Amit Vohra

Implemented effective quality control measures to improve claim assessment accuracy, and minimize processing errors. Led audit initiatives that strengthened compliance with regulatory and internal standards. Enhanced the claims review workflow by introducing analytical tools that increased evaluation efficiency. Supported and mentored field staff on quality assurance practices, promoting continuous improvement, and high performance at the Pan India level.

• Analyzed and processed complex claims with full regulatory compliance, improved adjudication efficiency and turnaround time, mentored junior specialists, and conducted detailed investigations to identify discrepancies and reduce organizational risk, and strengthened service quality to support overall business growth.
• Handled the OFR (Open File Review) process at the regional level, ensuring accuracy, compliance, and improved claim quality.

Conducted thorough internal motor claim assessments to ensure compliance and improve efficiency, collaborated with teams to streamline processes and enhance customer satisfaction, trained junior assessors for consistent evaluations, analyzed claim data to reduce errors, and contributed to service improvements that supported overall business growth.

Efficiently assessed and processed in-house claims with strict compliance to internal guidelines, collaborated with teams to streamline assessments and improve turnaround time, maintained accurate documentation for consistent processes, and trained junior assessors to strengthen overall team performance.