Amita Narote

Results-driven Senior Technical Program Manager with expertise in Agile project management, leading and managing associates to develop innovative business solutions. Recognized for strengths in project planning, risk management, and process optimization. Strong focus on collaboration and delivering measurable results. Actively involved in developing technical capabilities for emerging GIS technologies by coordinating with other projects, accounts, and sectors. Possessing strong domain knowledge in E&U GIS, Logistics, Retail e-commerce, Transportation sectors, with extensive client-facing experience. Knowledgeable in Finance domain projects, particularly in Investment management, Portfolio management, and ERP solutions for Mechanical production processes.

• Presented a paper at ESRI User Conference 2015, "Railway Training Simulator Runs on ArcGIS Generated Track Spline", http://www.esri.in/events/2015/indiauc/event-update/Proceedings
• ITIL4.0 Foundation certified
• Scrum Fundamentals Certified (SFC) – SCRUM Study

• Short listing and Interviewing Procedures
• Mentoring
• Analysis and Estimation Processes
• Quality and Coordination for Defect Prevention
• Active participation in Global Share nets with Paper and poster presentation on GIS innovations
• Involved in E&U industry experts’ community development

================================GIS Projects=====================================

NIQ, Pune – Precision Solution (GIS-based Data Analysis & Reporting Platform)

• Led end-to-end delivery of a new GIS-based analytics platform for manufacturers and retailers, optimizing retail execution, consumer targeting, and site selection.
• Managed cross-functional teams, project planning, resource allocation, and risk management to ensure timely, high-quality releases.
• Enhanced customer experience and streamlined stakeholder communications through Agile implementation and continuous process improvements.
• Technologies: Jira, ArcGIS Enterprise, Postgres.

GSDA, Pune – Geo-Tagging & Web Geoportal for Water & Soil Conservation

• Directed development of a geo-tagging solution and web geoportal, enabling real-time tracking of water and soil conservation structures for the Maharashtra State Government.
• Oversaw project planning, resource management, and stakeholder communications, ensuring on-time delivery within budget and quality standards.
• Implemented SDLC controls and stage-gate reviews to maximize project outcomes and benefits.
• Technologies: ArcGIS Enterprise, Flutter, Postgres, Redmine.

DPMS, Mumbai – Digital Project Management System for Jal Jeevan Mission

• Spearheaded the design and implementation of a digital project management platform for Maharashtra Jeevan Pradhikaran, supporting all water schemes under Jal Jeevan Mission.
• Conducted AS-IS analysis, gathered customer requirements, and defined solution architecture, technology stack, and user experience.
• Led user-centric design, prototyping, and testing to deliver a scalable, secure, and intuitive platform.
• Technologies: (Not specified, but implied GIS and enterprise IT stack).

Equinor, Norway – ArcGIS Application Operations Support

• Provided expert-level operations support for ESRI ArcGIS applications across Norway and Canada, ensuring business continuity and timely upgrades.
• Acted as Technical Contact and SME, maintaining documentation, resolving BAU issues, and managing upgrades via ServiceNow and Azure DevOps.
• Served as Scrum Master, facilitating Agile ceremonies, removing blockers, and maintaining project visibility for stakeholders.
• Technologies: ArcGIS Desktop/Pro, Oracle 12C/19C, Azure DevOps, Kanban.

Hydro One, Canada – ArcGIS/ArcFM Application Support & Workflow Optimization

• Delivered AMS for integrated ArcGIS/ArcFM applications, supporting Ontario’s largest electricity provider’s distribution and forestry workflows.
• Diagnosed and resolved production issues, implemented performance enhancements, and led periodic client reporting.
• Bridged communication between business analysts, developers, and stakeholders as Scrum Master, ensuring project alignment and delivery.
• Technologies: ServiceNow, ArcGIS Server/Desktop, ArcFM, ArcSDE, Oracle 11g.

Posten Plc, Norway – GIS Data Management & Agile Delivery

• Managed spatial data updates and technical solutions for Norway’s largest postal service, ensuring accurate distribution route and postcode mapping.
• Coached Scrum teams, implemented Agile best practices, and facilitated Scrum ceremonies for continuous improvement.
• Achieved 8-10% faster project delivery, earning stakeholder commendation for exceptional performance.
• Technologies: ArcGIS Server/Desktop (Business Analyst), ArcSDE, Oracle 11g.

Knorr-Bremse TCI – Rail & Truck Driver Training Simulators (GIS QA & Data Creation)

• Led GIS QA and application support for advanced rail and truck driver simulators, transforming diverse data sources into accurate GIS models.
• Developed automated tools using ArcGIS ArcObjects and Python to enhance data accuracy and streamline GIS marking processes.
• Created complex track splines, elevations, and station features from engineering diagrams, ensuring topological integrity.
• Technologies: ArcGIS Desktop (Spatial/3D Analyst), Python, Geoprocessing Tools.

National Grid – US Gas GIS Consolidation & EGIS Upgrade

• Managed post-migration integration and data model transformation for consolidation of US Gas GIS applications into a unified ESRI ArcFM system.
• Analyzed and resolved production issues, configured ArcFM Mobile for field operations, and coordinated with cross-functional support teams.
• Automated data import/export processes via ArcSDE scripting, ensuring seamless interoperability.
• Technologies: ArcGIS, ArcSDE, ArcFM, Oracle 10g.

Scotia Gas Networks, UK – Core GIS & Network Analysis Support

• Led a team of six to stabilize and enhance SGN’s enterprise GIS and network analysis applications, achieving high system availability and performance.
• Benchmarked and optimized system components, reducing network change publication time to under 30 days.
• Improved business workflows and GIS infrastructure, transforming high-risk applications into robust, reliable systems.
• Technologies: ArcGIS, ArcIMS, ArcSDE, ArcFM, Oracle 10g.

================================Other Projects=====================================

Beckett Collectibles, LLC, US – Website Transformation & Integration Initiative

• Led the modernization of Beckett’s digital platform, introducing a unified login system, streamlined multi-service transactions, and seamless integration with third-party applications.
• Collaborated with cross-functional teams to resolve technical issues, manage operations, and enhance customer experience through Agile (Scrum) methodologies.
• Oversaw project planning, scheduling, risk management, resource allocation, and all stakeholder communications, ensuring timely delivery and continuous improvement.
• Delivered periodic status reports and facilitated client calls to maintain transparency and alignment on project goals1.

SG Private Banking (SocGen) – Commission Management System

• Designed and developed a customized commission management engine for portfolio management, including system study, requirements gathering, and SRS documentation.
• Built a Windows application using VB Script and implemented complex business logic via T-SQL triggers, functions, and stored procedures.
• Developed and optimized financial reports, ensuring accurate and timely delivery to stakeholders1.

ALFA LAVAL (I) Ltd. – Integrated Reporter for Finance & Sticker Printing System

• Engineered a comprehensive reporting solution for the finance department, automating the generation of receipt documents and customized financial reports to meet dynamic business needs.
• Conducted system analysis, requirements gathering, and end-to-end development using VB, converting manual processes into efficient IT solutions.
• Managed full project lifecycle, including implementation, user training, and post-launch enhancements, resulting in improved operational efficiency1.

ALFA LAVAL (I) Ltd. – Requisition Simplifier Application & TDRC Department Management

• Developed a web-based application to automate and streamline the drawing requisition process for TDRC, enabling departments and branches to request and receive drawings in preferred formats.
• Led requirements analysis, SRS preparation, and complete software development, transforming manual workflows into a robust digital solution.
• Provided user training and ongoing support, ensuring successful adoption and continuous process improvement1.