6.2 Years in a corporate working environment which involves analyzing data, generating insights, creating and automating reports using Power BI, delivering ad-hoc requests, creating Dashboards and retrieving data from the Databases.
Develop integrated marketing plans and strategies for customer analytics and Retail loyalty program.
Create and optimize processes to make business evolve better.
Acquisition and analysis of data to give actionable insights and use algorithms to provide key insights.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Managed data integrity and was involved in development of MDM of dimension tables.
Good knowledge of Azure Synapse Analytics,SQL and Python for Data analysis.
Excellent Knowledge of reporting tools like Power BI(Data-flow, Tabular Editor, and DAX) and Data management techniques.
Strong verbal and written communication skills.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Data Analyst(Team Lead)
M H Alshaya
05.2023 - Current
Supported strategic planning initiatives by providing insightful analysis of key performance indicators and trends.
Managed ecommerce strategic planning, reporting and data maintenance.
Built ecommerce data journey road map and managed stake holders expectations by planning the work priorities(product timeline).
Implemented data governance policies to ensure data security and reduce data quality issues(15 percent).
Built pipelines in azure(Synapse Analytics) to bring data from various different sources(S3 bucket, Oracle, SQL DB, Rest API).
Maintained and debugged pipelines in Azure Synapse Analytics to ensure seamless ETL of the data.
Built complex semantic models in Power BI using SQL capabilities(CTEs), which acts as self service model/ cube.
I have conducted various analyses, including cross-brand analysis and market basket analysis
Presented findings and recommendations to senior management to guide strategic planning and decision-making.
Senior Data Analyst
PVH
04.2022
Created dashboards for various domains within the organization and maintained those dashboards
Leveraging cutting-edge algorithms to produce customer insights driven by data
Examined the data for data integrity and connected with third-party vendors to make sure all the necessary checkpoints for data integrity are in place, resulting in a cleaner database
Worked exclusively on challenging initiatives like the Female Customer Journey and the Female Youth Customer Journey (Cross division purchases, first to second purchase)
Worked in conjunction with the marketing team to assess the loyalty program and determine its efficacy utilizing the data
The organization was presented with a new structure and loyalty program employing a data-driven approach
Developed and updated dataflow, additionally, the division's Power BI gateway was hosted and maintained.
Data Analyst
M H Alshaya
12.2020 - 03.2022
Worked on generating data-driven customer Insights using advanced analytics for several brands under M.H Alshaya's portfolio including Starbucks, Debenhams, American Eagle, Mothercare, H&M, The Body Shop, and devising end-to-end customer lifecycle marketing strategy
Developed and maintained dashboards from scratch for various areas within the organization (customer service, clothing, food, hospitality)
Generating data-driven customer insights using advanced algorithms
(RFME, MBA, Cluster Analysis)
Responsible for identifying trends, opportunities, and preferences using transaction-linked data
Built(clean data and insights) and worked on high-level projects such as carbon footprint analysis, customer profiling, and sentiment analysis
Analyze cross-brand sales opportunities that are non-branding conflicts
Segmented customers based on different parameters for executing campaigns and delivering customer insights based on customer loyalty data
Create, maintain and manipulate the data flow in the Power BI service.
Business Support(Compliance)
Amazon India
05.2018 - 11.2020
Retrieve data from the database using SQL to allocate work among peers and make business-driven reports
Analyze data above 3 lakh product catalogues and develop solutions or suggest automation based on the analysis report
Built monthly dashboards as per business needs using tools such as Microsoft Power BI
Publish a WBR report and Productivity report on a weekly/daily basis
Perform RCA(root cause analysis) for escalations and prepare 5Y reports as required by the organization
Create analysis reports (Deep dive) required by higher management for metrics management
Creating models that optimize the resources, inputs & outputs of Compliance operations
Provide guidance to Fulfillment centres on hazmat classification and configuration issues
Responding to stakeholders with guidance and flagging any updates to the Lead/Manager.
Education
MBA(Project management) -
Symbiosis(Distant Learning)
Pune, India
07.2020 - 2022.05
Mechanical Engineering -
Jawaharlal Nehru National College of Engineering
Shimoga, Karnataka
03.2012 - 2016.05
Skills
Excel/Advanced Excel
undefined
Awards
Won above and beyond award for the clash project(Amazon).
Employee of the month award(M H Alshaya).
Received praise from different stakeholders for exemplary work(Customer service & central operations).