Travel and Cultural Exploration
Amit Kumar Parki
Business Development Manager
Hyderabad
Summary
Results-oriented Manager with 15+ years of success in corporate travel, client relationship management, and operational excellence. Demonstrated ability to generate leads, secure high-value accounts. Proficient in GDS systems and skilled in vendor negotiations and expanded market presence through customer networking. Currently seeking an opportunity to apply my leadership, customer service, and business development expertise in a dynamic global environment.
Overview
19
19
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Business Development Manager
Arohaka Group
11.2024 - Current
- Generated new business with marketing initiatives and continuous customer follow-up.
- Held regular meetings with new and existing customers to build relationships, understand requirements, and offer travel solutions
- Won major client accounts by consistently reaching out and building strong relationships
- Negotiated with airlines, hotels, and DMCs to secure competitive pricing and exclusive deals
- Worked closely with operations, visa, ticketing, and finance teams to ensure smooth delivery of services
- Worked to increase brand visibility in the market through consistent client engagement and strategic promotion
Manager
One Travel Park
02.2024 - 11.2024
- Supervised end-to-end flight reservation and ticketing operations for domestic and international travel
- Managed bookings across GDS, vendor, and direct supplier online platforms, ensuring accuracy, cost efficiency
- Delivered exceptional customer service standards, particularly for executive travelers, celebrities, and corporate leadership
- Monitored team performance, provided training on GDS tools and customer service, and ensured high operational standards
- Built strong relationships with airline representatives and travel partners to secure special fares, waivers, and added value for clients
- Resolved complex booking issues and last-minute travel disruptions with speed and professionalism
- Handled high-profile and VIP clients with personalized service, ensuring confidentiality, priority handling, and premium travel experiences
- Ensured compliance with travel policies, visa requirements, and fare rules while coordinating with visa and documentation teams
Business Development Manager
Vayhan Coffee Limited
06.2022 - 01.2024
- Generating new leads, following up, and converting prospects into customers
- Organizing travel plans and scheduling appointments with clients for marketing trips
- Coordinating with clients on enquiries, product approvals, quotations, negotiations, orders, schedules, logistics, and payments
- Participating in and networking at various national and international trade shows
- Accompanying clients to VCL facilities and engaging with them according to company policy
- Maintaining continuous engagement with existing clients by attending technical and commercial discussions and negotiations
- Conducting cupping sessions with clients and managing pre-shipment sample approvals
- Maintaining confidentiality of all information and data as per company policy, seeking guidance from the reporting manager when needed
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Providing regular updates and ensuring coordination with the Head Office and the Production team and performing any other tasks assigned by management
Business Team Leader
BCD Travel
10.2019 - 05.2022
- Acted as the primary point of contact at the client’s office, gathering travel requirements through direct interaction and delivering tailored travel solutions
- Assisted client teams with Traform platform queries and provided support for expense submission and reconciliation
- Managed and executed travel bookings through the client’s Online Travel Approval Matrix, ensuring compliance with corporate travel policies
- Provided real-time updates on country/state-specific COVID-19 travel restrictions and safety regulations
- Negotiated competitive rates with vendors such as airlines, hotels, and land operators to maximize value and cost efficiency
- Assisted back-office and implant teams with tasks such as airline and vendor support, handling client questions, sharing updates and circulars, and guiding on tools and software
Assistant Business Manager
Cox & Kings Limited
02.2006 - 09.2019
- Supervised daily operations and led a team, ensuring compliance with SLA and TAT metrics while effectively handling service escalations
- Coordinated travel solutions for corporate and individual clients, including international and domestic itineraries
- Secured competitive group rates through fare negotiations for MICE, OBT, DD, BD, FIT departures, and customized tours (inbound and outbound)
- Managed vendor relationships, including negotiations, contract renewals, and timely payment processing
- Conducted regular service review meetings with clients, travel coordinators, and onsite teams (Implants)
- Organized and hosted client roadshows, driving cross-selling and upselling initiatives
- Used the online booking tool for daily travel transactions, reported system issues, encouraged corporate users to adopt the tool, and gave presentations for onboarding
- Managed billing operations, ensured timely invoice closures, and conducted client visits for payment follow-ups and dues collection
Education
Bachelor of Arts - EPP
Railway Degree College, Osmania University
Hyderabad 04.2001 -
Intermediate Certificate - MPC
Avanthi Jr. College
Hyderabad 04.2001 -
High School Diploma -
Kamala Memorial High School
Hyderabad 04.2001 -
Skills
Customer service
Negotiations
Client relationship building
Business development
Decision-making
Problem-solving
Verbal and written communication
Account management
Staff management
Proficient in GDS, OBT tools
Vendor management
Accomplishments
- Led and supervised a multi-functional team, including training, reservations, task delegation, and performance management to ensure operational efficiency.
- Pinnacle Award recipient – Business Travel Unit (National Level).
- Cross-trained on Agency Manager responsibilities and successfully handled end-to-end operations in their absence, ensuring continuity and service quality.
- Maintained inventory tracking systems using Microsoft Excel to improve accuracy and reporting.
- Collaborated with the Sales Force team to support and close new client business opportunities.
- Resolved service and product issues through consumer testing and enhancing customer satisfaction.
- Top individual performer in student overseas travel insurance sales; recognized with a cash award for highest sales contribution.
- Awarded Certificate of Excellence for independently managing the travel desk at the branch office, boosting direct customer sales.
- Honored as Employee of the Year for independently running travel operations at a sub-office location and increasing client engagement and revenue.
Certification
Diploma in Travel and Tourism
Interests
Culinary Arts and Cooking
Music Appreciation
Creative Painting and Art
Volunteering at Animal Welfare Initiatives
Gardening and Nature Care
Browsing Trends
Timeline
Business Development Manager
Arohaka Group
11.2024 - Current
Manager
One Travel Park
02.2024 - 11.2024
Business Development Manager
Vayhan Coffee Limited
06.2022 - 01.2024
Business Team Leader
BCD Travel
10.2019 - 05.2022
Assistant Business Manager
Cox & Kings Limited
02.2006 - 09.2019
Bachelor of Arts - EPP
Railway Degree College, Osmania University
04.2001 -
Intermediate Certificate - MPC
Avanthi Jr. College
04.2001 -
High School Diploma -
Kamala Memorial High School
04.2001 -