AMITKUMAR YADAV

• Conducted regular performance reviews of staff members in order to identify areas for improvement.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Managed day-to-day operations including scheduling shifts, assigning tasks.
• Provided training to new employees on company policies and procedures.
• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

It's online shopping company Groceries material customer online order Picking Packing and Billing process.

• Communicated with supervisors regarding any discrepancies between physical count results versus system records.
• Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
• Verified accuracy of items picked, packed and shipped to customers.
• Reported any damaged or defective items immediately to supervisor for further investigation.
• 
  

• Assisted in setting up automated processes within the CRM system to improve customer experience.
• Provided training and support for team members on how to use the CRM system effectively.
• Prepared documentation, reports, and logs to identify and manage sales metrics and support process driven activities.
• Addressed inquiries from clients and department team members.
• Developed and maintained strong relationships with key clients to ensure satisfaction and loyalty.
• Prepared and presented regular reports on customer relationship activities and outcomes to senior management.