Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amit Verma

New Delhi

Summary

High-performing Sales & Technical Support Executive with 6+ years driving revenue and closing solution-based deals in B2B technology environments. Customer-centric Technical Support & Sales Executive with 5+ years resolving complex product issues and converting support interactions into sales opportunities.

Overview

7
7
years of professional experience

Work History

Sales and Technical Officer

Ambient Filters
New Delhi, India
06.2025 - Current
  • Manage escalations and reduce high‑severity incidents by root‑cause fixes and cross‑functional coordination.
  • Ensure orders are processed, communicated and handed off to delivery/ops without errors or delays
  • Provide accurate technical input for proposals, sizing, demos and quotations so sales can close.
  • Ensure high customer satisfaction, quick resolution, and repeat business.
  • Provide data and insights that improve sales performance and product/service quality
  • Reported regularly on project data and kept leadership informed of progress.
  • Provided technical support and guidance to staff, improving team productivity and reducing system downtime.

Business Coordinator

Communication Electronics
New Delhi, India
02.2019 - 04.2025
  • Coordination in Sales Operation with Clients.
  • Billing and Order Management on timely delivery to Clients.
  • Communicate order status and timeline to customers and internal stakeholders.
  • Assist in creating and formatting techno-commercial quotations, proposals, and tender documents.
  • Monitor sales presentation materials, maintain product/sample inventory, and manage incoming leads within the CRM

Education

Master of Computer Applications

IGNOU
New Delhi
01-2020

Bachelor in Computer Applications

IGNOU
New Delhi
01-2015

Skills

  • Order management
  • Customer relationship management
  • Sales support
  • Cross-functional coordination
  • Escalation management
  • Process optimization
  • Microsoft ExcelMIcro
  • Public Relations
  • HTML, Visual Studio
  • SQL Server
  • MS Office
  • DAta Analyst

Languages

English
Advanced
C1

Timeline

Sales and Technical Officer

Ambient Filters
06.2025 - Current

Business Coordinator

Communication Electronics
02.2019 - 04.2025

Master of Computer Applications

IGNOU

Bachelor in Computer Applications

IGNOU
Amit Verma