Microsoft Office
Amit Kumar Gupta
Account Manager
Kolkata,WB
Summary
A highly resourceful, flexible, innovative individual who possesses a considerable amount of knowledge regarding administrative tasks, offering 5 years of expertise in building partnerships, retaining key accounts and enhancing profit channels. Collaborative and strategic team leader with robust background in customer relationship management and social media marketing
Overview
3
3
Languages
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Account Manager
MyTasker
Kolkata, West Bengal
06.2017 - Current
- Established new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
- Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and quality assurance.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced environments.
Support Executive
Exim Distributors Pvt Ltd
Kolkata, West Bengal
05.2015 - 05.2017
- Increased efficiency, support and documentation of accounting processes by creating detailed schedules for journal entries.
- Reviewed billing and collections process and determined improvements to streamline workflows.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
Education
Bachelor of Accounting And Finance -
University Of Calcutta
Kolkata 05.2014 - 05.2017
High School Diploma -
The Bhowanipur Gujarati Education Society School
Kolkata 04.2012 - 04.2014
Skills
Customer Relationship Management
Data Analysis and Compilation
Customer Service and Support
Amazon Seller Central
CRM IntegrationMS OfficeAccount Management and PlanningSocial Media Marketing
Software
Zoho CRM
Salesforcecom
Amazon Seller Central
Zendesk
Timeline
Account Manager
MyTasker
06.2017 - Current
Support Executive
Exim Distributors Pvt Ltd
05.2015 - 05.2017
Bachelor of Accounting And Finance -
University Of Calcutta
05.2014 - 05.2017
High School Diploma -
The Bhowanipur Gujarati Education Society School
04.2012 - 04.2014