Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amit Kumar Singh

Amit Kumar Singh

Kawalhata , Hathua Gopalganj ,Bihar

Summary

Dynamic professional with extensive experience at ITD CEMENTATION INDIA LTD, excelling in team management and customer service. Proven track record in process improvement and operational reporting, enhancing efficiency and compliance standards. Adept at inventory management, driving successful outcomes through strategic leadership and technical expertise in electrical systems.

Overview

19
19
years of professional experience

Work History

Assistant Manager

ITD CEMENTATION INDIA LTD
Chennai Metro Projects, Tamilnadu
02.2023 - Current
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Service Manager

A&A INTERNATIONAL
Shotcrete Machince ,Jambo, Hyderabad
03.2020 - 02.2023
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Created detailed reports on service activities for senior management review.
  • Maintained records of all customer interactions and transactions.
  • Ensured compliance with applicable laws and regulations related to services provided.
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Identified opportunities to increase efficiency through automation or process re-engineering.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.

Sr Electrical Engineer

C.M.C DI RAVENNA
MELAMCHI WATER TUNNEL PROJECTS
03.2015 - 12.2018
  • Maintained accurate records of all testing data collected during laboratory experiments.
  • Monitored progress of projects to ensure deadlines were met within budget limitations.
  • Assisted in installation of electrical components during field tests or commissioning activities.
  • Performed troubleshooting of circuit boards, wiring, and equipment malfunctions.
  • Conducted research on emerging technologies related to the design of electrical systems.
  • Performed calculations, panel sizing, selection and lighting control.
  • Issued documents and drawings on time to minimize project lags and delays.
  • Specified and sourced electrical components and equipment, ensuring compatibility and compliance with project requirements.
  • Coordinated with suppliers, contractors, and clients to ensure project success.
  • Provided technical support and troubleshooting for electrical issues, minimizing downtime and enhancing system functionality.
  • Managed resources, created project schedules and maintained department budgets.

Electrical Site Engineer

sumo construction pvt
Solu Khambhu
08.2019 - 02.2020
  • Assessed project requirements and developed electrical engineering plans accordingly.
  • Interpreted blueprints to assess the scope of work required for each job assignment.
  • Supervised a team of electricians during the commissioning process of new installations.
  • Conducted inspections of completed installations ensuring conformance to regulations, codes, and standards.
  • Analyzed customer needs and provided technical solutions to meet those requirements.
  • Reviewed customer feedback to brainstorm ways to improve processes and products.
  • Tracked company inventories, reported equipment damages and ordered new items to prevent shortages.

Electrical Engineer

ITD CEMENTATION INDIA LTD
Delhi Metro Rail Projects
04.2012 - 02.2015
  • Developed testing protocols to evaluate performance of new components or systems.
  • Collaborated with other engineers on design projects to ensure safety and quality standards were met.
  • Ensured compliance with safety regulations when installing or repairing any type of electrical system component.
  • Designed automated control systems using computer aided software tools such as AutoCAD and PLCs.
  • Analyzed test results to diagnose malfunctions in electrical systems.
  • Provided technical support for the installation and maintenance of various systems.
  • Installed, tested and maintained a variety of electrical equipment including motors, generators, transformers.

Electrical Foreman

ITD -ITD CEM JV
JAIPUR METRO RAIL PROJECTS
03.2008 - 03.2010
  • Ordered necessary supplies and parts required for completion of electrical jobs.
  • Performed scheduled maintenance tasks such as replacing circuit breakers or rewiring outlets.
  • Monitored job sites daily to ensure that all work was performed according to specifications and in a safe manner.
  • Ensured that all personnel onsite adhered to OSHA requirements regarding workplace safety.
  • Developed preventative maintenance programs for all electrical systems.

Electrical Supervisor

ITD CEMENTATION INDIA LTD
ZIRAKPUR, PUNJAB
09.2006 - 02.2008
  • Performed troubleshooting activities to identify root cause of system failures or malfunctions.
  • Conducted regular inspections of the facility's wiring systems to identify potential safety hazards or areas needing improvement.
  • Resolved complex problems related to wiring, controls, motors, transformers, generators, circuit breakers.
  • Managed daily operations of electrical maintenance staff, ensuring tasks were completed on-time and within budget.
  • Trained new employees in safe practices when working with electricity and hazardous materials.
  • Provided technical supervision and support to Instrumentation and Electrical (I&E) supervisors, Instrument, and electrical planners and contract personnel.

Education

High School Diploma -

Naveen Polytechnic
Bihar
03-2009

Bachelor of Science -

Gopeshwar College
Hathua, Bihar
02-2006

High School Diploma -

Shiv Pratap High School
Hathua , Bihar
03-2002

Skills

  • Team management
  • Customer service
  • Process improvement
  • Operational reporting
  • Inventory management
  • Compliance standards

Timeline

Assistant Manager

ITD CEMENTATION INDIA LTD
02.2023 - Current

Service Manager

A&A INTERNATIONAL
03.2020 - 02.2023

Electrical Site Engineer

sumo construction pvt
08.2019 - 02.2020

Sr Electrical Engineer

C.M.C DI RAVENNA
03.2015 - 12.2018

Electrical Engineer

ITD CEMENTATION INDIA LTD
04.2012 - 02.2015

Electrical Foreman

ITD -ITD CEM JV
03.2008 - 03.2010

Electrical Supervisor

ITD CEMENTATION INDIA LTD
09.2006 - 02.2008

High School Diploma -

Naveen Polytechnic

Bachelor of Science -

Gopeshwar College

High School Diploma -

Shiv Pratap High School

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Amit Kumar Singh