Summary
Overview
Work History
Education
Skills
Certification
Key Programs
Awards
Timeline
Generic
AMIT GUPTA

AMIT GUPTA

Engineering & Delivery Lead | Program Management | Client Account Management | P&L | Digital Transformation | 22yrs Experience
Ghaziabad

Summary

Seasoned professional with over two decades of experience in managing multimillion-dollar portfolios, overseeing multiple accounts and verticals globally. Skilled in leading teams of over 100 members across APAC, EMEA, and North America. Proven track record of scaling agile methodologies to effectively handle large-scale programs. Strategic approach to Program Management, consistently reducing time-to-market and exceeding client satisfaction scores. Experienced in attracting and leading top IT talent, collaborating with C-level executives, multicultural stakeholders, and cross-functional teams. Visionary in business transformation, focusing on building cutting-edge digital solutions and modernizing legacy systems. Proficient in SOW creation, contract negotiations, legal compliance, and project execution. Expertise in leading RFP processes and driving discovery efforts for Business as Usual management.

Overview

22
22
years of professional experience
4008
4008
years of post-secondary education
6
6
Certifications

Work History

Senior Manager - Agile Program Management

Publicis Sapient
Noida
05.2011 - Current
  • Lead multiple client accounts under a multi-million-dollar Financial Services portfolio, serving as the Account and Delivery Lead with a combined annual revenue of approximately $30M.
  • Led multiple large-scale digital transformation initiatives across APAC, Europe, the Middle East, and North America, deploying digital marketing and data management platforms through globally distributed teams to meet strategic business objectives.
  • Accelerated time-to-market by 25% for key Investment Management products while increasing customer satisfaction (CSAT) scores by 15%, through targeted process improvements and stakeholder alignment.
  • Established and unified IT operations across multiple geographies, driving global integration strategies and successfully leading culturally diverse teams to deliver consistent, high-quality outcomes.
  • Partnered with engineering, product management, UX, and cross-functional teams to define and prioritize features, infrastructure, and workflows, ensuring alignment with evolving business needs.
  • Built and led high-performing, cross-functional teams, attracting top IT talent, fostering a culture of innovation and accountability, and driving performance excellence.
  • Scaled delivery operations to multiple projects and 120+ team members within a single quarter, consistently meeting regulatory deadlines while remaining on budget.
  • Up-skilled teams in emerging and niche technologies, expanding organizational capabilities and increasing internal project engagement from 5% to 20%; established Centre of Excellence (Coe) to support ongoing growth.
  • Negotiated and managed strategic vendor partnerships, optimizing costs, enhancing service delivery, and ensuring alignment with long-term business goals.
  • Directed stakeholder engagement across departments and business lines, partnering with C-level executives to champion digital transformation and drive enterprise-wide enablement.
  • Oversaw project timelines and resource allocation, ensuring successful delivery of digital transformation initiatives.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.

Lead Test Engineering

GlobalLogic
Noida
04.2007 - 05.2011
  • Spearheaded end-to-end test strategy and delivery for approximately 24 products/adapters for BMC Atrium Orchestrator (AO), ensuring quality and alignment with overall solution architecture.
  • Orchestrated parallel deliveries for these above-mentioned Java-based plug-ins to integrate third-party APIs (Web-Services, CLI, Java) mimicking real-time application behavior.

Senior Testing Engineer

WNS
Gurugram
10.2005 - 04.2007
  • Led comprehensive test planning and execution, including test strategy, scenario design, test case development, functional/UI/DB/integration/UAT testing, defect management, test reporting, and creation of end-to-end transition (KT) documentation.

Technical Support Officer, & Intern

HCL Technologies BPO
Noida
08.2004 - 09.2005
  • Provided technical support and DSL troubleshooting for SBC Yahoo! premium customers, using PeopleSoft CRM to verify and configure modem/router settings; delivered support via voice and email channels to ensure seamless customer experience.

Territory Sales Executive

Lyka Hetero Healthcare Ltd.
Bathinda
03.2003 - 08.2004
  • Drove market demand by promoting new research-based pharmaceutical products to healthcare professionals, managing sales performance across a portfolio of 45 products. Consistently achieved monthly and annual targets while overseeing territory-level strategy, brand positioning, and competitive growth.

Education

Master of Computer Application - Computer Application

Sikkim Manipal University
Bathinda
10.2005

Bachelor of Science - Computer Science

Punjabi University
Bathinda
07.2002

Skills

  • Strategic planning and implementation

  • Client account management

  • Program management

  • Service delivery excellence

  • Digital transformation

  • Product engineering

  • Innovation and change management

  • Resource management and utilization

  • Team building and leadership

  • Performance management

  • Talent development

  • Budget management

  • Operations management

  • Contract management

  • Vendor management

Certification

Certified SAFe 6 Release Train Engineer (RTE)

Key Programs

Senior Program Manager – Downstream Alpha Next Gen (DANG), North America & APAC
Canada, India | Led 100+ team members

  • Led clients in defining solution roadmaps and established Agile Release Trains (ARTs) to drive scaled agile delivery across geographically distributed, cross-functional teams.
  • Directed iterative solution development ensuring compliance with regulatory standards.
  • Negotiated contracts, managed vendor partnerships, and oversaw financial forecasting and budget control to optimize program performance.


Senior Program Manager – Digital Transformation (Adobe Implementation), Asia Pacific (APAC)
Hong Kong, India | Led 25+ team members

  • Spearheaded end-to-end program initiation, including RFP responses, roadmap development, team setup, and delivery excellence frameworks for Adobe digital marketing solutions across APAC.
  • Enabled modern engineering practices such as Scaled Agile, DevOps, automation, and data analytics to deliver innovative, cost-effective solutions.
  • Collaborated with C-level stakeholders to drive digital transformation and business enablement in digital marketing initiatives.


Program Manager – Careem Pay, Middle East
Dubai | Led 40+ team members

  • Defined the product management strategy and developed the program roadmap to support digital payments initiatives across Middle Eastern markets.
  • Established and led cross-functional delivery teams, overseeing multiple workstreams and deliverables.
  • Modernized legacy systems by transitioning from monolithic architecture to microservices, enhancing agility and driving revenue growth.


Program Manager – Data Integration
India | Led 100+ team members

  • Directed RFP processes and partnered with clients to define program roadmaps for global data integration initiatives.
  • Managed vendor contracts and led cross-functional teams to successfully deliver regulatory compliance projects, including MiFID II, EMIR II, PRIIPs II, and other global mandates.


Project Manager – DTL, TRM, XTF UI, Reports & Reconciliation Projects
USA, India | Led 20+ team members per project

  • Led RFP processes and developed Statements of Work (SOW) for multiple high-impact initiatives, overseeing full project lifecycles from proposal through successful delivery.
  • Facilitated Fusion sessions and collaborated with clients to define product roadmaps and delivery strategies.
  • Built and managed cross-functional Agile teams, executing projects across T&M, capacity-based, and fixed time/fixed price (FTFP) models.
  • Managed vendor contracts, third-party contracting teams, and key stakeholders across diverse project portfolios.

Awards

Publicis Sapient

  • Leading the Way (2023)
  • Financial Services Supernova (2022)
  • Partnering for Client Impact (2022, 2016)
  • Engaging with Openness (2013)
  • Delivery Excellence (2018)

GlobalLogic

  • Star Performer for the BMC Competitive Adapter Teams (2010)
  • Spot Appreciation for Best Trainer on BMC AO (2008)

WNS

  • Star Performer in WNS IT Services Annual Awards with Citation published in WNS Newsletter (2006)

Lyka Hetero Healthcare

  • Best Details Person Awards for 4 Consecutive Quarters from North India - JKPH Region (2003 - 2004)

Timeline

Senior Manager - Agile Program Management

Publicis Sapient
05.2011 - Current

Lead Test Engineering

GlobalLogic
04.2007 - 05.2011

Senior Testing Engineer

WNS
10.2005 - 04.2007

Technical Support Officer, & Intern

HCL Technologies BPO
08.2004 - 09.2005

Territory Sales Executive

Lyka Hetero Healthcare Ltd.
03.2003 - 08.2004

Master of Computer Application - Computer Application

Sikkim Manipal University

Bachelor of Science - Computer Science

Punjabi University

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AMIT GUPTAEngineering & Delivery Lead | Program Management | Client Account Management | P&L | Digital Transformation | 22yrs Experience