Amitanshu Anand
Noida
Summary
Dynamic Sales Manager with a track record of driving sales team success and exceeding targets. Expertise in crafting impactful sales strategies, nurturing client relationships, and identifying lucrative business opportunities. Enhancing team performance through effective coaching and innovative motivational techniques. Proven ability to boost revenue growth by optimizing operational processes and implementing cutting-edge sales tactics. Exceptional communication and organizational skills, fostering collaboration between customer support and marketing teams to drive sales success. Proven track record in maintaining deal momentum through the sales funnel, ensuring client engagement and satisfaction. Core competencies include stakeholder management, strategic planning, and process optimization. Committed to enhancing customer experiences while achieving business objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Area Sales Manager
SBI CARD
Noida
05.2022 - Current
- Drive credit card sales efforts through a team of sales executives deployed primarily at State Bank of India branches and utilized open market sourcing, consistently driving significant sales growth
- Achieved the highest business-to-date (BTD) performance in the assigned region, booking a record number of accounts in January 2023, demonstrating exceptional sales capability
- Maintained a monthly average of 700 new accounts, with a premium product penetration rate exceeding 30%, contributing to sustained revenue growth and market share expansion.
- Enhanced the approval rate from 40% to 60% by refining customer profiling processes, improving sourcing efficiency, boosting productivity, and reducing the cost of acquisition (COA)
- Led the North Zone in Esign application adoption, surpassing 65% penetration, which streamlined decision-making, reduced turnaround times (TAT), and lowered operational and logistics costs
- Generated additional revenue by driving higher penetration of Card Protection Plans (CPP) and add-on card services, increasing overall customer value
- Managed a team of approximately 80 employees, overseeing recruitment, training, and performance development within the Non-Full-Time Employee (NFTE) hierarchy, ensuring optimal sales force performance
- Pioneered bulk carding initiatives through partnerships with multinational corporations, government organizations, and educational institutions, driving credit card adoption under Corporate Salary Package (CSP) accounts
- Ensured compliant sourcing at all operational levels, upholding a zero-tolerance policy for mis-selling and safeguarding the organization's reputation
- Provided VIP-level service to high-net-worth individuals (HNIs), effectively managing customer grievances and ensuring prompt resolution through appropriate channels
- Cultivated strong relationships with State Bank of India stakeholders, serving as the key point of contact for operational issues and keeping branches informed of critical business developments
- Managed relationships with six PSAs/business service providers, addressing and resolving issues related to recruitment, staffing, compensation, and operational effectiveness at the NFTE level
Operations Intern
Transworld Group
06.2021 - 08.2021
- Collaborated in the chartering and operations of bulk carriers within the Middle East, Asia, and ISC regions, focusing on the logistics and freight services for bulk cargo
- Analyzed key stakeholders involved in shipping operations, including cargo owners, shipowners, and brokers, to enhance operational efficiency and optimize cost structures
- Conducted detailed calculations of charter hire rates, incorporating market trends, voyage specifics, and cost analysis to support strategic decision-making
- Developed comprehensive voyage estimation reports for nine distinct voyages, including detailed Profit & Loss (P&L) summaries, providing insights into cost management and operational profitability
Education
MBA - MARKETING & OPERATIONS
Jaipuria Institute of Management
Lucknow04-2022
B. TECH - INFORMATION TECHNOLOGY
JSS Academy of Technical Education
Noida04-2019
Skills
- Sales Strategy Development
- Sales Forecasting and Target Setting
- Sales Reporting Tools
- CRM Software Knowledge
- Team Leadership
- Client relationship management
- Customer Retention Strategies
- Performance Management
- Strategic planning
- Critical Thinking
- Agile Delivery
Certification
- Lean Six Sigma Black Belt, Six Sigma Academy Amsterdam
- Lean Six Sigma Green Belt, Six Sigma Academy Amsterdam
- Lean Six Sigma White & Yellow Belt, Six Sigma Academy Amsterdam
Accomplishments
- Customer Ambassador Award, 2024, Awarded by the CEO, recognizing outstanding contributions to customer service and sales excellence.
- Highest BTD Performance, 2023, Secured a record number of account bookings in January 2023, reflecting outstanding sales acumen and exceeding organizational targets.
Languages
- English, Fluent
- Hindi, Fluent
Timeline
Area Sales Manager
SBI CARD
05.2022 - Current
Operations Intern
Transworld Group
06.2021 - 08.2021
MBA - MARKETING & OPERATIONS
Jaipuria Institute of Management
B. TECH - INFORMATION TECHNOLOGY
JSS Academy of Technical Education
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