Amitabha Banerjee

Managing P&L & working on Margin improvement initiatives,

Working on RFP's & Contract renewals

Assisted in setting up Cloud and infra COE & growing the infra practice to more than 200+ FTE's

Involved in various strategic planning initiatives for Data center ,Cloud & Infra practice

• Led various programs in Process mining and ITO (infra) space across verticals(Retail, BFS)
• Spearheaded upselling & cross selling initiatives in the existing portfolio to bring more business .Helped in topline growth by tapping new demands across markets
• Led accounts with 200+ professionals to manage multiple client projects across the globe
• Executed all the projects adhering to customer timelines and achieved 95% client satisfaction
• Initiated cross-skilling and knowledge sharing to boost efficiency by 20% Led projects with onsite-offshore coordination and encouraged offshoring and pyramid correction to save costs by 30%
• Oversaw commercial and various digital transformation initiatives Managed Cloud migration and Storage migration projects
• People management and Service delivery
• Key Achievements :
• Effectively managed a portfolio with TCV of approximately 160 M USD in CE region

• Managed Offshore Service Delivery for storage and enterprise backup technologies involving 35+ FTE's
• Led the transition successfully for a global petroleum client in UK region
• Analysis of monthly storage & backup capacity trends for future forecasting based on the data growth

Key Achievements

Led the storage array & data migration projects from Hitachi to HP storage arrays. Oversaw end-to-end execution from high-level planning to implementation

• Led the data center consolidation project & transition from onsite (US)
• Oversaw the offshoring of storage & backup work and stabilized & streamlined BAU operations at offshore
• Client engagement & Stakeholder Management
• Credited for implementing process management & ensured compliance as per ITIL Framework

• Led multi-vendor storage technology projects involving Hitachi Arrays, EMC Clarion, Netapp Filers as part of remote Data Center & infrastructure support team
• Worked for multiple global clients across North America and EMEA
• Implemented server upgrades and migration

Managed a team of 20+ FTE for supporting the clients remotely in troubleshooting OS & other software issues, hardware issues & network troubleshooting