AMIT YADAV

• Conduct regular needs assessments and gap analyses to identify training needs and opportunities for improvement.
• Define key performance indicators (KPIs) and evaluate the effectiveness of training initiatives, making data-driven adjustments as needed.
• Develop and implement a comprehensive training strategy aligned with business objectives to enhance employee skills and drive organizational success.
• Collaborate with department heads and senior leadership to align training efforts with overall business strategies.• Develop and implement a comprehensive training strategy aligned with business objectives to enhance employee skills and drive organizational success.
• Conduct regular needs assessments and gap analyses to identify training needs and opportunities for improvement.
• Define key performance indicators (KPIs) and evaluate the effectiveness of training initiatives, making data-driven adjustments as needed. • Collaborate with department heads and senior leadership to align training efforts with overall business strategies
• Skills: Team Leadership · Sales Management · Sales Coaching · Problem Solving · Performance Improvement · Sales training · Performance Metrics · Soft Skills Training · Leadership · Sales Process Optimization

.Counseling the Potential Government Exam Preparation Aspirants over Calls and Mail to inform them about the Product and help them in Making Better career Decisions By choosing the Products .

I was responsible for Driving Sales in Different categories in the Organization

Over achieving the targets and Selected two times Consistent Performer Quarterly and Monthly

Collaborated with team members to achieve months and weekly targets of Personal as well as Team Target

Responsible for Driving the Sales of Products for Government Exam Aspirants across all categories in the Organization

Over Achieving targets in terms of revenue for the organization

Got recognition for Best Sales Person for three Consecutive Months (Jan-March)

Engaged with customers to build business relationships.

Boosted revenue by bringing in and Maintaining relationships with new clients and optimizing servicing of existing customer accounts.

.Responsible for Lead Generation and Arranging the campus visit and after that Guiding them and Converting them into Sales

.Giving Education seminars in the Campuses and colleges and Doing Marketing By Sponsoring some events in Different Different campuses

Creating the Need for Smart and Needful Learning Among clients

Used networking, coldcalling and referrals to identify prospective accounts and generate new leads.

Responsible for Managing Customer queries and Complaints for Foreign clients From US,Canada,and Australia

Responsible for Managing the QVC and Walmart Clients

Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Providing full Technical Assistance and recommending Products to customers which Organization Offers thoroughly and explaining the Details

Followed up with customers about resolved issues to maintain high standards of customer service.

Responsible For Handling B2B clients of Telecommunication Company Artel .Collecting Bill Payments,Pitching New Deals On Plans and Products

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Responded to customer calls and emails to answer questions about products and services.

Informed customers about special promotions and provided detailed information for various products.

Resolved concerns with products or services to help with retention and drive sales.