Microsoft Office
Amit Kumar Gupta
Account Manager
Kolkata,WB
Summary
A highly resourceful, flexible, innovative individual who possesses a considerable amount of knowledge regarding administrative tasks, offering 5 years of expertise in building partnerships, retaining key accounts and enhancing profit channels. Collaborative and strategic team leader with robust background in customer relationship management and social media marketing
Overview
3
3
Languages
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Account Manager
MyTasker
Kolkata, West Bengal
06.2017 - Current
- Established new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
- Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and quality assurance.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced environments.
Support Executive
Exim Distributors Pvt Ltd
Kolkata, West Bengal
05.2015 - 05.2017
- Increased efficiency, support and documentation of accounting processes by creating detailed schedules for journal entries.
- Reviewed billing and collections process and determined improvements to streamline workflows.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
Education
Bachelor of Accounting And Finance -
University Of Calcutta
Kolkata 05.2014 - 05.2017
High School Diploma -
The Bhowanipur Gujarati Education Society School
Kolkata 04.2012 - 04.2014
Skills
Customer Relationship Management
Software
Zoho CRM
Salesforcecom
Amazon Seller Central
Zendesk
Timeline
Account Manager
MyTasker
06.2017 - Current
Support Executive
Exim Distributors Pvt Ltd
05.2015 - 05.2017
Bachelor of Accounting And Finance -
University Of Calcutta
05.2014 - 05.2017
High School Diploma -
The Bhowanipur Gujarati Education Society School
04.2012 - 04.2014
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