Amitha Umashankar
Coventry,West Midlands
Overview
6
6
years of professional experience
8091
8091
years of post-secondary education
Work history
HR director (Remote)
Your book team
New York
10.2024 - Current
- Led and directed the hiring team, overseeing all intern recruitment activities, including job postings, candidate interviews, and onboarding processes.Managed the full intern recruitment cycle to ensure efficient and effective hiring aligned with company needs.
- Handled employee relations for company interns, facilitating feedback sessions and addressing any concerns to foster a positive work environment.Maintained a welcoming and supportive work culture, contributing to intern retention and satisfaction.
Customer assistant, Clothing and Home
Marks & Spencer
Stratford-upon-Avon, Warwickshire
09.2024 - Current
- Customer-focused retail associate at M&S, responsible for efficient service, driving daily sales, and delivering a superior shopping experience. Proven track record of exceeding sales targets by 15% and maintaining a 100% customer satisfaction rating. Expertise in product knowledge and digital tools to support customers across all touch points
Human Resources Coordinator Intern (Remote)
Your book Team
New York
06.2024 - 10.2024
- Recruited, hired and trained new employees to optimise profitability.- Led global virtual interviews and managed 20+ job postings on platforms like LinkedIn, streamlining processes and reducing time-to-hire by 30% while supporting onboarding and maintaining strong employee relations.
- Developed expertise in virtual communication, candidate assessment, and HR process optimisation through targeted training, ensuring intern satisfaction and policy compliance.
School Representative /Aula Ambassador
Yours Students' Union ,Coventry University
Coventry, West Midlands
08.2023 - 03.2024
- Supervised Aula Induction spaces during enrolment, handling 200+ student queries and boosting new student engagement by 20%. Enhanced leadership, communication, and teamwork skills.
- Led promotion of Students' Union and University events, achieving a 40% increase in attendance and a 50% rise in engagement with support services, refining marketing and organisational skills.
- Led initiatives to improve student experience in the Faculty of Humanities at Coventry University, boosting participation in extracurricular activities by 40%. Strengthened leadership and problem-solving skills.
- Streamlined course modules and chaired YCC meetings, reducing administrative workload by 30% and enhancing academic quality, resulting in a 25% increase in student engagement. Improved project management, communication, and collaboration skills.
Student Ambassador
FutureLets
Coventry, West Midlands
02.2024 - 03.2024
- Led campus tours for 100+ visitors, ensuring a seamless experience. Leveraged strong hospitality skills to connect with prospective students, resulting in a 15% rise in tour satisfaction and 10% increase in enrollment.
- Directed interactive tours, showcasing university facilities. Utilized excellent communication and customer service skills to provide informative support, ensuring visitors gained insights into campus life and FutureLets' offerings.
Human Resources Assistant Manager
Spacekraft - Material and Storage Handling Systems
Bangalore, India
08.2019 - 06.2021
- Drove talent acquisition efforts by optimising job postings, screening 300+ resumes, and conducting 50+ initial interviews. Achieved a significant 30% boost in candidate retention and shortened time-to-hire by 25 days. Developed strong recruitment and selection skills.
- Directed HR operations, managing 50+ employee inquiries weekly and resolving conflicts effectively. Conducted 20+ investigations into employee complaints, resulting in a notable 20% decrease in grievances and boosting in morale. Developed strong communication, conflict resolution, and decision-making skills.
Education
Master of Arts - International Relations
Coventry University
Coventry, West Midlands 01/2023 - 03.2024
Master of Business Administration - Remote - Human Resources
Manipal University
Jaipur, India 12/2021 - 12.2023
Correspondence Diploma - International Relations and Diplomacy
Indian Institute of Governance And Leadership
Delhi, India 06/2022 - 01.2023
B.E - Electronics and Communications
National Institute Of Engineering, VTU
India 08/2014 - 07.2018
OTHERS
- Certificates-Strategic Management and Leadership Practice, Level 7, Chartered Management Institute, 2024. School Representative of the year 2023-24, Yours Students' Union, Coventry University. Awarded Course Tutors Prize -The Simon Massey Award for Academic Endeavour in MA International Relations, Coventry University, 2024.
- Professional Skills- Administrative management, HR Knowledge and Expertise, Diversity and Inclusion, Recruitment and selection, Analytical thinking and Strategic planning, Employee expertise, Customer Service and Client management, Student Engagement and Negotiation.
- Digital Skills - Data Entry, Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, Google Suite.
- Hobbies - Regular Volunteer at British Heart Foundation, United Nations Association Coventry and Southfield Primary School.
- Languages- English, Hindi, Kannada and Basic Japanese.
Timeline
HR director (Remote)
Your book team
10.2024 - Current
Customer assistant, Clothing and Home
Marks & Spencer
09.2024 - Current
Human Resources Coordinator Intern (Remote)
Your book Team
06.2024 - 10.2024
Student Ambassador
FutureLets
02.2024 - 03.2024
School Representative /Aula Ambassador
Yours Students' Union ,Coventry University
08.2023 - 03.2024
Human Resources Assistant Manager
Spacekraft - Material and Storage Handling Systems
08.2019 - 06.2021
Master of Arts - International Relations
Coventry University
01/2023 - 03.2024
Master of Business Administration - Remote - Human Resources
Manipal University
12/2021 - 12.2023
Correspondence Diploma - International Relations and Diplomacy
Indian Institute of Governance And Leadership
06/2022 - 01.2023
B.E - Electronics and Communications
National Institute Of Engineering, VTU
08/2014 - 07.2018
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