Hi, I’m
AMIT TULI
DELHI
Summary
Cooperative Store Manager offering experience coordinating diverse retail department functions by leveraging organized approaches, industry knowledge and hands-on leadership skills. Dedicated to product diversification, customer acquisition and revenue development, possessing strong motivational, communication and organizational skills. Ace at increasing profits and exceeding customer expectations by mentoring staff and interacting with customers.
Overview
14
years of professional experience
Work History
Charles & Keith
Retail Store Manager
09 2021 - Current
Job overview
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Generated repeat business by developing and maintaining strong team devoted to customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed routine store inventories.
- Optimized store displays and appearance via strategic merchandising.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Resolved customer service issues promptly.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Luxury Kapoor Hills
Sales and Marketing Manager
09 2019 - 08 2021
Job overview
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Communicated product quality and market comparisons by creating sales presentations.
Satya Paul
Retail Store Manager
08.2016 - 08.2019
Job overview
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Completed routine store inventories.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Reduced shrinkage 0.3% by closely monitoring inventory and security procedures.
DA Milano Leathers Pvt. Ltd
Assistant Store Manager
06.2013 - 06.2016
Job overview
- Managed scheduling for store shifts to accomplish proper staffing at all times.
- Trained and managed associates in customer service and sales techniques.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Responsible for meeting sales goals and overall quality of service.
- Strong focuses on sales through KPIs drivers,
Intercraft Trading Pvt. Ltd.
Brand Promoter
01.2012 - 04.2013
Job overview
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
Education
Delhi UniversityDelhi
Bachelor of Science from Science
05.2016
Govt Boys Senior Secondary School 3Delhi
High School Diploma
03.2009
Skills
- Sales Promotion
- Training Management
- Decision Making
- Employee Motivation
- Budget Control
- Team Leadership
- Customer Service Management
- Problem Anticipation and Resolution
- Records Organization and Management
Languages
English
Hindi
Punjabi
Timeline
Retail Store Manager
Satya Paul
08.2016 - 08.2019
Assistant Store Manager
DA Milano Leathers Pvt. Ltd
06.2013 - 06.2016
Brand Promoter
Intercraft Trading Pvt. Ltd.
01.2012 - 04.2013
Retail Store Manager
Charles & Keith
09 2021 - Current
Sales and Marketing Manager
Luxury Kapoor Hills
09 2019 - 08 2021
Delhi University
Bachelor of Science from Science
Govt Boys Senior Secondary School 3
High School Diploma