Amith R Shrivathsa
Bengaluru
Summary
Over 10 years of experience in OSS, Production Support, and IP Sec, with a strong focus on technical and analytical skills. Proficient in HP TeMIP, HPSM, HP OpenView Performance Insight, Network Node Manager, and Netact tools. Served as IP/FM engineer for Chorus New Zealand, enhancing Fixed BB network performance. Currently managing AppDynamics for monitoring and alert configuration, ensuring optimal system functionality.
Overview
11
11
years of professional experience
Work History
Tools Architect & Transformations
Kyndryl Solutions Pvt Ltd
04.2022 - Current
- Alert configuration in AppDynamics and Smart Bear monitoring tools.
- SME AppDynamics
- Troubleshooting on the Alerts generated.
Operations Support Specialist
Nokia Solutions and Networks India Pvt Ltd
12.2017 - 04.2022
- Project 1: Optus
- Duration: Dec 2017 to Oct 2018
- Linux environment tools support. TeMIP and NNMi Admin
- OSS Support
- Project 2: Vodafone India
- Duration: Oct 2018 to Sept 2019
- Netact(NMS) OSS
- Project 3: Chorus New Zealand
- Duration: Oct 2019 to Apr 2022
- FM Engineer, L2 Tech support
- IP Support
- Providing support via Monitoring and ticketing tools
- Monitoring the Alarms and actioning accordingly
- Creating the Incident ticket via ticketing tool and working for its resolution.
- Working on tickets as per Priority
- Performing L1 troubleshooting and escalating to next level
- Ordering for Physical investigation onsite with required spares
- Performing changes in designated maintenance window
- Monitoring via Netcool and Ticketing via BMC Remedy
- NetAct Admin
- Administration of Netact servers
- Integration of 2G, 3G & 4G Sites
- Troubleshooting of Customer/Teams special issues
- Netact non-admin Users’ Management
- Reports and Inventory management
Technical Consultant OSS
Samartha info Solution Pvt Ltd., Bangalore
Bangalore
11.2014 - 01.2017
- Client: Vodafone India Ltd., Pune, India
Education
B.E - ECE
HMS Institute Of Technology
TUMKUR, KARNATAKA01.2013
Pre university examination -
Sri Saptagiri PU college
TUMKUR, KARNATAKA01.2007
Secondary Education -
Sarvodaya High School
TUMKUR, KARNATAKA01.2004
Skills
- Alerts configuration
- HP tools support (TeMIP, SM, NNM, OVPI)
- Operating systems: Windows and Linux
- TeMIP administration
- NNM administration
- Performance Insight administration
- Linux administration
Languages
English, Hindi, Kannada
Hobbies and Interests
Table Tennis, Watching TV
Projects
Implementation ARM based of TCP/IP for small wireless embedded systems., It’s the setup of small wireless communication between ARM processor and other compatible devices using a general wireless router., Range: 100m radius
Disclaimer
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars. Date Place: Bengaluru Amith R Shrivathsa
Timeline
Tools Architect & Transformations
Kyndryl Solutions Pvt Ltd
04.2022 - Current
Operations Support Specialist
Nokia Solutions and Networks India Pvt Ltd
12.2017 - 04.2022
Technical Consultant OSS
Samartha info Solution Pvt Ltd., Bangalore
11.2014 - 01.2017
B.E - ECE
HMS Institute Of Technology
Pre university examination -
Sri Saptagiri PU college
Secondary Education -
Sarvodaya High School
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