellence including forecast predictability, overall orders and sales performance.
- Improved forecasting accuracy up to 95% by establishing a region-based performance dashboard.
- Oversee sales goals and targets, ensuring alignment with the organization's overall objectives.
- Act as a change agent for sales initiatives by executing enabling activities such as tools, processes, and methods.
- Built credibility and trust through regular communication and follow-up.
Chief of Staff
SHL (India) Pvt Ltd.
03.2022 - 12.2023
- Collaborated with the executive leadership team in strategic planning and decision-making processes to facilitate the growth of scalable programs.
- Conducted bi-monthly business reviews of various functions and presented the same to executive team with detailed insights & next steps.
- Administered an annual budget of $9 million, identifying cost-saving opportunities and ensuring adherence to financial targets.
- Spearheaded cross-functional teams of 70+ individuals to execute key initiatives, transforming the company into a SaaS-based organization.
- Created reports, presentations and other materials for executive leadership team.
Deputy General Manager
Aspiring Minds Assessment Pvt Ltd
09.2018 - 02.2022
- Led the E-commerce business, achieving a 400% increase in online traffic and 250% growth in sales.
- Established a successful resume writing and interview preparation service, achieving an average NPS of 8.6.
- Streamlined customer support processes, resulting in a 60% reduction in average resolution time.
Senior Manager
Aspiring Minds Assessment Pvt Ltd
02.2016 - 08.2018
- Led SMB vertical with a turnover of $2 million, achieving a consistent 35% revenue growth for three consecutive years.
- Built and scaled a new business vertical to $150K in revenue in the financial year 2019-20.
- Led inside sales teams for Philippines, Malaysia, and Dubai, signing up with 100+ universities/colleges.
Manager
Aspiring Minds Assessment Pvt Ltd
06.2012 - 01.2016
- Planned and conducted 500+ campus drives for 50+ key/SMB clients.
- Managed key accounts such as Axis Bank, Accenture, Philips, and others.
Education
Master of Business Administration (MBA) -
Lovely Professional University
Jalandhar, Punjab05.2012
Bachelor of Business Administration (BBA) - undefined
Lovely Professional University
Jalandhar, Punjab05.2010
Skills
- Leadership
- Operational Excellence
- Program Management
- Strategic Planning
- Data Analytics
- Business Process Improvement
- Financial Analysis
- Decision Making
- Communication
Languages
English
Hindi
References
References available upon request
Software
Salesforce
Tableau
MS Office
Coupa
Additional Information
LinkedIn: https://www.linkedin.com/in/amit-thakur-18a3223a/
Timeline
Commercial Operations Director
SHL (India) Pvt Ltd.
01.2024 - Current
Chief of Staff
SHL (India) Pvt Ltd.
03.2022 - 12.2023
Deputy General Manager
Aspiring Minds Assessment Pvt Ltd
09.2018 - 02.2022
Senior Manager
Aspiring Minds Assessment Pvt Ltd
02.2016 - 08.2018
Manager
Aspiring Minds Assessment Pvt Ltd
06.2012 - 01.2016
Master of Business Administration (MBA) -
Lovely Professional University
Bachelor of Business Administration (BBA) - undefined
Lovely Professional University
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