Amitabh Mukherjee
Senior Professional
Sri Sai Balaji Residency, No S1, 2nd Floor, 14th Cross, Maruthi Layout, Dasarahalli, Bengaluru,KA
Summary
Summary: Experienced Professional driven to optimize processes and streamline operations for Team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Career Objective: To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
4
4
Languages
3
3
Certificates
Work History
Senior Associate- Strategic Partnerships
Go Digit General Insurance Company
Bangalore, KA
07.2018 - 08.2021
- Provided Sales Support including M.I.S Report/ Dashboards for Motor Dealer Business across PAN India.
- Handled the portfolio of insurance accounts, and aided in providing Business Intelligence Reports from Cognos.
- Initiated reports on new partners for onboarding, and published reports on various campaigns.
- Reported on sales of Covid products which resulted in improved business.
Process Specialist-Voice / Acting Team Lead
Cognizant Technology Solutions
Bangalore, KA
05.2016 - 03.2018
- Conducted Transactional Monitoring.
- Performed DMAIC in a lean six sigma project.
- Team Management.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Senior Business Support Executive
Brickwork India Pvt Ltd
Bangalore, KA
11.2014 - 02.2016
- Managed the work schedule of Top CEO's based out of Europe.
- Proofread the project charters submitted by Remote Executive Assistant's, and suggested changes to the same, which was submitted for review to the Project Manager.
Subject Matter Expert
Accenture Services India Pvt Ltd
Bangalore, KA
11.2009 - 02.2014
- Published MIS reports on a Team and Process level.
- Managed client visits, and improvised the Operational Excellency Boards.
- Developed business cases, presentations and reports for senior management.
Accounts Processing Analyst
Swissre Shared Services India Pvt Ltd
Bangalore, KA
07.2007 - 01.2009
- Reduced the turnaround time of bookings, which helped to increase workload and gain new customers.
- Prepared reports and analysis of various data, which helped to outline the manual processes and improvise new ways of working.
Claims Analyst
Customer Operations Services
Bangalore, KA
07.2005 - 03.2007
- Developed clear strategies to get the best & fairest settlement for the Customer, Aviva & the Claimant.
- Negotiated claims settlements for complex, non-complex injury and damage claims.
- Identify fraudulent cases by gathering & analyzing all the critical data and liaise with our Fraud Teams
- Identify any serious injury cases and refer them immediately for review
Education
MBA - Marketing & Business Strategy
Udemy Alumni
08.2021 - 10.2021
Diploma - Supply Chain Risk Management
Udemy Alumni
08.2021 - 10.2021
Bachelor of Commerce - Advanced Financial Accounting
MES College of Arts, Commerce And Science
Bangalore 04.1998 - 04.2001
Timeline
MBA - Marketing & Business Strategy
Udemy Alumni
08.2021 - 10.2021
Diploma - Supply Chain Risk Management
Udemy Alumni
08.2021 - 10.2021
Senior Associate- Strategic Partnerships
Go Digit General Insurance Company
07.2018 - 08.2021
Process Specialist-Voice / Acting Team Lead
Cognizant Technology Solutions
05.2016 - 03.2018
Senior Business Support Executive
Brickwork India Pvt Ltd
11.2014 - 02.2016
Subject Matter Expert
Accenture Services India Pvt Ltd
11.2009 - 02.2014
Accounts Processing Analyst
Swissre Shared Services India Pvt Ltd
07.2007 - 01.2009
Claims Analyst
Customer Operations Services
07.2005 - 03.2007
Bachelor of Commerce - Advanced Financial Accounting
MES College of Arts, Commerce And Science
04.1998 - 04.2001
Certification
Lean Six Sigma Green Belt (AIGPE)
Honors & Awards
- Exemplary contribution towards People Development, and recognizing the dedicated focus on cultural essential theme- " Teach and Team"-Accenture Services India Pvt Ltd
- Best Performer of the Quarter -Aviva General Insurance
- Best monthly presentation - Cognizant Technology Solutions
- Quick turn around time for MIS Reports- Brickwork India Pvt Ltd
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