Team Member Front Office
- Guest Experience Enhancement
- Inventory Forecasting and Stock Optimization
- Sales Coordination and Data-Driven Event Management
- Reservation System Enhancement
- Billing Accuracy and Revenue Assurance
- Travel Desk Optimization
- Night Audit Process Improvement
- Operational Support and Cross-Functional Collaboration
- Provided customer service support to ensure satisfaction.
- Assisted management in developing marketing strategies to increase sales.